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Support Database

Can I view my FTP, email address or database passwords?

We encrypt all FTP, email and database passwords so they are not visible as plain text inside your control panel.

The exception is the very first FTP account: this password is visible on the right hand side when you manage your hosting. If you're a hosting reseller, this also allows your Customer access to StackCP. You're able to change all passwords and changes are usually processed immediately.

Please note: the majority of database passwords will be saved in the configuration or connection strings for your website. For example, for WordPress, the database password is visible inside the wp-config.php file.