Find the answers you need
Support Database
Category: Migrations and Transfers
In this section
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How do I migrate a site via FTP?
You can migrate WordPress sites via FTP using our Migration Centre. This will copy-over the site files and database …
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How do I add custom DNS before I use 20i’s nameservers?
As standard, any new package that is created or migrated into 20i gets given our default DNS. This will …
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How do I migrate emails to 20i?
To migrate your emails and mailboxes to 20i, you can use our in-house Email Migrations tool. This will …
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Can 20i Support migrate my emails if I use WordPress FTP migration?
To migrate your emails and mailboxes to 20i, you can use our in-house Email Migrations tool. This will …
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How do I transfer a domain or website to another 20i customer?
You can transfer hosting packages and domain names to a different 20i customers through our My20i control panel. To …
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What does each Migration Status mean?
When you first start a website migration to 20i, you'll see it enters the system with a …
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Why is my POP3 mailbox re-downloading messages after migration?
While we do everything we can to help prevent this behaviour, occasionally mailboxes that have been configured using POP3 and …
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Can I move my site to the WordPress platform?
You can move between all our Linux, WordPress and Windows Platforms using the 'Platform Transfer' icon inside My20i. …
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How do I migrate a website manually?
20i provide an automatic 'one click' Migration Centre that supports migrations from the UK's largest hosts and most popular …
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Which platform will my website be migrated-to?
The 20i Migration Centre intelligently detects whether your website is Linux or Windows, and automatically migrates it to the correct …
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How long does it take to migrate a website using the 20i Migration Centre?
It depends! The length of time it takes to move a website and its associated mailboxes depends on the amount …
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How do I migrate websites, MySQL databases, and standard mailboxes to 20i using the Migration Centre?
Firstly: before migrating to 20i, please ensure you have a full backup of all your data, all your websites work …
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What is the 20i Migration Centre? An overview.
The 20i Migration Centre automates migrations from most reseller hosts, allowing you to move your websites and email in just …
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What can the Migration Centre move?
As a 20i Reseller you will gain exclusive access to our custom-built Migration Centre. The Migration Centre helps ease …
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How do I get support from 20i?
20i have a friendly support team based at our Nottinghamshire HQ: They can help you with any technical issues you …