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How do I reset my WordPress User password?

Update the password using WordPress Tools

If you would like to reset your WordPress User password, then you can use 20i's WordPress Tools. To reset your password: 

WordPress Users

  • Find the user you'd like to reset the password for and select Manage -> Change Password.
  • Enter the new password and select Change Password.

WordPress Users

You can then log in using your new password. 

Updating the password using phpMyAdmin

If you'd like to use the traditional method, or if your WordPress site is not on the 20i WordPress platform then you can update WordPress user passwords directly from the database using phpMyAdmin: 

  • Head to Manage Hosting -> [select package] -> phpMyAdmin.
  • Select Log In for the databse where the core WordPress installation is located.
  • Select to expand the database tables on the left had side and locate the wp_users table.
  • Locate the row with the user you wish to update the password for and select Edit.
  • Locate the row with Column ID user_pass, select MD5 in the function dropdown and enter your new password in the Value field. 
  • Select Go and your password will now have updated.