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Why does my UK tag change show as complete but the domain is not in my account?

A UK domain transfer is a 2 stage process. You need to:

  • Change the tag to STACK
  • Transfer this in through the 20i control panel

The best way to check the current tag for a domain name is the Nominet WHOIS system. Once you've confirmed this is using STACK, complete the transfer by:

  • Login to your account at my.20i.com and click Transfer a Domain
  • Enter the domain name and click 'Search'.
  • Add the domain to your basket and complete checkout.

The transfer will complete almost instantly.