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Support Database
Category: HostShop
In this section
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HostShop and VAT
If you are a UK business and are Value-Added Tax (VAT) registered, then you can enter your VAT number on …
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How do I manage fraudulent orders within HostShop?
To ensure the payments and orders you receive are legitimate, HostShop has an inbuilt fraud management system which will detect …
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How do I change the currency in HostShop?
In HostShop you can change to your local currency. To do this: Login into My20i. Head to HostShop Configuration. …
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How do I change the HostShop tax (VAT) rate?
If your business is not based in the EU then we don’t know what your tax (VAT) …
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How do I setup Stripe as a payment gateway?
Stripe is a well-regarded payment gateway provider you can use to take credit and debit card payments from your customers. …
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How do I add a billing contract to a service?
You can manually assign a billing contract for a current hosting service to a StackCP User. This is so you …
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How do I set domain name prices?
With HostShop, you can resell domain names with your 20i Reseller account domain discount. Some of these domain prices are …
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How do I add my own custom products and services?
HostShop is extremely flexible. Not only does it allow you to resell 20i’s hosting products and services easily, …
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How do I add a Malware Scanning as a product?
At 20i we provide a free, on demand malware scanner, a product often charged for by other hosting companies. With …
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How do I add hosting services?
The primary goal for HostShop is to make it quick and easy for you to create hosting packages and sell …
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How do I add domain privacy as a service?
With HostShop you can resell Domain Privacy as an add-on to the purchase of domain names themselves. To set up …
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How do I add and sell VPS services?
With HostShop your product lineup isn’t just limited to hosting and domains. You can also resell VPS services …
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How do I add and sell VPS Backups?
If you’ve set up and configured VPS services to be sold, you may want to add an extra …
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How do I add and sell SSL certificates?
With HostShop you can also add chargeable SSL certificates to your product line-up. This means you can easily resell the …
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How do I add a MSSQL database as a product?
If you provide Windows hosting as a service, you may wish to also provide Microsoft SQL databases to customers via …
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How do I set up PayPal as a payment gateway?
With HostShop, you need to be able to receive money from your customers. To do this you’ll need …
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How do I edit my HostShop presales template?
With HostShop we offer the ability to quickly and easily install one of our presales website templates. This is a …
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When do my customers get billed?
You’re in total control! You can set how and when you’d like your customers to be …
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What are StackCP Users in HostShop?
A StackCP User is the account you create to give your customers access to manage their hosting and via StackCP …
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How to sign up in a customer manually in HostShop
One of the many benefits to 20i HostShop is the ability for your customers to sign up automatically without needing …
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How do I resend a customer’s email address verification email?
If a customer is trying to sign up and claims they haven't received an email verification email then …
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How do I manage my customers?
A core part of your business when using 20i HostShop will be managing new and existing customers. When your customers …
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How do customers sign up to HostShop?
A simple but important question! With HostShop it’s very easy for leads to automatically sign up and become …