Support Database

Category: Reseller Account

In this section

• Integrating WHMCS with your 20i Reseller Account

  1. Overview Setting up Web Host Manager Complete Solution (WHMCS) with your 20i reseller hosting account allows you to automate …

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• How can I clone a site with Timeline Backups?

  Timeline Backups allow you restore data between packages, making them an ideal tool to assist with 'cloning' websites …

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• I get a 500 error from a new hosting package on Windows

  Internal server errors (Error 500) Our Windows platform connects to our central storage system using authenticated access. This can take …

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• Can I use WHMCS with my Reseller Hosting Package?

  Yes - you can absolutely use WHMCS with our platform. We offer a WHMCS module that integrates perfectly with our …

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• Are there any reseller hosting guides?

  When you've signed up with 20i you get access to a range of guides and data sheets including …

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• How do I suspend or disable a hosting package?

  As a Reseller you can enable and disable individual hosting packages. This can be useful to limit access to services …

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• How do I activate my free SSL?

  Every 20i hosting package comes with a free wildcard SSL certificate, enabling you to use the more secure 'HTTPS' protocol …

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• How do I add a domain mapping or alias?

  From My20i, head to Manage Hosting > Select Package > Domains. This area allows you to configure all …

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• What does “Platform Transfer Failed” mean?

  This most common reason a platform transfer failures is when moving to our WordPress hosting platform and the …

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• How do I add a domain reference?

  A domain not yet registered with 20i or registered elsewhere is often referred-to as a 'domain reference'. Whenever you …

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• What is the difference between your Linux, WordPress and Windows platforms?

  At 20i we maintain 3 different 'platforms' based on operating systems and software. The best platform for your site will …

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• How does my customer log in to the StackCP control panel?

  If you're a 20i Reseller, you can give your customers access to their hosting packages using the white label …

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• What can the Migration Centre move?

  As a 20i Reseller you will gain exclusive access to our custom-built Migration Centre. The Migration Centre helps ease …

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