![\"Stephen](\"https:\/\/www.20i.com\/blog\/wp-content\/uploads\/2026\/03\/Stephen-Turner-Web-Design-website-homepage.png\")
<\/figure>\n\n\n\n\n\n\n\n
The problem: A control panel slowing things down<\/strong> <\/h2>\n\n\n\nBefore moving to 20i, Stephen relied on a control panel that was becoming increasingly difficult to work with. <\/p>\n\n\n\n
While it hadn\u2019t yet impacted customers directly, the inefficiencies were starting to add up, and with a growing client base, it was clear this would soon become a bigger issue. <\/p>\n\n\n\n
\n\u201cTrying to do everyday tasks in the back end was becoming frustrating, so I started to look for a better alternative.\u201d <\/p>\n<\/blockquote>\n\n\n\n
Key challenges<\/strong> <\/h3>\n\n\n\n\n- Time-consuming tasks<\/strong> \u2013 Routine actions took longer than necessary <\/li>\n\n\n\n
- Scaling concerns<\/strong> \u2013 Managing more websites would only increase pressure <\/li>\n\n\n\n
- Inefficient workflows<\/strong> \u2013 A clunky interface slowed onboarding and maintenance <\/li>\n<\/ul>\n\n\n\n
![\"Stephen](\"https:\/\/www.20i.com\/blog\/wp-content\/uploads\/2026\/03\/Stephen-Turner-Web-Design-website-customer-websites.png\")
<\/figure>\n\n\n\n
\n\n\n\nThe solution: A simpler, scalable hosting platform<\/strong> <\/h2>\n\n\n\nStephen set out to find a hosting provider he could rely on long term\u2014one that would simplify management and support future growth. <\/p>\n\n\n\n
After extensive research, 20i stood out. Despite being relatively new at the time, strong reviews and a reassuring pre-sales experience gave him the confidence to switch. <\/p>\n\n\n\n
\n\u201cI did a lot of research\u2026 and the pre-sales team gave me confidence to give 20i a try.\u201d <\/p>\n<\/blockquote>\n\n\n\n
Why Stephen chose 20i<\/strong> <\/h2>\n\n\n\nA modern control panel built for efficiency<\/strong> <\/h3>\n\n\n\nMy20i, 20i\u2019s custom-built control panel, removes reliance on third-party software, making everyday tasks faster, smoother, and more intuitive. <\/p>\n\n\n\n
Built to scale<\/strong> <\/h3>\n\n\n\nWith infrastructure designed for growth, Stephen can confidently manage an expanding portfolio without worrying about performance or reliability. <\/p>\n\n\n\n
Cost-effective all-in-one hosting<\/strong> <\/h3>\n\n\n\nThe WordPress Unlimited package provides everything needed to manage multiple sites efficiently, without unexpected costs. <\/p>\n\n\n\n
A game changer: Email migration tools<\/strong> <\/h3>\n\n\n\nWhile Stephen prefers to manually migrate websites, 20i\u2019s email migration tools have been a major time-saver. <\/p>\n\n\n\n
\u202fThe 20i difference: <\/strong>We use an IMAP sync to move all your emails to our servers, with no downtime, so your customer can continue working on their emails seamlessly. <\/div><\/div>\n\n\n\n![\"Stephen](\"https:\/\/www.20i.com\/blog\/wp-content\/uploads\/2026\/03\/Stephen-Turner-Web-Design-client-website.png\")
<\/figure>\n\n\n\n
\n\n\n\nThe results: Faster workflows, less friction<\/strong> <\/h2>\n\n\n\nSince switching to 20i, Stephen has transformed the way he manages hosting. <\/p>\n\n\n\n
Tasks that were once slow and frustrating are now quick and straightforward, freeing up valuable time to focus on client work and business growth. <\/p>\n\n\n\n
\n\u201cIt’s just easier\u2014nice and simple to set up new websites. Everything is quicker, and most importantly, I know it’s going to work the first time.\u201d <\/p>\n<\/blockquote>\n\n\n\n
Support that goes beyond expectations<\/strong> <\/h3>\n\n\n\nInitially, Stephen was hesitant about moving to a provider without phone support. However, the 20i ticket-based system quickly changed his perspective. <\/p>\n\n\n\n
Not only is the support team responsive, but they also provide help beyond platform-specific issues, including general WordPress advice. <\/p>\n\n\n\n
Having a searchable history of support queries has also proven invaluable. <\/p>\n\n\n\n
<\/p>\n\n\n\n
\n\u201cThe support is not only responsive but also excellent at addressing issues, extending beyond 20i-specific matters to general WordPress concerns. More recently, the new AI support answers a lot of my questions accurately with links to helpful articles, so 10\/10 for the support!\u201d <\/p>\n<\/blockquote>\n\n\n\n
\n\n\n\nThe outcome: A hosting partner that ticks every box<\/strong> <\/h2>\n\n\n\nWith 20i, Stephen Turner Web Design now has a hosting platform that supports both efficiency and growth. <\/p>\n\n\n\n
He continues to migrate more of his websites to 20i, confident in its reliability, simplicity, and performance. <\/p>\n\n\n\n
\u27a1\ufe0f \u201c20i ticks all my boxes\u2026 I know everything is just going to work the first time.\u201d <\/p>\n\n\n
\u201cTrying to do everyday tasks in the back end was becoming frustrating, so I started to look for a better alternative.\u201d <\/p>\n<\/blockquote>\n\n\n\n
Key challenges<\/strong> <\/h3>\n\n\n\n\n- Time-consuming tasks<\/strong> \u2013 Routine actions took longer than necessary <\/li>\n\n\n\n
- Scaling concerns<\/strong> \u2013 Managing more websites would only increase pressure <\/li>\n\n\n\n
- Inefficient workflows<\/strong> \u2013 A clunky interface slowed onboarding and maintenance <\/li>\n<\/ul>\n\n\n\n
<\/figure>\n\n\n\n
\n\n\n\nThe solution: A simpler, scalable hosting platform<\/strong> <\/h2>\n\n\n\nStephen set out to find a hosting provider he could rely on long term\u2014one that would simplify management and support future growth. <\/p>\n\n\n\n
After extensive research, 20i stood out. Despite being relatively new at the time, strong reviews and a reassuring pre-sales experience gave him the confidence to switch. <\/p>\n\n\n\n
\n\u201cI did a lot of research\u2026 and the pre-sales team gave me confidence to give 20i a try.\u201d <\/p>\n<\/blockquote>\n\n\n\n
Why Stephen chose 20i<\/strong> <\/h2>\n\n\n\nA modern control panel built for efficiency<\/strong> <\/h3>\n\n\n\nMy20i, 20i\u2019s custom-built control panel, removes reliance on third-party software, making everyday tasks faster, smoother, and more intuitive. <\/p>\n\n\n\n
Built to scale<\/strong> <\/h3>\n\n\n\nWith infrastructure designed for growth, Stephen can confidently manage an expanding portfolio without worrying about performance or reliability. <\/p>\n\n\n\n
Cost-effective all-in-one hosting<\/strong> <\/h3>\n\n\n\nThe WordPress Unlimited package provides everything needed to manage multiple sites efficiently, without unexpected costs. <\/p>\n\n\n\n
A game changer: Email migration tools<\/strong> <\/h3>\n\n\n\nWhile Stephen prefers to manually migrate websites, 20i\u2019s email migration tools have been a major time-saver. <\/p>\n\n\n\n
\u202fThe 20i difference: <\/strong>We use an IMAP sync to move all your emails to our servers, with no downtime, so your customer can continue working on their emails seamlessly. <\/div><\/div>\n\n\n\n<\/figure>\n\n\n\n
\n\n\n\nThe results: Faster workflows, less friction<\/strong> <\/h2>\n\n\n\nSince switching to 20i, Stephen has transformed the way he manages hosting. <\/p>\n\n\n\n
Tasks that were once slow and frustrating are now quick and straightforward, freeing up valuable time to focus on client work and business growth. <\/p>\n\n\n\n
\n\u201cIt’s just easier\u2014nice and simple to set up new websites. Everything is quicker, and most importantly, I know it’s going to work the first time.\u201d <\/p>\n<\/blockquote>\n\n\n\n
Support that goes beyond expectations<\/strong> <\/h3>\n\n\n\nInitially, Stephen was hesitant about moving to a provider without phone support. However, the 20i ticket-based system quickly changed his perspective. <\/p>\n\n\n\n
Not only is the support team responsive, but they also provide help beyond platform-specific issues, including general WordPress advice. <\/p>\n\n\n\n
Having a searchable history of support queries has also proven invaluable. <\/p>\n\n\n\n
<\/p>\n\n\n\n
\n\u201cThe support is not only responsive but also excellent at addressing issues, extending beyond 20i-specific matters to general WordPress concerns. More recently, the new AI support answers a lot of my questions accurately with links to helpful articles, so 10\/10 for the support!\u201d <\/p>\n<\/blockquote>\n\n\n\n
\n\n\n\nThe outcome: A hosting partner that ticks every box<\/strong> <\/h2>\n\n\n\nWith 20i, Stephen Turner Web Design now has a hosting platform that supports both efficiency and growth. <\/p>\n\n\n\n
He continues to migrate more of his websites to 20i, confident in its reliability, simplicity, and performance. <\/p>\n\n\n\n
\u27a1\ufe0f \u201c20i ticks all my boxes\u2026 I know everything is just going to work the first time.\u201d <\/p>\n\n\n
<\/figure>\n\n\n\n\n\n\n\n
The solution: A simpler, scalable hosting platform<\/strong> <\/h2>\n\n\n\nStephen set out to find a hosting provider he could rely on long term\u2014one that would simplify management and support future growth. <\/p>\n\n\n\n
After extensive research, 20i stood out. Despite being relatively new at the time, strong reviews and a reassuring pre-sales experience gave him the confidence to switch. <\/p>\n\n\n\n
\n\u201cI did a lot of research\u2026 and the pre-sales team gave me confidence to give 20i a try.\u201d <\/p>\n<\/blockquote>\n\n\n\n
Why Stephen chose 20i<\/strong> <\/h2>\n\n\n\nA modern control panel built for efficiency<\/strong> <\/h3>\n\n\n\nMy20i, 20i\u2019s custom-built control panel, removes reliance on third-party software, making everyday tasks faster, smoother, and more intuitive. <\/p>\n\n\n\n
Built to scale<\/strong> <\/h3>\n\n\n\nWith infrastructure designed for growth, Stephen can confidently manage an expanding portfolio without worrying about performance or reliability. <\/p>\n\n\n\n
Cost-effective all-in-one hosting<\/strong> <\/h3>\n\n\n\nThe WordPress Unlimited package provides everything needed to manage multiple sites efficiently, without unexpected costs. <\/p>\n\n\n\n
A game changer: Email migration tools<\/strong> <\/h3>\n\n\n\nWhile Stephen prefers to manually migrate websites, 20i\u2019s email migration tools have been a major time-saver. <\/p>\n\n\n\n
\u202fThe 20i difference: <\/strong>We use an IMAP sync to move all your emails to our servers, with no downtime, so your customer can continue working on their emails seamlessly. <\/div><\/div>\n\n\n\n<\/figure>\n\n\n\n
\n\n\n\nThe results: Faster workflows, less friction<\/strong> <\/h2>\n\n\n\nSince switching to 20i, Stephen has transformed the way he manages hosting. <\/p>\n\n\n\n
Tasks that were once slow and frustrating are now quick and straightforward, freeing up valuable time to focus on client work and business growth. <\/p>\n\n\n\n
\n\u201cIt’s just easier\u2014nice and simple to set up new websites. Everything is quicker, and most importantly, I know it’s going to work the first time.\u201d <\/p>\n<\/blockquote>\n\n\n\n
Support that goes beyond expectations<\/strong> <\/h3>\n\n\n\nInitially, Stephen was hesitant about moving to a provider without phone support. However, the 20i ticket-based system quickly changed his perspective. <\/p>\n\n\n\n
Not only is the support team responsive, but they also provide help beyond platform-specific issues, including general WordPress advice. <\/p>\n\n\n\n
Having a searchable history of support queries has also proven invaluable. <\/p>\n\n\n\n
<\/p>\n\n\n\n
\n\u201cThe support is not only responsive but also excellent at addressing issues, extending beyond 20i-specific matters to general WordPress concerns. More recently, the new AI support answers a lot of my questions accurately with links to helpful articles, so 10\/10 for the support!\u201d <\/p>\n<\/blockquote>\n\n\n\n
\n\n\n\nThe outcome: A hosting partner that ticks every box<\/strong> <\/h2>\n\n\n\nWith 20i, Stephen Turner Web Design now has a hosting platform that supports both efficiency and growth. <\/p>\n\n\n\n
He continues to migrate more of his websites to 20i, confident in its reliability, simplicity, and performance. <\/p>\n\n\n\n
\u27a1\ufe0f \u201c20i ticks all my boxes\u2026 I know everything is just going to work the first time.\u201d <\/p>\n\n\n
\u201cI did a lot of research\u2026 and the pre-sales team gave me confidence to give 20i a try.\u201d <\/p>\n<\/blockquote>\n\n\n\n
Why Stephen chose 20i<\/strong> <\/h2>\n\n\n\nA modern control panel built for efficiency<\/strong> <\/h3>\n\n\n\nMy20i, 20i\u2019s custom-built control panel, removes reliance on third-party software, making everyday tasks faster, smoother, and more intuitive. <\/p>\n\n\n\n
Built to scale<\/strong> <\/h3>\n\n\n\nWith infrastructure designed for growth, Stephen can confidently manage an expanding portfolio without worrying about performance or reliability. <\/p>\n\n\n\n
Cost-effective all-in-one hosting<\/strong> <\/h3>\n\n\n\nThe WordPress Unlimited package provides everything needed to manage multiple sites efficiently, without unexpected costs. <\/p>\n\n\n\n
A game changer: Email migration tools<\/strong> <\/h3>\n\n\n\nWhile Stephen prefers to manually migrate websites, 20i\u2019s email migration tools have been a major time-saver. <\/p>\n\n\n\n
\u202fThe 20i difference: <\/strong>We use an IMAP sync to move all your emails to our servers, with no downtime, so your customer can continue working on their emails seamlessly. <\/div><\/div>\n\n\n\n<\/figure>\n\n\n\n
\n\n\n\nThe results: Faster workflows, less friction<\/strong> <\/h2>\n\n\n\nSince switching to 20i, Stephen has transformed the way he manages hosting. <\/p>\n\n\n\n
Tasks that were once slow and frustrating are now quick and straightforward, freeing up valuable time to focus on client work and business growth. <\/p>\n\n\n\n
\n\u201cIt’s just easier\u2014nice and simple to set up new websites. Everything is quicker, and most importantly, I know it’s going to work the first time.\u201d <\/p>\n<\/blockquote>\n\n\n\n
Support that goes beyond expectations<\/strong> <\/h3>\n\n\n\nInitially, Stephen was hesitant about moving to a provider without phone support. However, the 20i ticket-based system quickly changed his perspective. <\/p>\n\n\n\n
Not only is the support team responsive, but they also provide help beyond platform-specific issues, including general WordPress advice. <\/p>\n\n\n\n
Having a searchable history of support queries has also proven invaluable. <\/p>\n\n\n\n
<\/p>\n\n\n\n
\n\u201cThe support is not only responsive but also excellent at addressing issues, extending beyond 20i-specific matters to general WordPress concerns. More recently, the new AI support answers a lot of my questions accurately with links to helpful articles, so 10\/10 for the support!\u201d <\/p>\n<\/blockquote>\n\n\n\n
\n\n\n\nThe outcome: A hosting partner that ticks every box<\/strong> <\/h2>\n\n\n\nWith 20i, Stephen Turner Web Design now has a hosting platform that supports both efficiency and growth. <\/p>\n\n\n\n
He continues to migrate more of his websites to 20i, confident in its reliability, simplicity, and performance. <\/p>\n\n\n\n
\u27a1\ufe0f \u201c20i ticks all my boxes\u2026 I know everything is just going to work the first time.\u201d <\/p>\n\n\n
My20i, 20i\u2019s custom-built control panel, removes reliance on third-party software, making everyday tasks faster, smoother, and more intuitive. <\/p>\n\n\n\n
Built to scale<\/strong> <\/h3>\n\n\n\nWith infrastructure designed for growth, Stephen can confidently manage an expanding portfolio without worrying about performance or reliability. <\/p>\n\n\n\n
Cost-effective all-in-one hosting<\/strong> <\/h3>\n\n\n\nThe WordPress Unlimited package provides everything needed to manage multiple sites efficiently, without unexpected costs. <\/p>\n\n\n\n
A game changer: Email migration tools<\/strong> <\/h3>\n\n\n\nWhile Stephen prefers to manually migrate websites, 20i\u2019s email migration tools have been a major time-saver. <\/p>\n\n\n\n
\u202fThe 20i difference: <\/strong>We use an IMAP sync to move all your emails to our servers, with no downtime, so your customer can continue working on their emails seamlessly. <\/div><\/div>\n\n\n\n<\/figure>\n\n\n\n
\n\n\n\nThe results: Faster workflows, less friction<\/strong> <\/h2>\n\n\n\nSince switching to 20i, Stephen has transformed the way he manages hosting. <\/p>\n\n\n\n
Tasks that were once slow and frustrating are now quick and straightforward, freeing up valuable time to focus on client work and business growth. <\/p>\n\n\n\n
\n\u201cIt’s just easier\u2014nice and simple to set up new websites. Everything is quicker, and most importantly, I know it’s going to work the first time.\u201d <\/p>\n<\/blockquote>\n\n\n\n
Support that goes beyond expectations<\/strong> <\/h3>\n\n\n\nInitially, Stephen was hesitant about moving to a provider without phone support. However, the 20i ticket-based system quickly changed his perspective. <\/p>\n\n\n\n
Not only is the support team responsive, but they also provide help beyond platform-specific issues, including general WordPress advice. <\/p>\n\n\n\n
Having a searchable history of support queries has also proven invaluable. <\/p>\n\n\n\n
<\/p>\n\n\n\n
\n\u201cThe support is not only responsive but also excellent at addressing issues, extending beyond 20i-specific matters to general WordPress concerns. More recently, the new AI support answers a lot of my questions accurately with links to helpful articles, so 10\/10 for the support!\u201d <\/p>\n<\/blockquote>\n\n\n\n
\n\n\n\nThe outcome: A hosting partner that ticks every box<\/strong> <\/h2>\n\n\n\nWith 20i, Stephen Turner Web Design now has a hosting platform that supports both efficiency and growth. <\/p>\n\n\n\n
He continues to migrate more of his websites to 20i, confident in its reliability, simplicity, and performance. <\/p>\n\n\n\n
\u27a1\ufe0f \u201c20i ticks all my boxes\u2026 I know everything is just going to work the first time.\u201d <\/p>\n\n\n
The WordPress Unlimited package provides everything needed to manage multiple sites efficiently, without unexpected costs. <\/p>\n\n\n\n
A game changer: Email migration tools<\/strong> <\/h3>\n\n\n\nWhile Stephen prefers to manually migrate websites, 20i\u2019s email migration tools have been a major time-saver. <\/p>\n\n\n\n
\u202fThe 20i difference: <\/strong>We use an IMAP sync to move all your emails to our servers, with no downtime, so your customer can continue working on their emails seamlessly. <\/div><\/div>\n\n\n\n<\/figure>\n\n\n\n
\n\n\n\nThe results: Faster workflows, less friction<\/strong> <\/h2>\n\n\n\nSince switching to 20i, Stephen has transformed the way he manages hosting. <\/p>\n\n\n\n
Tasks that were once slow and frustrating are now quick and straightforward, freeing up valuable time to focus on client work and business growth. <\/p>\n\n\n\n
\n\u201cIt’s just easier\u2014nice and simple to set up new websites. Everything is quicker, and most importantly, I know it’s going to work the first time.\u201d <\/p>\n<\/blockquote>\n\n\n\n
Support that goes beyond expectations<\/strong> <\/h3>\n\n\n\nInitially, Stephen was hesitant about moving to a provider without phone support. However, the 20i ticket-based system quickly changed his perspective. <\/p>\n\n\n\n
Not only is the support team responsive, but they also provide help beyond platform-specific issues, including general WordPress advice. <\/p>\n\n\n\n
Having a searchable history of support queries has also proven invaluable. <\/p>\n\n\n\n
<\/p>\n\n\n\n
\n\u201cThe support is not only responsive but also excellent at addressing issues, extending beyond 20i-specific matters to general WordPress concerns. More recently, the new AI support answers a lot of my questions accurately with links to helpful articles, so 10\/10 for the support!\u201d <\/p>\n<\/blockquote>\n\n\n\n
\n\n\n\nThe outcome: A hosting partner that ticks every box<\/strong> <\/h2>\n\n\n\nWith 20i, Stephen Turner Web Design now has a hosting platform that supports both efficiency and growth. <\/p>\n\n\n\n
He continues to migrate more of his websites to 20i, confident in its reliability, simplicity, and performance. <\/p>\n\n\n\n
\u27a1\ufe0f \u201c20i ticks all my boxes\u2026 I know everything is just going to work the first time.\u201d <\/p>\n\n\n
<\/figure>\n\n\n\n\n\n\n\n
The results: Faster workflows, less friction<\/strong> <\/h2>\n\n\n\nSince switching to 20i, Stephen has transformed the way he manages hosting. <\/p>\n\n\n\n
Tasks that were once slow and frustrating are now quick and straightforward, freeing up valuable time to focus on client work and business growth. <\/p>\n\n\n\n
\n\u201cIt’s just easier\u2014nice and simple to set up new websites. Everything is quicker, and most importantly, I know it’s going to work the first time.\u201d <\/p>\n<\/blockquote>\n\n\n\n
Support that goes beyond expectations<\/strong> <\/h3>\n\n\n\nInitially, Stephen was hesitant about moving to a provider without phone support. However, the 20i ticket-based system quickly changed his perspective. <\/p>\n\n\n\n
Not only is the support team responsive, but they also provide help beyond platform-specific issues, including general WordPress advice. <\/p>\n\n\n\n
Having a searchable history of support queries has also proven invaluable. <\/p>\n\n\n\n
<\/p>\n\n\n\n
\n\u201cThe support is not only responsive but also excellent at addressing issues, extending beyond 20i-specific matters to general WordPress concerns. More recently, the new AI support answers a lot of my questions accurately with links to helpful articles, so 10\/10 for the support!\u201d <\/p>\n<\/blockquote>\n\n\n\n
\n\n\n\nThe outcome: A hosting partner that ticks every box<\/strong> <\/h2>\n\n\n\nWith 20i, Stephen Turner Web Design now has a hosting platform that supports both efficiency and growth. <\/p>\n\n\n\n
He continues to migrate more of his websites to 20i, confident in its reliability, simplicity, and performance. <\/p>\n\n\n\n
\u27a1\ufe0f \u201c20i ticks all my boxes\u2026 I know everything is just going to work the first time.\u201d <\/p>\n\n\n
\u201cIt’s just easier\u2014nice and simple to set up new websites. Everything is quicker, and most importantly, I know it’s going to work the first time.\u201d <\/p>\n<\/blockquote>\n\n\n\n
Support that goes beyond expectations<\/strong> <\/h3>\n\n\n\nInitially, Stephen was hesitant about moving to a provider without phone support. However, the 20i ticket-based system quickly changed his perspective. <\/p>\n\n\n\n
Not only is the support team responsive, but they also provide help beyond platform-specific issues, including general WordPress advice. <\/p>\n\n\n\n
Having a searchable history of support queries has also proven invaluable. <\/p>\n\n\n\n
<\/p>\n\n\n\n
\n\u201cThe support is not only responsive but also excellent at addressing issues, extending beyond 20i-specific matters to general WordPress concerns. More recently, the new AI support answers a lot of my questions accurately with links to helpful articles, so 10\/10 for the support!\u201d <\/p>\n<\/blockquote>\n\n\n\n
\n\n\n\nThe outcome: A hosting partner that ticks every box<\/strong> <\/h2>\n\n\n\nWith 20i, Stephen Turner Web Design now has a hosting platform that supports both efficiency and growth. <\/p>\n\n\n\n
He continues to migrate more of his websites to 20i, confident in its reliability, simplicity, and performance. <\/p>\n\n\n\n
\u27a1\ufe0f \u201c20i ticks all my boxes\u2026 I know everything is just going to work the first time.\u201d <\/p>\n\n\n
\u201cThe support is not only responsive but also excellent at addressing issues, extending beyond 20i-specific matters to general WordPress concerns. More recently, the new AI support answers a lot of my questions accurately with links to helpful articles, so 10\/10 for the support!\u201d <\/p>\n<\/blockquote>\n\n\n\n
\n\n\n\n
![\"Unlimited](\"https:\/\/www.20i.com\/blog\/wp-content\/uploads\/2026\/03\/Blog-Ad-Reseller-1200x625-1.png\")
<\/a><\/div>\n\n\n\n\n