{"id":11477,"date":"2023-11-02T07:52:49","date_gmt":"2023-11-02T07:52:49","guid":{"rendered":"https:\/\/www.20i.com\/blog\/?p=11477"},"modified":"2026-02-19T15:51:35","modified_gmt":"2026-02-19T15:51:35","slug":"interview-with-crystal-dionysopoulos","status":"publish","type":"post","link":"https:\/\/www.20i.com\/blog\/interview-with-crystal-dionysopoulos\/","title":{"rendered":"Interview with Crystal Dionysopoulos, Joomla! Board President"},"content":{"rendered":"\n<p>Crystal Dionysopoulos currently serves as the President of the Board of Directors of Open Source Matters (the organisation that powers <a href=\"https:\/\/www.joomla.org\/\" target=\"_blank\" rel=\"noreferrer noopener\">Joomla<\/a>).<\/p>\n\n\n\n<p>An experienced UX designer and front-end developer, Crystal also runs her own agency &#8216;<a href=\"https:\/\/lucidfox.studio\/\" target=\"_blank\" rel=\"noreferrer noopener\">Lucid Fox<\/a>&#8216;, focusing on non-profits.<\/p>\n\n\n\n<p>Crystal was kind enough to answer our questions about how she got started in the business, how her involvement with the <a href=\"https:\/\/community.joomla.org\/\" target=\"_blank\" rel=\"noreferrer noopener\">Joomla community<\/a> grew, what makes Joomla stand out and plans for future releases &#8211; plus advice for any one looking to get started themselves.<\/p>\n\n\n\n<div class=\"su-note\"  style=\"border-color:#e5cb4c;border-radius:3px;-moz-border-radius:3px;-webkit-border-radius:3px;\"><div class=\"su-note-inner su-u-clearfix su-u-trim\" style=\"background-color:#ffe566;border-color:#ffffff;color:#333333;border-radius:3px;-moz-border-radius:3px;-webkit-border-radius:3px;\">\u2139\ufe0f Joomla! was voted the #1 FOSS CMS in the <a href=\"https:\/\/www.20i.com\/foss-awards\/\" target=\"_blank\" rel=\"noreferrer noopener\">20i FOSS Awards<\/a><\/div><\/div>\n\n\n\n<h4 class=\"wp-block-heading\">Can you provide a bit of background information yourself e.g. how you got into the industry, why you decided to develop websites, the agency you run\u2026<\/h4>\n\n\n\n<p>It takes people by surprise, but I\u2019ve been building websites since I was 11 years old. My dad was in the tech industry at the time, and was learning about PHP and MySQL. <\/p>\n\n\n\n<p>He left a book out on the desk by the family computer at some point with sample files open that he was working on.&nbsp;<\/p>\n\n\n\n<p>I was going to do some homework, but this seemed more interesting\u2026 so I fixed the error that he had in his form, and (being 11) revised the form entirely to make it all about Pokemon. <\/p>\n\n\n\n<p>Thankfully, he wasn\u2019t mad at me for messing with his work, and instead bought me books of my own! I dove in and started making websites for friends (and even a couple of local businesses).<\/p>\n\n\n\n<p>I\u2019ve gone in and out of the web world since then, but in 2015 decided to work for myself full time and started my studio. <\/p>\n\n\n\n<p>In 2020, I decided to focus only on websites for nonprofit organizations. It\u2019s been incredibly fulfilling and interesting\u2014no two projects are quite alike.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"400\" src=\"https:\/\/www.20i.com\/blog\/wp-content\/uploads\/2023\/11\/Lucid-Fox.png\" alt=\"Lucid Fox non profit web design homepage\" class=\"wp-image-11493\" srcset=\"https:\/\/www.20i.com\/blog\/wp-content\/uploads\/2023\/11\/Lucid-Fox.png 600w, https:\/\/www.20i.com\/blog\/wp-content\/smush-webp\/2023\/11\/Lucid-Fox-300x200.png.webp 300w, https:\/\/www.20i.com\/blog\/wp-content\/smush-webp\/2023\/11\/Lucid-Fox-370x247.png.webp 370w, https:\/\/www.20i.com\/blog\/wp-content\/smush-webp\/2023\/11\/Lucid-Fox-270x180.png.webp 270w, https:\/\/www.20i.com\/blog\/wp-content\/smush-webp\/2023\/11\/Lucid-Fox-570x380.png.webp 570w, https:\/\/www.20i.com\/blog\/wp-content\/smush-webp\/2023\/11\/Lucid-Fox-150x100.png.webp 150w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">Why did Joomla! become your CMS of choice and how did you become so involved in the community?<\/h4>\n\n\n\n<p>Before I started my own studio, I was working for a marketing agency that built websites using Joomla 3 when it was first released. <\/p>\n\n\n\n<p>I knew my way around design, front end development, and some PHP, but it was my first real experience with a CMS.&nbsp;<\/p>\n\n\n\n<p>It wasn\u2019t long before I understood just how flexible and powerful Joomla could be, and it just made <em>sense<\/em>. I didn\u2019t (and still don\u2019t) prefer WYSIWYG experiences because I found them limiting and error-prone for content updates, but Joomla allows me to approach it from a structured perspective. <\/p>\n\n\n\n<p>The content is managed separately from the design and template, so clients can update their data and it populates beautifully across the site without anyone being worried about breaking the layout or functionality.<\/p>\n\n\n\n<p>At that time, though, Joomla was just a product to me; I didn\u2019t understand the importance of open source software nor the community aspect.<\/p>\n\n\n\n<p>Later that year, I attended a couple of Joomla events\u2014the Joomla Developers Conference in Chicago, and the World Conference in Cancun. <\/p>\n\n\n\n<p>I was attending to learn more about Joomla the product, and I did, but I also learned a whole lot about the community. (Spoiler: the community was extremely warm and welcoming, even though I didn\u2019t know anyone.) It was a wonderful experience all around.&nbsp;<\/p>\n\n\n\n<p>Joomla conferences usually include a time for attendees to contribute by testing bug fixes and similar things, and I was able to help fix some templating issues on one of the Joomla websites. <\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"250\" src=\"https:\/\/www.20i.com\/blog\/wp-content\/uploads\/2023\/11\/Joomla-conferences.png\" alt=\"person on web conference stage\" class=\"wp-image-11495\" srcset=\"https:\/\/www.20i.com\/blog\/wp-content\/uploads\/2023\/11\/Joomla-conferences.png 600w, https:\/\/www.20i.com\/blog\/wp-content\/smush-webp\/2023\/11\/Joomla-conferences-300x125.png.webp 300w, https:\/\/www.20i.com\/blog\/wp-content\/smush-webp\/2023\/11\/Joomla-conferences-370x154.png.webp 370w, https:\/\/www.20i.com\/blog\/wp-content\/smush-webp\/2023\/11\/Joomla-conferences-270x113.png.webp 270w, https:\/\/www.20i.com\/blog\/wp-content\/smush-webp\/2023\/11\/Joomla-conferences-570x238.png.webp 570w, https:\/\/www.20i.com\/blog\/wp-content\/smush-webp\/2023\/11\/Joomla-conferences-150x63.png.webp 150w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/figure>\n\n\n\n<p>It wasn\u2019t long before I joined a team officially and made lifelong friends in the community. I was hooked, and I couldn\u2019t be happier about it!<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">There are a lot of open source CMS for developers to choose from, what makes Joomla! stand out?<\/h4>\n\n\n\n<p>I think it\u2019s wonderful there are a lot of open source CMS options! Not every CMS is going to be a good fit for every project, and we don\u2019t want it to be. <\/p>\n\n\n\n<p>It\u2019s one of things; just because you <em>can<\/em><strong><em> <\/em><\/strong>build any website with any CMS, doesn\u2019t mean you <em>should<\/em>. It depends on who the site is for, who will be maintaining it, whether it\u2019s going to grow over time\u2026etc.<\/p>\n\n\n\n<p>In my opinion, Joomla stands out as a great option because it was designed from the start to be a <strong>website<\/strong> content management system, so it comes with all the basics (and then some) for building a good website:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>SEO tools<\/li>\n\n\n\n<li>Flexible menu structures<\/li>\n\n\n\n<li>Custom fields<\/li>\n\n\n\n<li>Redirects<\/li>\n\n\n\n<li>Permissions management<\/li>\n\n\n\n<li>Multilingual sites<\/li>\n<\/ul>\n\n\n\n<p>You can get started without thinking about it too much. Plus, it\u2019s secure and accessible out of the box.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1307\" height=\"695\" src=\"https:\/\/www.20i.com\/blog\/wp-content\/uploads\/2023\/11\/joomla-dashboard.png\" alt=\"Joomla! dashboard\" class=\"wp-image-11496\" srcset=\"https:\/\/www.20i.com\/blog\/wp-content\/uploads\/2023\/11\/joomla-dashboard.png 1307w, https:\/\/www.20i.com\/blog\/wp-content\/smush-webp\/2023\/11\/joomla-dashboard-300x160.png.webp 300w, https:\/\/www.20i.com\/blog\/wp-content\/smush-webp\/2023\/11\/joomla-dashboard-768x408.png.webp 768w, https:\/\/www.20i.com\/blog\/wp-content\/smush-webp\/2023\/11\/joomla-dashboard-400x213.png.webp 400w, https:\/\/www.20i.com\/blog\/wp-content\/smush-webp\/2023\/11\/joomla-dashboard-800x425.png.webp 800w, https:\/\/www.20i.com\/blog\/wp-content\/smush-webp\/2023\/11\/joomla-dashboard-832x442.png.webp 832w, https:\/\/www.20i.com\/blog\/wp-content\/smush-webp\/2023\/11\/joomla-dashboard-1248x664.png.webp 1248w, https:\/\/www.20i.com\/blog\/wp-content\/smush-webp\/2023\/11\/joomla-dashboard-150x80.png.webp 150w\" sizes=\"auto, (max-width: 1307px) 100vw, 1307px\" \/><\/figure>\n\n\n\n<p>For developers, there are powerful features like the web services API, scheduled tasks, and custom guided tours that you can define for your site or extensions, and many more things under the hood.<\/p>\n\n\n\n<p>If you find your needs grow beyond the options available in core, there are reliable and well-built <a href=\"https:\/\/extensions.joomla.org\/\" target=\"_blank\" rel=\"noreferrer noopener\">third party extensions available<\/a>. <\/p>\n\n\n\n<p>We have an amazing community of third party developers that provide very clever solutions for both common and niche use cases.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">How do you measure success at Joomla? E.g. Is it number of installs, CMS market share\u2026?<\/h4>\n\n\n\n<p>Before you can measure success, you have to define it\u2014and that depends on who you ask! <\/p>\n\n\n\n<p>For me personally, success at Joomla as a product means that our CMS is secure, accessible, and robust, and that releases go smoothly. <\/p>\n\n\n\n<p>As a community, it means that we have active contributors and volunteers, that there are community events and user groups, that we are connected and engaged with the broader open source community.<\/p>\n\n\n\n<p>There are some numbers we reference as we check in on how we are meeting our goals. <\/p>\n\n\n\n<p>The number of downloads, installs, and market share can help us gauge interest levels in a broad sense. We also have our own opt-in <a href=\"https:\/\/developer.joomla.org\/about\/stats.html\">usage statistics<\/a> plugin, which helps us understand when people are updating, overall usage over time, as well as recent usage (in the last 180 days). <\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"400\" src=\"https:\/\/www.20i.com\/blog\/wp-content\/uploads\/2023\/11\/Joomla-usage-statistics.png\" alt=\"Joomla usage statistics\" class=\"wp-image-11497\" srcset=\"https:\/\/www.20i.com\/blog\/wp-content\/uploads\/2023\/11\/Joomla-usage-statistics.png 600w, https:\/\/www.20i.com\/blog\/wp-content\/smush-webp\/2023\/11\/Joomla-usage-statistics-300x200.png.webp 300w, https:\/\/www.20i.com\/blog\/wp-content\/smush-webp\/2023\/11\/Joomla-usage-statistics-370x247.png.webp 370w, https:\/\/www.20i.com\/blog\/wp-content\/smush-webp\/2023\/11\/Joomla-usage-statistics-270x180.png.webp 270w, https:\/\/www.20i.com\/blog\/wp-content\/smush-webp\/2023\/11\/Joomla-usage-statistics-570x380.png.webp 570w, https:\/\/www.20i.com\/blog\/wp-content\/smush-webp\/2023\/11\/Joomla-usage-statistics-150x100.png.webp 150w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/figure>\n\n\n\n<p>We also check the performance of the CMS and default template to make sure it\u2019s accessible and up-to-date with SEO and website best practices.&nbsp;<\/p>\n\n\n\n<p>Data without context is meaningless, so overall we are focused on quality; the numbers are a sign post, not goals in and of themselves. <\/p>\n\n\n\n<p>If our community is happy and the CMS itself works well, then we know we are doing a good job.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">How does user feedback shape your roadmap?<\/h4>\n\n\n\n<p>Given that Joomla CMS is built by the community, for the community, our roadmap wouldn\u2019t exist without user feedback! These are a few of the channels which feed into our process:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Mattermost<\/strong>: <a href=\"https:\/\/joomlacommunity.cloud.mattermost.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">This chat platform<\/a> offers us a window into the day-to-day discussions of our community and users. It&#8217;s informal, and while not every discussion translates directly into action, it gives us insights into common concerns and emerging trends.<\/li>\n\n\n\n<li><strong>Github Issues<\/strong>: Every issue or suggestion <a href=\"https:\/\/github.com\/joomla\" target=\"_blank\" rel=\"noreferrer noopener\">raised on Github<\/a> is a potential enhancement for Joomla. We appreciate the community&#8217;s active participation there, and while we can&#8217;t act on every suggestion, they all contribute to the bigger picture of where Joomla is going.<\/li>\n\n\n\n<li><strong>Social Media<\/strong>: Platforms like <a href=\"https:\/\/twitter.com\/joomla\">Twitter<\/a>, <a href=\"https:\/\/www.facebook.com\/joomla\/\">Facebook<\/a>, and <a href=\"https:\/\/www.linkedin.com\/company\/joomla\">LinkedIn<\/a> are where we get a pulse of the broader community. They offer a mix of both technical and non-technical feedback, which is invaluable. This gives us a broader sense of how Joomla is perceived and where people might want improvements or changes.<\/li>\n<\/ul>\n\n\n\n<p>The information we gather from these sources, among others, hugely influences our discussions and the general direction we take. <\/p>\n\n\n\n<p>The beauty of an open-source community is its organic nature, and we aim to keep that spirit alive by staying receptive and flexible. <\/p>\n\n\n\n<p>We&#8217;re always experimenting and iterating based on this feedback, ensuring Joomla remains relevant, user-friendly, accessible, and ahead of the curve.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">How do you see Joomla! developing over the next 5 years?<\/h4>\n\n\n\n<p>Since we\u2019re on a timed release schedule now, in the next 5 years we will have released Joomla 6 and 7 and be working towards Joomla 8! <\/p>\n\n\n\n<p>Major versions are more like upgrades at this point and not migrations, so we are able to move more quickly and innovate.<\/p>\n\n\n\n<p>Version numbering aside, I see Joomla becoming more powerful and flexible. We\u2019ve committed to using modern system requirements, which allows us to take advantage of modern tools without bogging down the server. <\/p>\n\n\n\n<p>For user-facing features, we have quite a few in core already which we\u2019re excited about. In addition to any new features that come along, I believe we will see the existing features mature and become more interconnected with each other to make site management more seamless.<\/p>\n\n\n\n<p>Joomla develops from the needs and ideas of the community\u2014if you are curious about the specifics you will need to join the conversation and help us shape the future!<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">How can developers get involved and contribute to the project?<\/h4>\n\n\n\n<p>For a developer, the fastest way to get involved is to jump in to GitHub and troubleshoot issues or open pull requests. <\/p>\n\n\n\n<p>That being said, we are happy for <em>anyone<\/em> to contribute! Joomla depends on designers, marketers, copywriters, translators, UXers, and beyond.&nbsp;<\/p>\n\n\n\n<p>Join our chat server on Mattermost (<a href=\"http:\/\/joom.la\/chat\">joom.la\/chat<\/a>) and say hi. We are happy to point you where your help would be the most impactful and fulfilling for you!<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">What resources would you recommend to someone who wants to learn more about building Joomla! powered sites, themes and extensions?<\/h4>\n\n\n\n<p>Beyond the <a href=\"https:\/\/docs.joomla.org\">official documentation<\/a>, the <a href=\"https:\/\/magazine.joomla.org\">community magazine<\/a> is a treasure trove of knowledge. <\/p>\n\n\n\n<p>There are articles comparing different extensions, step-by-step walkthroughs, feature deep dives, and more, all written and contributed by members of the community.&nbsp;<\/p>\n\n\n\n<p>For those who want to learn from others in person, we have a listing of upcoming <a href=\"https:\/\/community.joomla.org\/events.html\">events<\/a> and <a href=\"https:\/\/community.joomla.org\/user-groups.html\">user groups<\/a> around the world. <\/p>\n\n\n\n<p>People are also welcome to get help by posting in the <a href=\"https:\/\/forum.joomla.org\">forum<\/a>, <a href=\"https:\/\/joomla.stackexchange.com\">Stack Exchange<\/a>, and many unofficial groups on social media platforms too.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">What advice would you give to someone looking to get into the web industry as a designer or a developer?<\/h4>\n\n\n\n<p>Don\u2019t be afraid to jump in and just try different things! <\/p>\n\n\n\n<p>Show the world that it\u2019s possible to design or develop creative and bold websites without compromising security and accessibility.<\/p>\n\n\n\n<p>The web industry is still very new compared to other work industries, and standards and \u201cbest practices\u201d change all the time\u2014often because someone was able to experiment and try something new. <\/p>\n\n\n\n<p>Have some fun with it and learn as you go. I hope to see what you create!<\/p>\n\n\n<div class='code-block code-block-11' style='margin: 8px 0; clear: both;'>\n<hr>\n<br \/>\n<p>Build, deploy & manage all your Joomla! sites at scale. Use our high-spec cloud servers to ensure blazing-fast load times, every time. Get market-leading speed, security & customer support.<\/p>\n<ul>\n<li>Easy setup &amp; management across multiple cloud platforms<\/li>\n<li>Free Email, DNS, CDN, SSL, SSH, Backups, Security &amp; Git integration all baked-in<\/li>\n<li>Unlimited PHP Workers, Git Version Control, Unlimited Databases, ElasticSearch & Redis Cache<\/li>\n<li>Global reach with 60+ global data centres<\/li>\n<\/ul>\n<p>Find out how our <a href=\"https:\/\/www.20i.com\/joomla-hosting\">Managed Joomla! Hosting<\/a> is perfect for agencies, online stores, developers, multi-site hosting and high traffic sites. US and other non-UK visitors, see our <a href=\"https:\/\/www.20i.com\/us\/joomla-hosting\">Joomla! Hosting<\/a> here.<\/p>\n<br \/><br \/>\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"Crystal Dionysopoulos currently serves as the President of the Board of Directors of Open Source Matters (the organisation&hellip;","protected":false},"author":13,"featured_media":17223,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"ub_ctt_via":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"csco_singular_sidebar":"","csco_page_header_type":"","csco_page_load_nextpost":"","footnotes":""},"categories":[154],"tags":[90,57,79],"class_list":{"0":"post-11477","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-interviews","8":"tag-interview","9":"tag-web-design","10":"tag-web-development","11":"cs-entry"},"featured_image_src":"https:\/\/www.20i.com\/blog\/wp-content\/uploads\/2025\/10\/Interview-with-Crystal-Dionysopoulos-Joomla.webp","author_info":{"display_name":"Matthew Telfer","author_link":"https:\/\/www.20i.com\/blog\/author\/matthew-telfer\/"},"_links":{"self":[{"href":"https:\/\/www.20i.com\/blog\/wp-json\/wp\/v2\/posts\/11477","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.20i.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.20i.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.20i.com\/blog\/wp-json\/wp\/v2\/users\/13"}],"replies":[{"embeddable":true,"href":"https:\/\/www.20i.com\/blog\/wp-json\/wp\/v2\/comments?post=11477"}],"version-history":[{"count":14,"href":"https:\/\/www.20i.com\/blog\/wp-json\/wp\/v2\/posts\/11477\/revisions"}],"predecessor-version":[{"id":11580,"href":"https:\/\/www.20i.com\/blog\/wp-json\/wp\/v2\/posts\/11477\/revisions\/11580"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.20i.com\/blog\/wp-json\/wp\/v2\/media\/17223"}],"wp:attachment":[{"href":"https:\/\/www.20i.com\/blog\/wp-json\/wp\/v2\/media?parent=11477"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.20i.com\/blog\/wp-json\/wp\/v2\/categories?post=11477"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.20i.com\/blog\/wp-json\/wp\/v2\/tags?post=11477"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}