For the third-year running, 20i has been named the Best Web Host by the prestigious PC Pro Awards.
Voted for by customers and industry professionals, 20i achieved a market-leading overall satisfaction score of 98% from over 5,000 votes, outperforming all other mainstream providers across every core category: support, reliability, value, speed, and overall satisfaction.
| Web Host | Overall Satisfaction |
| 20i | 98% |
| Zen | 93% |
| Fasthosts | 84% |
| Ionos | 83% |
| GoDaddy | 79% |
| WordPress | 77% |
| Wix | 77% |
| 123 Reg | 73% |
Here is a breakdown of the scores across the different criteria in the best web hosts award.
Best Web Host For Customer Support
20i has been voted the best web host for customer support, due to 24/7 in house expert support, and ultra responsive ticket and live chat response times.
With a 99% satisfaction score, this outclasses competitors such as Fasthosts on 83% satisfaction, Ionos on 78%, and Wix on 67%.
| Web Host | Satisfaction |
| 20i | 99% |
| Zen | 93% |
| Fasthosts | 83% |
| Ionos | 78% |
| GoDaddy | 77% |
| 123 Reg | 72% |
| WordPress | 71% |
| Wix | 67% |
Best Web Host for Reliability
| Web Host | Reliability Score |
| 20i | 98% |
| Zen | 93% |
| Fasthosts | 89% |
| Ionos | 86% |
| GoDaddy | 83% |
| Wix | 83% |
| WordPress | 81% |
| 123 Reg | 76% |
Best Web Host for Value For Money
20i leads the class in value for money, with 97% of customers believing they receive premium performance and features at a highly competitive price point.
The 20i platform includes CDN, SSL, security tools, free mailboxes and more as standard, features that many rivals only offer as paid extras. This translated into a higher perceived return on investment than Fasthosts (78%), Ionos (79%) or GoDaddy (67%).
| Web Host | Value For Money |
| 20i | 97% |
| Zen | 90% |
| Ionos | 79% |
| Fasthosts | 78% |
| WordPress | 72% |
| 123 Reg | 71% |
| Wix | 67% |
| GoDaddy | 67% |
Best Web Host for Speed
20i has been named the best web host for speed, with a 97% satisfaction score placing the platform above mainstream brands such as GoDaddy on 79% and 123 Reg on 74%.
The results underline a reputation for fast loading sites, with the autoscaling cloud platform and CDN delivering a noticeably snappy experience for users when compared with single server style environments that many mass market rivals still rely on.
| Web Host | Speed Score |
| 20i | 97% |
| Zen | 91% |
| Fasthosts | 82% |
| Ionos | 82% |
| Wix | 81% |
| WordPress | 80% |
| GoDaddy | 79% |
| 123 Reg | 74% |
Most Recommended Web Host
Overall, 20i is the most recommended web host in the 2025 PC Pro Awards, with 99% of respondents saying that they would recommend 20i, a score that no other host achieved.
This result confirms that high scores in support, reliability, value and speed are translating into real advocacy, cementing 20i’s position as the overall best web host this year.
We’re incredibly proud and truly grateful to everyone who took the time to vote for us and look forward to delivering another year of exceptional hosting.