Support Database

Category: Migrations and Transfers

In this section

• Why could my WordPress migration fail?

  The following conditions should be met for the WordPress FTP migration tool to migrate a site. These conditions are …

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• How do I migrate a WordPress site automatically?

  You can migrate WordPress sites via FTP using our Migration Centre. This will copy-over the site files and database …

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• How do I add custom DNS before I use 20i’s nameservers?

  As standard, any new package that is created or migrated into 20i gets given our default DNS. This will …

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• How do I migrate emails to 20i?

  To migrate your emails and mailboxes to 20i, you can use our in-house Email Migrations tool. This will …

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• Can 20i Support migrate my emails if I use WordPress FTP migration?

  To migrate your emails and mailboxes to 20i, you can use our in-house Email Migrations tool. This will …

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• How do I transfer a domain or website to another 20i customer?

  As a 20i reseller, you can transfer hosting packages and domain names to different 20i customers through our My20i …

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• What does each Migration Status mean?

  When you first start a website migration to 20i, you'll see it enters the system with a …

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• Why is my POP3 mailbox re-downloading messages after migration?

  While we do everything we can to help prevent this behaviour, occasionally mailboxes that have been configured using POP3 and …

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• Can I move my site to the WordPress platform?

  You can move between all our Linux, WordPress and Windows Platforms using the Platform Transfer icon inside My20i. …

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• How do I migrate a website manually?

  20i provide an automatic 'one click' Migration Centre that supports migrations from the UK's largest hosts and most popular …

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• Which platform will my website be migrated-to?

  People with 20i Reseller Hosting accounts have access to our Migration Centre. It intelligently detects whether your website uses …

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• How long does it take to migrate a website using the 20i Migration Centre?

  It depends! The length of time it takes to move a website and its associated mailboxes depends on the amount …

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• How do I migrate websites, MySQL databases, and standard mailboxes to 20i using the Migration Centre?

  Firstly: before migrating to 20i, please ensure you have a full backup of all your data, all your websites work …

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• What is the 20i Migration Centre? An overview.

  The 20i Migration Centre automates migrations from most reseller hosts, allowing you to move your websites and email in just …

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• What can the Migration Centre move?

  As a 20i Reseller you will gain exclusive access to our custom-built Migration Centre. The Migration Centre helps ease …

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• How do I get support from 20i?

  20i have a friendly support team based at our Nottinghamshire HQ: They can help you with any technical issues you …

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