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Web Hosting Knowledge Base

What does each Migration Status mean?

When you first start a website migration to 20i, you'll see it enters the system with a default status of 'queued'. We've laid out the 3 key states of a migration to 20i below:

Migration Queued

Your site migration is now in a queue to be picked up by our automated system. To help stay within any rate limits and avoid high load averages on the servers we are migrating from, we only carry out a limited number of website migrations from any single host at once. The average queue time is as little as 5 minutes but during busy periods, migrations can experience extended queue times. There's nothing further you need to do at this stage, and the interface will update as soon as the migration begins.  

Migration In Progress

Your migration is now in progress. We start by collecting a backup of your website from the previous host. Once that's done, we extract and import the backup into the 20i platform. The time taken at this stage can vary hugely based on the amount of data there is to transfer. It's dependent on factors such as the size of your website, the number of files, the number of email accounts and the size of the mailboxes. The average website takes around 1 hour to import. During this time, a more detailed status of the migration will be displayed in the interface.

You’ll receive an email informing you when the migration is complete by default; this can be deactivated in the Migrations Overview.

Migration Completed

At this point, the system has successfully imported your website's data to 20i and you can manage the package via “Manage Hosting”. To test the site, we provide a temporary URL that will be visible down the right hand side of the control panel, or for a more complete test you can Modify your hosts file.  This allows you to override the domain name at your PC, so you can visit your domain at 20i while the rest of the internet still reaches the current website.

Once tested, you can change the nameservers of the domain and (optionally) Transfer the Domain in.