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Web Hosting Knowledge Base

How long does a platform transfer take?

A platform transfer to any different 20i platform usually takes about 30 minutes. This will vary, dependent on the size of the site being transferred. Larger sites may take a little longer.

A platform transfer shouldn't take hours, so if you've been waiting longer than 30 minutes feel free to let us know. 

The status of the transfer will update as it progresses from Queued -> Platform Transfer In Progress -> Complete.