Offer your customers unlimited website hosting on an autoscaling, 100% SSD cloud hosting platform.
Built and optimised by our in-house experts, the 20i WordPress hosting platform is 100% SSD and benefits from unique speed boosting features you won’t find anywhere else.
Premium web hosting developed by industry pioneers with completely resilient & scalable architecture for professional websites.
Take control with a virtual private server. Based on premium hardware, a 20i VPS is a powerful solution that’s simple to deploy.
Domain prices have risen sharply in the UK, but 20i is here to offer cheaper prices and better service.
Migrating from Heart Internet to 20i's scalable platform is quick and easy using our Migration Centre.
Heart Internet has prevented their Resellers from changing passwords to all mailboxes through the Reseller Control Centre. This means that the Migration Centre is now unable to fetch mailboxes and their respective passwords. We've updated the Email Migration tool to make the migration as easy as possible. To enter the mailbox passwords to migrate the mailbox data across head to:
Manage Hosting -> Manage -> Email Migration
The mailboxes will be queued, and just require the password to start the migration.
By default, DNS records will be configured so that they point all services to 20i's services, such as mail and FTP. For example, if you are using Office365 or Gmail you'll want to remove our standard MX records and ensure the Office365/Gmail DNS records have been added before you continue, to avoid any interruption to your mail service.
After migrating your websites, databases, and email, the final step is to update your domain names. You can either transfer your domain name to 20i or leave it with its current registrar and simply point the name servers to your 20i hosting.
If you’re intending to use our free SSL certificates, the domain name(s) will need to be transferred to 20i as a security measure required by the certificate-issuing authority.
To transfer your own or your customers’ domain names to 20i, head to Transfer a Domain from the Migration Centre section of your 20i control panel. Enter the domain name(s) you want to transfer, confirm them, and then check out.
You can see the progress of your domain transfers from Migration Centre > Pending Domain Transfers. Please note that DNS propagation typically takes an hour but can take anywhere up to 24 hours as a global update is rolled out, so it may be a while before your domain resolves after the nameservers have been updated.
If you’d prefer to update your nameservers with your current domain registrar (meaning you have your non-20i domain pointing to your 20i hosting) instead of transferring your domain to 20i, you will need to log in to your domain registrar’s control panel and update the nameservers to the following:
• ns1.stackdns.com • ns2.stackdns.com • ns3.stackdns.com • ns4.stackdns.com
If your registrar doesn’t support 4 nameservers, simply add as many as it will support. It can take up to 48 hours for nameserver changes to propagate across the web, but in the vast majority of cases, it will be completed much faster.
Congratulations, you’ve successfully migrated to 20i!
Important: You can never have too many backups! Before you delete any data with your old hosting company, please back it up on a separate physical device and/or have a copy in cloud storage. You can also download your data at any time via My20i, or purchase our Timeline Backups service for automatic daily backups.