Find the answers you need

Support Database

Temporary URLs: what are they and what are they used for?

When you create a hosting package you're given a temporary URL, as below. 

Temporary URL

There are a few reasons why you may want to use the temporary URL.

Viewing a hosting package when you have used a domain reference

At 20i you can create a hosting package using a domain reference. This means that the hosting package won’t be connecting to a live domain name via DNS, so to view the files you’ve uploaded to the site you can use the temporary URL. It will display the site as if it were live, except it will be on our temporary URL servers and the URL is something like http://example-co-uk.stackstaging.com.

Viewing a site that you’ve migrated, before you switch the DNS to 20i

When migrating a site to 20i, we recommend the following process:

  1. Migrate the site files, emails and databases to 20i
  2. Check the site works at 20i via the temporary URL
  3. Point the nameservers to 20i.

Step 2 is where the temporary URL comes in. After you’ve copied all the site data in 20i, you may want to check that it works. Selecting the temporary URL will show you what the site will look like before you’ve pointed the nameservers to 20i’s.

Showing your client their site before making it live on the actual domain name

You may want to show your client a site that you’ve developed for them, without it being accessible on the live domain name. You can give your clients the URL:

 http://example-co-uk.stackstaging.com

Alternatively, you create a redirect from the domain name to the temporary URL. We have a guide on how to switch between using the temporary URL and live one: https://www.20i.com/support/domain-names/temporary-test-site

Frequently Asked Questions

Is the temporary URL the same as a Staging Environment?

No, the temporary URL is not the same as a staging environment as it will always reflect what will be on the live site, so it’s not possible to perform work and then “push” changes to the live domain name.

Does the temporary URL support SSL?

The temporary URL does not support SSL, so if you have a hard-coded redirect that forces http:// -> https:// this will need to be removed. Similarly, when you are switching between the live domain and temporary URL, you need to make sure you add http and not https.

Can I customise the temporary URL to my own brand?

Yes, you can create your own customised temporary URL, we have a guide about how to do that here: https://www.20i.com/support/reseller-hosting/add-custom-temporary-url

Are there any alternatives to using the temporary URL?

Yes, you can modify your hosts files. Your machine's local hosts file allows you to override DNS for a particular domain or subdomain name. This is a great way to test the site ahead of changing real DNS: you're able to test the website at 20i while the rest of the internet continues to use DNS to point to the existing website. We have a full guide about this here: https://www.20i.com/support/web-hosting/modify-hosts-file

Does my website perform the same on the temporary URL servers?

No, temporary URL servers are reduced capacity as they're just for trialing a website on the platform before going live so they're not intended to benchmark performance.