{"id":12548,"date":"2024-04-10T14:23:21","date_gmt":"2024-04-10T13:23:21","guid":{"rendered":"https:\/\/www.20i.com\/blog\/?p=12548"},"modified":"2026-01-08T13:24:41","modified_gmt":"2026-01-08T13:24:41","slug":"april-24-updates","status":"publish","type":"post","link":"https:\/\/www.20i.com\/blog\/april-24-updates\/","title":{"rendered":"What&#8217;s new with 20i? April 24 Update"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Recently we have seen the launch of new features, significant refinements to the user experience across much of <a href=\"https:\/\/my.20i.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">my.20i.com<\/a> and the addition of new functionality. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In case you missed anything &#8211; here are the highlights:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"#migration-centre-ui-updates\">Migration centre UI updates<\/a><\/li>\n\n\n\n<li><a href=\"#Agency-Hub-Import-StackCP-users\">Agency Hub: Import StackCP users<\/a><\/li>\n\n\n\n<li><a href=\"#Manage-Domains-refresh\">Manage Domains refresh<\/a><\/li>\n\n\n\n<li><a href=\"#StackCP-user-list-views\">StackCP user list views<\/a><\/li>\n\n\n\n<li><a href=\"#Improved-HostShop-sign-up-links-for-customers\">Improved HostShop sign up links for customers<\/a><\/li>\n\n\n\n<li><a href=\"#Cloud-Server-visual-overhaul\">Cloud Server visual overhaul<\/a><\/li>\n\n\n\n<li><a href=\"#Clone-Cloud-Server-packages-when-adding-new-customers\">Clone Cloud Server packages when adding new customers<\/a><\/li>\n\n\n\n<li><a href=\"#AI-support-search-upgrade\">AI support search upgrade<\/a><\/li>\n\n\n\n<li><a href=\"#HostShop-multi-currency\">HostShop multi-currency<\/a><\/li>\n\n\n\n<li><a href=\"#Updated-mail-logs\">Updated mail logs<\/a><\/li>\n\n\n\n<li><a href=\"#Client-reports-for-Agency-Hub\">Client reports for Agency Hub<\/a><\/li>\n<\/ul>\n\n\n\n<div id=\"migration-centre-ui-updates\" class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading\">Migration Centre UI updates<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The <a href=\"https:\/\/my.20i.com\/migrations\/start-migration\" target=\"_blank\" rel=\"noreferrer noopener\">Start Migration<\/a> and <a href=\"https:\/\/my.20i.com\/migrations\" target=\"_blank\" rel=\"noreferrer noopener\">Migration Overview<\/a> pages been refreshed to modernise the interface and make things more intuitive to use.<\/p>\n<\/div>\n\n\n\n<div id=\"Agency-Hub-Import-StackCP-users\" class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading\">Agency Hub: Import StackCP Users<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Resellers can now import StackCP Users into <a href=\"https:\/\/my.20i.com\/agencyhub\" target=\"_blank\" rel=\"noreferrer noopener\">Agency Hub<\/a> as clients. The importing process automatically maps clients as customers within Stripe to allow for more a more seamless billing process.<\/p>\n<\/div>\n\n\n\n<div id=\"Manage-Domains-refresh\" class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading\">Manage Domains refresh<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/my.20i.com\/services\/domains\" target=\"_blank\" rel=\"noreferrer noopener\">Manage Domains<\/a> has been refreshed for all customers. The UI is now more consistent with that of Manage Hosting for a more cohesive user experience.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Customers now see:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Time remaining until domain expiry\/renewal<\/li>\n\n\n\n<li>A new link to add hosting<\/li>\n\n\n\n<li>Savings on .uk domains via the our .UK Domain Saver tool if they&#8217;re eligible<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div id=\"StackCP-user-list-views\" class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading\">StackCP user list views<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The <a href=\"https:\/\/my.20i.com\/reseller\/stack-users\" target=\"_blank\" rel=\"noreferrer noopener\">StackCP Users list<\/a> now shows the numbers of Domains and Cloud Servers that are assigned to each StackCP User &#8211; these can be toggled on\/off from the Columns option.<\/p>\n<\/div>\n\n\n\n<div id=\"Improved-HostShop-sign-up-links-for-customers\" class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading\">Improved HostShop sign up links for customers<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">HostShop users can now offer new client a sign-up link that will direct them to the Build Server page after completing the sign-up flow to improve the onboarding process for Cloud Server customers.<\/p>\n<\/div>\n\n\n\n<div id=\"Cloud-Server-visual-overhaul\" class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading\">Cloud Server visual overhaul<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/my.20i.com\/services\/cloud-hosting\" target=\"_blank\" rel=\"noreferrer noopener\">The Cloud Server<\/a> management page has had a visual overhaul to improve overall usability.<\/p>\n<\/div>\n\n\n\n<div id=\"Clone-Cloud-Server-packages-when-adding-new-customers\" class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading\">Clone Cloud Server packages when adding new customers<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Customers adding packages to Cloud Servers can now <a href=\"https:\/\/my.20i.com\/services\/cloud-hosting\" target=\"_blank\" rel=\"noreferrer noopener\">clone from an existing package<\/a>.<\/p>\n<\/div>\n\n\n\n<div id=\"AI-support-search-upgrade\" class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading\">AI Support Search upgrade<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The AI Support Search in My20i has received a significant upgrade and will provide much better answers.<\/p>\n<\/div>\n\n\n\n<div id=\"HostShop-multi-currency\" class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading\">New Feature: HostShop Multi-Currency<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Resellers can now <a href=\"https:\/\/my.20i.com\/reseller\/hostshop\/currencies\" target=\"_blank\" rel=\"noreferrer noopener\">set currency specific pricing in HostShop<\/a> for all products, including hosting plans, domains and cloud servers. If a currency is enabled and a price isn&#8217;t set we&#8217;ll set the price automatically based on the exchange rate.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Customers just need to have their currency choices enabled on <strong>https:\/\/my.20i.com\/reseller\/hostshop\/currencies<\/strong> and then extra currency fields will appear in the Product Catalogue.<\/p>\n<\/div>\n\n\n\n<div id=\"Updated-mail-logs\" class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading\">Improved Feature: My20i Mail Logs<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The My20i\/StackCP Mail Logs now show bounced, failed and rejected emails (previously only showing successfully sent or received emails). To view the reports go to <a href=\"https:\/\/my.20i.com\/services\/hosting\" target=\"_blank\" rel=\"noreferrer noopener\">Manage Hosting<\/a> &gt; Options &gt; Manage &gt; Logs &amp; Stats.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Customers can now select the delivery status of the emails via the mail logs tool. The UI has also been tidied up to ensure better usability on mobile and with dark mode.<\/p>\n<\/div>\n\n\n\n<div id=\"Client-reports-for-Agency-Hub\" class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading\">Improved Feature: Client Reports for Agency Hub customers (non-Resellers)<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/my.20i.com\/agencyhub\">Agency Hub<\/a> now has a way for non-Resellers to configure a Client Report via the new Reports option as well as set an Agency Brand to show via the &#8216;brandName&#8217; tag.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Reports can be sent and scheduled via WordPress Manager as normal.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Customers who have both Reseller and Agency Hub enabled will&nbsp;get the option to send reports to StackCP Users or Agency Hub Clients.<\/p>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\">That is all for this summary. We are working diligently on new features and updates that will provide even greater functionality and value for money.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">I look forwards to sharing more with you. Until then, if there are any features or improvements that you would like us to make then <a href=\"https:\/\/my.20i.com\/feedback\">please let us know<\/a>!<\/p>\n\n\n<div class='code-block code-block-2' style='margin: 8px 0; clear: both;'>\n\n<div class='ai-rotate ai-unprocessed ai-rotate-2-85133537' data-shares='WzUwLDEwMF0=' style='position: relative;'>\n<div class=\"ai-rotate-option\" data-index=\"1\" data-name=\"UmVzZWxsZXIgSG9zdGluZw==\" data-code=\"Cjxocj4KPGJyIC8+CjxhIGhyZWY9Imh0dHBzOi8vd3d3LjIwaS5jb20vcmVzZWxsZXItaG9zdGluZyIgdGFyZ2V0PSJfYmxhbmsiPjxpbWcgc3JjPSJodHRwczovL3d3dy4yMGkuY29tL2Jsb2cvd3AtY29udGVudC91cGxvYWRzLzIwMjYvMDMvQmxvZy1BZC1SZXNlbGxlci0xMjAweDYyNS0xLnBuZyIgbG9hZGluZz0ibGF6eSIgYWx0PSJVbmxpbWl0ZWQgUmVzZWxsZXIgSG9zdGluZyI+PC9hPgoK\">\n<\/div>\n<div class=\"ai-rotate-option\" data-index=\"2\" data-name=\"MjBpIFlvdVR1YmU=\" data-code=\"Cjxocj4KPGJyIC8+CjxhIGhyZWY9Imh0dHBzOi8vd3d3LnlvdXR1YmUuY29tL0AyMGlob3N0aW5nP3N1Yl9jb25maXJtYXRpb249MSIgdGFyZ2V0PSJfYmxhbmsiPjxpbWcgc3JjPSJodHRwczovL3d3dy4yMGkuY29tL2Jsb2cvd3AtY29udGVudC91cGxvYWRzLzIwMjYvMDUvMjBpLVlvdVR1YmUtMTIwMHg2MjUtMS5wbmciIGxvYWRpbmc9ImxhenkiIGFsdD0iMjBpIFlvdVR1YmUiPjwvYT4=\">\n<\/div>\n<\/div>\n<script>if (typeof ai_js_code == 'boolean') {var ai_block_div = document.querySelector ('.ai-rotate-2-85133537'); ai_process_rotation (ai_block_div); ai_block_div.classList.remove ('ai-rotate-2-85133537');};<\/script>\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"Recently we have seen the launch of new features, significant refinements to the user experience across much of&hellip;","protected":false},"author":36,"featured_media":12564,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"csco_singular_sidebar":"","csco_page_header_type":"","csco_page_load_nextpost":"","footnotes":""},"categories":[46,47],"tags":[50,70],"class_list":["post-12548","post","type-post","status-publish","format-standard","has-post-thumbnail","category-20i","category-web-hosting","tag-20i","tag-web-hosting","cs-entry"],"_links":{"self":[{"href":"https:\/\/www.20i.com\/blog\/wp-json\/wp\/v2\/posts\/12548","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.20i.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.20i.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.20i.com\/blog\/wp-json\/wp\/v2\/users\/36"}],"replies":[{"embeddable":true,"href":"https:\/\/www.20i.com\/blog\/wp-json\/wp\/v2\/comments?post=12548"}],"version-history":[{"count":14,"href":"https:\/\/www.20i.com\/blog\/wp-json\/wp\/v2\/posts\/12548\/revisions"}],"predecessor-version":[{"id":18222,"href":"https:\/\/www.20i.com\/blog\/wp-json\/wp\/v2\/posts\/12548\/revisions\/18222"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.20i.com\/blog\/wp-json\/wp\/v2\/media\/12564"}],"wp:attachment":[{"href":"https:\/\/www.20i.com\/blog\/wp-json\/wp\/v2\/media?parent=12548"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.20i.com\/blog\/wp-json\/wp\/v2\/categories?post=12548"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.20i.com\/blog\/wp-json\/wp\/v2\/tags?post=12548"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}