How do I cancel a StackCP User’s GoCardless Direct Debit mandate?
To cancel a StackCP User's Direct Debit mandate you’d head to your GoCardless account.
- Select the Customers tab.
- Find the customer in the dashboard and select their name.
- Select the red Cancel button.
- Confirm that you want to cancel the mandate.
- You’ll see the customer's status change from ‘Active’ to ‘Inactive’.