How do I offer hidden products, purchasable only via a direct link?
If you wish to make a product purchasable only via a direct link rather than being publicly accessible via the shop, you can set a product to Hidden. This will prevent it from showing on your HostShop order page when users and customers view your shop. The generated link provided in your Product Catalogue will still work as normal, allowing you to still offer these products directly to specific clients as required.
To make a product hidden, head to your Product Catalogue within My20i by going to Customers > Product Catalogue. On the product or service you wish to hide, select the Hidden checkbox, but make sure the For Sale checkbox is selected as normal.
When selected, this product now will no longer appear in your HostShop, but you will be able to send customers the Product Link to buy the product directly.