Support Database

Category: HostShop

In this section

• Why won’t my VAT number validate within HostShop?

  We use the automated VIES VAT number validation system to automatically verify VAT numbers entered in to our system. We …

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• How do I import customers from WHMCS to HostShop?

  If you’re looking to import customers from WHMCS to HostShop then you can do so using the 20i …

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• How do I set up HostShop URLs?

  To set up the main HostShop URLs you need to decide on two things: what your brand domain will …

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• How do I integrate HostShop with my current website?

  HostShop is designed so that you can easily add the shop your current sales site. You do this by …

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• HostShop and VAT

  If you are a UK business and are Value-Added Tax (VAT) registered, then you can enter your VAT number on …

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• How do I manage fraudulent orders within HostShop?

  To ensure the payments and orders you receive are legitimate, HostShop has an inbuilt fraud management system which will detect …

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• How do I change the currency in HostShop?

    In HostShop you can change to your local currency. We currently support over 20 currencies, but please let us know …

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• How do I change the HostShop tax (VAT) rate?

  If your business is not based in the EU then we don’t know what your tax (VAT)  …

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• How do I setup Stripe as a payment gateway?

  Stripe is a well-regarded payment gateway provider you can use to take credit and debit card payments from your customers. …

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• How do I add a billing contract to a service?

  You can manually assign a billing contract for a current hosting service to a StackCP User. This is so you …

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• How do I set domain name prices?

  With HostShop, you can resell domain names with your 20i Reseller account domain discount. Some of these domain prices are …

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• How do I add my own custom products and services?

  HostShop is extremely flexible. Not only does it allow you to resell 20i’s hosting products and services easily, …

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• How do I add a Malware Scanning as a product?

  At 20i we provide a free, on demand malware scanner, a product often charged for by other hosting companies. With …

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• How do I add hosting services?

  The primary goal for HostShop is to make it quick and easy for you to create hosting packages and sell …

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• How do I add domain privacy as a service?

  With HostShop you can resell Domain Privacy as an add-on to the purchase of domain names themselves. To set up …

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• How do I add and sell VPS services?

    With HostShop your product lineup isn’t just limited to hosting and domains. You can also resell VPS …

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• How do I add and sell VPS Backups?

  If you’ve set up and configured VPS services to be sold in HostShop, you may want to add …

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• How do I add and sell SSL certificates?

  With HostShop you can also add chargeable SSL certificates to your product line-up. This means you can easily resell the …

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• How do I add a MSSQL database as a product?

  If you provide Windows hosting as a service, you may wish to also provide Microsoft SQL databases to customers via …

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• How do I set up PayPal as a payment gateway?

  With HostShop, you need to be able to receive money from your customers. To do this you’ll need …

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• How do I edit my HostShop presales template?

  With HostShop we offer the ability to quickly and easily install one of our presales website templates. They're aimed …

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• When do my customers get billed?

  You’re in total control! You can set how and when you’d like your customers to be …

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• What are StackCP Users in HostShop?

  A StackCP User is the account you create to give your customers access to manage their hosting and via StackCP …

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• How to sign up in a customer manually in HostShop

  One of the many benefits to 20i HostShop is the ability for your customers to sign up automatically without needing …

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• How do I resend a customer’s email address verification email?

  If a customer is trying to sign up and claims they haven't received an email verification email then …

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• How do I manage my customers?

  A core part of your business when using 20i HostShop will be managing new and existing customers. When your customers …

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• How do customers sign up to HostShop?

  A simple but important question! With HostShop it’s very easy for leads to automatically sign up and become …

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