Find the answers you need
Support Database
Category: Other
In this section
Domain status clientHold: meaning and troubleshooting
When checking WHOIS for a domain, one of the entries that will show is the Domain Status. This is a …
How do I use the 20i Maintenance Mode tool?
When developing a site you may want to put up a maintenance page. You can use the 20i Maintenance …
Is Keep-Alive enabled?
HTTP Keep-Alive is a HTTP header that permits a connection from a browser to the server to remain open. Keep-Alive …
How do I create and send welcome emails?
As a 20i reseller, there are two types of welcome emails that can be sent to your customer: Package …
How does your Web Hosting handle high volume of traffic?
Your site or a customer's site may expect a higher volume of traffic if they've launched a successful …
Can I assign each hosting package to a dedicated IP address?
Our Reseller Account does not come with a 'dedicated' IP address for your packages, as your web hosting accounts aren' …
How do I set up Automatic Timeline Backups?
With our Timeline Backups product, automatic snapshots of your website files and databases are taken on a daily …
How do I view the most recent backups taken by Timeline Backups?
Timeline Backups take an automatic daily backup of all your websites and databases and store them for 30 days. If …
How do I allow clients access to StackCP?
As a Reseller you may want to give your clients access to StackCP. They can use StackCP to carry …