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What’s the difference between using and imap/

When selecting what credentials to use within your mail client, you have a choice between using either: or imap/

There is no difference between using either of those options.

Primarily, we allow you to use so that you don’t have to give your customers any instances of ‘stack’, creating a more customised experience.

If you use mail.yourdomain it is likely you'll get a “mail certificate name mismatch” / “cannot verify server identity” error, this is explained in the guide here