{"id":13293,"date":"2024-08-22T10:19:02","date_gmt":"2024-08-22T09:19:02","guid":{"rendered":"https:\/\/www.20i.com\/blog\/?p=13293"},"modified":"2026-04-29T11:22:57","modified_gmt":"2026-04-29T10:22:57","slug":"customer-case-study-avidd-design","status":"publish","type":"post","link":"https:\/\/www.20i.com\/blog\/customer-case-study-avidd-design\/","title":{"rendered":"Customer case study: Discover why AVIDD Design still rely on 20i almost a decade later"},"content":{"rendered":"\n

Nearly 10 years ago, Kevin, David and Davey launched AVIDD Design<\/a> after spending many years working together at another design studio. <\/p>\n\n\n\n

From the beginning, they wanted to\u202fbuild\u202fa\u202fdifferent kind of agency, one where designers work directly with clients\u202fto build stronger relationships and deliver better results.\u202f\u202f <\/p>\n\n\n\n

Today,\u202fAVIDD\u202fDesign\u202fworks\u202fwith businesses\u202facross a wide range of industries,\u202fhelping\u202fthem\u202fdevelop and grow their brands through design, digital and marketing services.\u202f\u202f <\/p>\n\n\n\n

\u27a1\ufe0f\u202fFrom\u202fday one, they chose\u202f20i<\/a>\u202fto power their hosting.\u202f <\/p>\n\n\n\n

\"AVIDD<\/figure>\n\n\n\n
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The challenge: Choosing the right hosting from the start<\/strong>\u202f <\/h2>\n\n\n\n

Kevin\u202fwas already familiar with 20i\u202fReseller Hosting<\/a>\u202fafter implementing\u202fthe\u202fplatform\u202fat\u202fa previous\u202fagency in early 2017.\u202fWhen it came to\u202flaunching AVIDD Design, choosing the same platform was\u202fan\u202feasy decision.\u202f <\/p>\n\n\n\n

As\u202fthe\u202fteam\u202fbegan offering\u202fweb\u202fdevelopment\u202fservices, hosting quickly became an important part of the agency\u2019s offering.\u202f\u202f <\/p>\n\n\n\n

Overseeing\u202fmultiple\u202fclient websites meant\u202fthey\u202fneeded\u202fa platform that was reliable,\u202fscalable\u202fand simple to\u202fmaintain, while\u202fstill\u202fsupporting the agency as\u202fit\u202fbuilds\u202fits client\u202fbase.\u202f <\/p>\n\n\n\n

By choosing the\u202fright hosting provider early on, AVIDD Design\u202favoided many of the scaling\u202flimitations and\u202fmanagement\u202fchallenges\u202fagencies often\u202fencounter\u202fas their\u202fportfolio expands.\u202f\u202f <\/p>\n\n\n\n

Key priorities\u202f<\/strong>\u202f <\/h3>\n\n\n\n
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  • Reliable infrastructure<\/strong>\u202f-\u202fA\u202fstable\u202fhosting platform\u202fthat can\u202fsupport multiple client websites.\u202f\u00a0<\/li>\n<\/ul>\n\n\n\n
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    • Scalable platform<\/strong>\u202f\u2013 Hosting that can\u202fgrow alongside the agency as their client\u202fportfolio\u202fexpands.\u202f\u00a0<\/li>\n<\/ul>\n\n\n\n
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      • Simple\u202fmanagement\u202f<\/strong>\u2013 An\u202feasy to\u202frun\u202fcontrol panel, packed with features.\u202f\u00a0<\/li>\n<\/ul>\n\n\n\n
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        • Strong performance<\/strong>\u202f\u2013 Built-in optimisation features to help deliver fast, high-quality\u202fwebsites.\u202f\u00a0<\/li>\n<\/ul>\n\n\n\n
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          • Green hosting \u2013\u202f<\/strong>A provider committed to sustainable and environmentally responsible hosting.\u202f\u00a0<\/li>\n<\/ul>\n\n\n\n
            \"AVIDD<\/figure>\n\n\n\n
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            Why AVIDD Design chose 20i<\/strong>\u202f <\/h2>\n\n\n\n

            Clean\u202fand intuitive\u202finterface\u202f<\/strong>\u202f <\/h3>\n\n\n\n

            My20i, 20i\u2019s custom-built\u202fcontrol\u202fpanel makes\u202fit\u202feasy to\u202fhandle\u202fmultiple\u202fclient\u202fwebsites\u202ffrom a single dashboard.\u202f\u202f <\/p>\n\n\n\n

            \u201cThe user interface has always been a big factor in why 20i has been our preferred hosting provider\u202f-\u202fclean and simple but powerful underneath.\u201d<\/em> <\/p>\n\n\n\n

            Competitive pricing for scalability\u202f<\/strong>\u202f <\/h3>\n\n\n\n

            20i reseller-focused pricing structure\u202fallows\u202fAVIDD Design\u202fto\u202fscale\u202fits hosting services while\u202fmaintaining\u202fstrong\u202fmargins.\u202f\u202f <\/p>\n\n\n\n

            As the agency adds\u202fmore\u202fnew clients, the platform makes it easier to grow hosting\u202falongside\u202fits\u202fdesign and development services.\u202f\u202f <\/p>\n\n\n\n

            Features that make the difference\u202f<\/strong>\u202f <\/h3>\n\n\n\n

            Two of AVIDD Design\u2019s favourite features are Edge Caching and Web Optimisation<\/strong>, both of which help deliver faster website performance. <\/p>\n\n\n\n

            These built-in tools reduce the need for multiple third-party WordPress plugins, simplifying website maintenance\u202ffor the team.\u202f <\/p>\n\n\n\n

            \u202fThey also appreciate\u202fthat images are automatically served\u202fin\u202fWebP\u202fformat,\u202fimproving site speed while saving time on manual\u202foptimisation.\u202f\u202f <\/p>\n\n\n\n

            Support\u202fAVIDD Design trusts<\/strong>\u202f <\/h3>\n\n\n\n

            Kevin described\u202fthe\u202fsupport\u202fexperience at 20i\u202fas impressive.\u202f\u202f <\/p>\n\n\n\n

            With\u202ffast\u202fresponse times\u202fand knowledgeable\u202fsupport\u202fmembers,\u202fthe AVIDD Design team feels confident they can quickly resolve any issues.\u202f\u202f <\/p>\n\n\n\n

            \u201cIf there was an issue, we would\u202flikely have\u202fthe answer within the hour.\u201d\u202f\u202f<\/em> <\/p>\n\n\n\n

            The 20i Support team\u2019s willingness to help on questions that\u202faren’t\u202fdirectly related\u202fto the 20i platform, has\u202falso made a strong impression.\u202f <\/p>\n\n\n\n

            \"AVIDD<\/figure>\n\n\n\n
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            The Results\u202f<\/strong>\u202f <\/h2>\n\n\n\n

            With a reliable hosting platform\u202fin place,\u202fAVIDD Design\u202fcan confidently\u202fmanage\u202fall\u202ftheir client websites from a single\u202fsystem.\u202f <\/p>\n\n\n\n

            The\u202fstable infrastructure\u202fand intuitive tools mean\u202fthe team spends less time troubleshooting hosting\u202fissues and\u202fmore time focused on creative\u202fwork\u202ffor their clients.\u202f <\/p>\n\n\n\n

            The outcome: AVIDD Design recommendation<\/strong>\u202f <\/h3>\n\n\n\n

            For AVIDD Design,\u202fnearly 10\u202fyears of using 20i has turned into a long-term partnership\u202frather than just a hosting choice. The team continues to rely on the platform with complete confidence.\u202f <\/p>\n\n\n\n

            \u27a1\ufe0f\u202f\u201cWe have used 20i for almost 10 years and have no plans to look anywhere else.\u201d\u202f <\/p>\n\n\n

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