20i Careers: Content Editor

About the Role

As one of the UK’s largest web hosting companies, over 800,000 agencies, freelancers, businesses and side-hustlers rely on us every day to provide unmatched speed, reliability and 24x7 expert support.

We are looking for an experienced copywriter to join our rapidly-growing business.  You will be responsible for creating engaging, persuasive, and high-quality written content across our brand.

We are a fast-moving business with no politics and minimal bureaucracy, so if you’re excited by the opportunity to make an impact and see tangible results quickly, this is the perfect role for you.

This is a Hybrid role with both office and remote working from our recently-refurbished offices in the 70-acre woodland park, Ransom Wood in Mansfield, Nottinghamshire.

Key Responsibilities:

• Write compelling copy for a wide range of assets, including our website, customer control panel, emails, newsletters, blog and social media
• Identify our target users’ needs and gaps in our content and recommend new topics
• Continuously improve customer acquisition, onboarding/retention and lifetime value by evolving our messaging accordingly
• Write launch announcements, tutorials and guides for our new features/products
• Write copy for PPC and display ads that attracts clicks and conversions
• Manage our blog, delivering useful, interesting, entertaining and sharable content that draws traffic and links
• Edit and polish existing content to reflect business changes, new preferences or to optimise SEO / improve readability
• Maintain a copy style guide to ensure consistency and tone across all channels
• Develop and promote highly engaging content on social media

Requirements

• At least 2 years of experience as a copywriter
• Superb verbal and written English skills
• Ability to manage your own time and work, demonstrating confidence with a high volume and variable workload
• Strong portfolio that demonstrates your ability to write compelling and effective copy for digital products and services
• Confident writing content for end to end journeys incl. presales copy, chat-bots, emails, social posts, guides etc.
• Knowledge of UX principles and how they apply to copywriting
• Familiarity with SEO best practices and accessibility standards
• Experience managing social media or a heavy personal user
• Experience writing for SaaS /tech would be a huge plus

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Please no recruiters or agencies.