As a 20i reseller, there are two types of welcome emails that can be sent to your customer:
Firstly, you’ll need to create the templates that will be used. To do this:
This process can be used for any kind of email, such as newsletters.
You can send a welcome email when you create a hosting package.
When you select Add Hosting from the Manage Hosting section, you can assign a StackCP user to the hosting package. Doing so will then send the email address associated with that StackCP user the welcome email for the hosting package type that’s been chosen.
To resend a welcome email, simply locate the hosting package from Manage Hosting, then select Options > Resend Welcome Email. You can then choose the StackCP user to send the welcome email to.