Welcome to 20i Support
Web Hosting Knowledge Base
Category: Migrations and Transfers
In this section
Why does my migration fail?
Our Migration Center is designed to make migrations as simple as possible, automating the process so that you can bring …
How to migrate Gmail accounts to 20i
Go to your Google Account. Select Security and ensure that 2FA is enabled Under Signing in to …
How do I migrate from an Unmanaged VPS to Managed Hosting on a VPS?
With any Managed Hosting package you'll get full access to the Migration Center. It gives you a few …
Can I import contacts to webmail?
Yes, you can import a contact list from a previous mail client into 20i webmail. To do so: Log …
Does the email migration delete any emails?
No, the migration won't remove any emails from the mail server where emails are being migrated from, or any …
Will the email migration tool cause downtime to emails?
No, the email migration won't cause any downtime to emails. It doesn't affect DNS or the ability to …
How long does an email migration take?
An email migration will usually take about 30 minutes to complete. However, this can vary depending on the size of the …
How do I migrate from Heart Internet?
Migrating from Heart Internet to 20i's scalable platform is quick and easy using our Migration Center. Log …
How do I migrate from cPanel and WHM?
Migrating from a cPanel / WHM host to 20i's scalable platform is quick and easy using our Migration Center. …
Why could my WordPress migration fail?
The following conditions should be met for the WordPress FTP migration tool to migrate a site. These conditions are …
How do I migrate a WordPress site automatically?
You can migrate WordPress sites via FTP using our Migration Center. This will copy-over the site files and …
How do I add custom DNS before I use 20i’s nameservers?
As standard, any new package that is created or migrated into 20i gets given our default DNS. This will …
How to use the email migration tool
To migrate your emails and mailboxes to 20i, you can use our in-house Email Migrations tool. This will …
Can 20i Support migrate my emails if I use WordPress FTP migration?
To migrate your emails and mailboxes to 20i email hosting, you can use our in-house Email Migrations tool. …
How do I transfer a domain or website to another 20i customer?
As a 20i reseller, you can transfer hosting packages and domain names to different 20i customers through our My20i …
What does each Migration Status mean?
When you first start a website migration to 20i, you'll see it enters the system with a …
Why is my POP3 mailbox re-downloading messages after migration?
While we do everything we can to help prevent this behavior, occasionally mailboxes that have been configured using POP3 and …
How do I move my site to the WordPress platform?
You can move between all our Linux, WordPress and Windows Platforms using the Platform Transfer icon inside My20i. …
How do I migrate a website manually?
20i provide an automatic 'one click' Migration Center that supports migrations from the largest hosts and most popular control …
Which platform will my website be migrated-to?
All 20i customers on our WordPress, Web, Reseller or Managed Hosting have access to our Migration Center. It intelligently …
How long does it take to migrate a website using the 20i Migration Center?
It depends! The length of time it takes to move a website and its associated mailboxes depends on the amount …
How do I use the 20i Migration Center?
Log in to My20i Select Start a Migration. Choose your provider from the list and click Next. Enter …
What is the 20i Migration Center? An overview.
The 20i Migration Center automates migrations from most hosts, allowing you to move your websites and email in just a …
What can the Migration Center move?
As a 20i Reseller you will gain access to our custom-built Migration Center. The Migration Center helps ease …
How do I get support from 20i?
20i have a friendly support team based at our Nottinghamshire HQ: They can help you with any technical issues you …