Find the answers you need

Support Database

How do I transfer a domain or website to another 20i customer?

You can transfer hosting packages and domain names to a different 20i customers through our My20i control panel.

To process a transfer, you need to know the email address of the 20i account you wish to transfer the package to. The receiving account will be sent an email notifying them of an incoming transfer, and will need to accept the transfer by logging into My20i. You will be notified via email when the new account accepts the transfer.

Transfer a Hosting Package

  • Login to my.20i.com
  • Visit Manage Hosting
  • Find the Options menu next to the package you wish to transfer, and click Transfer
  • Enter the email address of the 20i customer you wish to transfer to

Transfer a Domain Name

  • Login to my.20i.com
  • Visit Manage Domains
  • Manage the domain name you wish to transfer
  • Click Transfer Away
  • Enter the email address of the 20i customer you wish to transfer to

Please note that while domain names can be transferred between any 20i customer, hosting packages can only be transferred between two 20i resellers or from a reseller to a standalone hosting package direct with 20i.