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Support Database
Category: Preferences
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Can I add discount codes in HostShop?
Yes, you can add various discount codes in HostShop by going to the Discount Codes page. To create a new …
How does the Renewal Sequence work?
On the Renewal Sequence page you can manage the automated emails and actions that are triggered on renewal/expiry day …
How to add custom categories to HostShop?
By default your HostShop will have five product categories. These are: Virtual Private Servers Domain Names Additional Products & Services …
How do I add multicurrency support in HostShop?
To add multicurrency support to your HostShop you first need to go to the Currencies page. Here you can select …
How do I edit my HostShop presales template?
With HostShop we offer the ability to quickly and easily install one of our presales website templates. They're …
How do I set up PayPal as a payment gateway?
With HostShop, you need to be able to receive money from your customers. To do this you’ll need …
How do I setup Stripe as a payment gateway?
Stripe is a well-regarded payment gateway provider you can use to take credit and debit card payments from your customers. …
How do I change the HostShop tax (VAT) rate?
If your business is not based in the EU then we don’t know what your tax (VAT) rules …
How do I change the currency in HostShop?
In HostShop you can change to your local currency. We currently support over 20 currencies, but please let us know if …
HostShop and VAT
If you're a UK business and are Value-Added Tax (VAT) registered, then you can enter your VAT number on …
How do I integrate HostShop with my current website?
HostShop is designed so that you can easily add the shop your current sales site. You do this by linking …
How do I set up HostShop URLs?
To set up the main HostShop URLs you need to decide on two things - what your brand domain will …
How do I offer hidden products, purchasable only via a direct link?
If you wish to make a product purchasable only via a direct link rather than being publicly accessible via the …
How do I set a specific address only for customer invoices?
In some situations, you may wish to display a different address to what is set in your My20i account …
How do I use the 20i Invoice Designer?
If you're using HostShop and are sending invoices to customers you can use 20i's in-house Invoice Designer. It …
How do I set my Reseller brand domain?
To set your brand domain and URLs (which will be used for your custom control panel login, webmail and more) …
Why won’t my VAT number validate within HostShop?
We use the automated VIES VAT number validation system to automatically verify VAT numbers entered in to our system. We …