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How to transfer your domain from Heart Internet to 20i

Here’s how to transfer your domain name to us and start saving on renewal prices.

If a domain has been registered or transferred within the last 60 days, it can't be transferred out of X. This is due to ICANN rules. If it’s after 60 days, follow one of the processes below: 

 

How to transfer your domain from Heart Internet
  1. Log in to your Heart Internet account
  2. Select Manage Domain Names
  3. Select List Your Domains and Manage for the domain you wish to edit
  4. Choose Domain Locking, and if it's locked, select Click here to unlock this domain

 

Then, if your domain ends with .uk:
  1. Return to Manage Domain
  2. Select Change Nominet Tag
  3. Enter the IPS tag for 20i, which is ‘STACK’
  4. Log in My20i, and select Transfer a Domain
  5. Enter the domain name and select Search
  6. Add the domain to your basket and complete checkout. Transfers are free. The transfer will complete almost instantly. 

 

If your domain ends in .com, .net, .org and most other domains, follow these steps:
  1. Return to Manage Domain
  2. Select Domain Auth Code to get your transfer code
  3. Log in My20i, and select Transfer a Domain
  4. Enter the domain name and select Search
  5. Add the domain to your basket and complete checkout
  6. There's a £6.00/$12.00 transfer fee to move the domain but don't worry, for most TLDs you'll get an extra year’s renewal added to the renewal totally free of charge
  7. An email will be sent - usually instantly but can take up to 6 hours - to the e-mail address listed as the Admin Contact
  8. Follow the link in this e-mail and Approve the transfer by entering the Domain Auth Code obtained earlier
  9. Once authorised the transfer will complete automatically within 5 days

 

If your domain ends in .uk.com, .gb.com, .eu.com, .uk.net, .gb.net and .eu.net (CentralNIC domains):
  1. Return to Manage Domain
  2. Select Domain Auth Code to get your transfer code
  3. Log in My20i, and select Transfer a Domain
  4. Enter the domain name and select Search
  5. Add the domain to your basket
  6. You’ll be prompted for the Authorisation Code (the Domain Auth Code or EPP code from above). Enter it here.
  7. Complete checkout
  8. You will be charged for a year’s domain registration (or as long as you wish)
  9. The transfer will complete automatically within 5 days