Support Database

Category: WordPress Support

In this section

• What details should I use for a WordPress SMTP plugin?

  The best SMTP details to use when configuring an SMTP plugin within WordPress when you're using 20i WordPress Hosting …

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• Why could my WordPress migration fail?

  The following conditions should be met for the WordPress FTP migration tool to migrate a site. These conditions are …

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• How do I add and use WordPress contact forms?

  There are a range of different WordPress form plugins out there such as WP Forms, Contact Form 7 and Pirate …

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• How do I reset my WordPress User password?

  Update the password using WordPress Tools If you would like to reset your WordPress User password, then you …

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• What are 20i’s WordPress tools?

  We have a suite of WordPress Tools which make the management of WordPress sites much easier. Rather than having to …

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• How do I use 20i’s WordPress staging environment?

  Sites on our WordPress-optimised platform have access to a full staging environment. Staging allows you to make a clone …

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• How do I migrate a WordPress site automatically?

  You can migrate WordPress sites via FTP using our Migration Centre. This will copy-over the site files and database …

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• Which PHP functions are disabled on your WordPress platform?

  Our WordPress platform has been specifically designed to offer the best security, performance and reliability for WordPress. As a result, …

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• Why am I getting an Internal Server Error (error 500)?

  A white screen or Internal Server Error (error 500) usually means a script used by your website is throwing an exception …

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• How do I manage subdomains on the WordPress platform?

  Our WordPress platform is optimised just for WordPress. We've developed our own custom plugin - StackCache -  …

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• Do you support WordPress Network (Multisite)?

  Yes! All our platforms have full support for a WordPress Network (formerly Multisite). You just need to follow the  …

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• Can I move my site to the WordPress platform?

  You can move between all our Linux, WordPress and Windows Platforms using the Platform Transfer icon inside My20i. …

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• I installed WordPress on the temporary URL, how can I change it to my domain name?

  Using the 20i WordPress Tools If you've utilised 20i's temporary URL and would like update it to your …

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• What is WordPress?

  Overview of WordPress WordPress is a free and open source content management system (CMS) based on …

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