A web hosting platform like no other

Built by hosting experts for optimal website performance

Unique cloud technology unavailable anywhere else

Never standing still; always innovating

20i Platform
20i Platform

What makes our platform so unique?

Autoscaling servers

Never run out of resources

We created a new kind of autoscaling, so your site gets the power it needs – however busy it gets.

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Global CDN

A fast, reliable website, globally

Our free 20i Content Delivery Network caches your content at data centres around the world.

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Optimised PHP

Rapid server response times

Our custom code makes every website load faster. We aren’t subject to the limits imposed by old-school hosting.

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Load balancing

Your site is always online

Our reputation for rock-solid server uptime is built on our innovative load balancing features.

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Three platforms

Fast websites, whatever platform

Each sub-platform – WordPress, Linux and Windows – is optimised for stellar performance.

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Google DNS

Your site is always accessible

We use the best technology available from Google to translate domain names through the Domain Name System (DNS).

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Our free CDN – for a faster site, anywhere in the world

The 20i Content Delivery Network will cache your website at different locations around the world, so that it loads faster wherever your users are. It’s free, and there are no bandwidth limits – so we recommend using it all the time.

Map of the world
Pin locating Australia
Pin locating Brazil
Pin locating India
Pin locating Japan
Pin locating Hong Kong
Pin locating Netherlands
Pin locating Germany
Pin locating Russia
Pin locating Singapore
Pin locating Singapore
Pin locating South Africa
Pin locating United Kingdom
Pin locating France
Pin locating Spain
Pin locating USA
Pin locating USA
Pin locating USA
Pin locating USA
Pin locating USA
Pin locating USA
Pin locating USA





Madrid NEW




North America




Los Angeles


New York


Asia & Oceania

Hong Kong







South America

Sāo Paulo

We also have origin data centres in the UK and the USA.

Compress code and images, automatically

We created the Website Acceleration Suite as a way to get all sites to load faster. This is better for your users, and good for SEO: we know how much importance Google attaches to web page loading speed.

So our Suite optimises the things you might get warned-about in page speed scoring. Images are resized and compressed, and HTML, CSS and JavaScript is minified. That’s not all: there are over 40 performance-boosting features that you can use to fine-tune your website.

We also made a safe ‘one-click’ option for those who don’t have the time or inclination to get too technical. Toggle it on, and you’ll see immediate, dramatic improvements.

Website optimisation
Fast CDN

More power than cPanel

By not being restricted by cPanel, we can offer more features and better performance.

Number of accountsUnlimitedRestricted by the server’s hardware
Disk spaceUnlimitedRestricted by the server’s hardware
BandwidthUnlimitedRestricted by the server’s hardware
Autoscaling cloud platform
Redundant web servers
Built-in replication & failover
Global CDN
Website Acceleration Suite
Anti-DDoS protection
Built-in Web Application Firewall
Isolated web, MySQL, FTP, control panel and storage
E-mail kept securely away from website storage
Windows Server
WordPress optimised
WordPress staging
Google DNS
Integrated HostShop
WHMCS modules
Single login to manage hosting in the UK and USA
Pre-populated white label support database
My 20i
Number of AccountsUnlimitedResticted by server's hardware
Disk SpaceUnlimitedResticted by server's hardware
BandwidthUnlimitedResticted by server's hardware
Autoscaling Cloud Platform
Redundant Web Servers
Built-in Replication & Failover
Global CDN
Single login to manage hosting in the UK and USA
Website Acceleration Suite
Anti-DDOS Protection
Built-in Web Application Firewall
Isolated Web, MySQL, FTP, Control Panel and Storage
E-mail kept securely away from website storage
Windows Server
WordPress Optimised
WordPress Staging
Google DNS
Integrated HostShop
WHMCS modules
Single login to manage hosting in the UK and USA
Pre-populated white label support database

What makes our platform so outstanding?

We developed a multi-server platform that no other web host can compete with.

Redundant Internet Connections
CDN PoPs on 6 continents
Global CDN Network
Anti-DDoS Protection
Edge Cache SSD
Worldwide Resilient Network
Redundant Load Balancers
Redundant Load Balancers
MySQL Servers
Web Servers
FTP Servers
Mail Servers
Redundant SSD Website Storage
Redundant SSD Email Storage
Offsite Backups
Offsite Backups

What they say about our platform


Read more reviews from happy customers


Autoscaling: access to as many servers as your site needs

All our web hosting services use 20i’s proprietary autoscaling technology. No other company has access to this.

Autoscaling literally means that our resources scale automatically. Bandwidth, memory and processing power is scaled up or down instantly – depending on demand. This is what makes them true ‘elastic cloud’. If there’s a surge in traffic, your website will continue to offer the same fast experience for every user.

This is because a site isn’t hosted on one or two servers. Instead, it can access the whole platform’s resources: multiple servers. It’s what makes the 20i platform special.

If there’s a spike in demand and your shared hosting ‘neighbours’ become busy, it doesn’t affect your site speed. Busy sites are isolated from others.

This doesn’t happen at other hosting providers, as websites controlled by cPanel are restricted to single servers. With other hosts, if you share a server with a busy site, it will affect your site too.

Autoscaling servers
Autoscaling diagram

In this example the site traffic increased 20% so the platform automatically scaled up to reallocate more servers.

PHP logo

We optimise PHP in a unique way

To remain the provider of the fastest shared hosting, it’s important that we use the latest technologies. So we investigate all the speed-boosting technologies available to other web hosting companies.

The problem with these ‘off the shelf’ products is that they don’t scale very well. They’re designed for small companies that use older, single-server technologies. To work with our autoscaling, we found that the better option was to write our own web hosting code.

Our developers have customised PHP-FPM and OPcache to ensure that your website gets the resources it needs, even if it’s really busy. Our code boosts performance for every website running PHP 5.6 or above. For more recent versions of PHP, the speed improvements are even more pronounced. As we’re not constrained by CloudLinux, we don’t have to impose limits on cores, memory, bandwidth and processes.

Your site stays fast, however busy it gets.

Load balancing that does more

Load balancing is about sharing traffic across servers. Other web hosts use load balancing – but not the kind we’ve developed. Their load balancing mitigates failover: if a server goes down, your site will be moved to another, so it stays online.

It’s a kind of disaster recovery. That’s expected: we offer that kind of server redundancy as well, even though we use some of the best hardware in the industry – thanks to our long-term partners at Dell – and a robust 10 Gb network.

But 20i load balancing is of a different calibre.

Our global load balancing makes use of monitors that will respond to traffic load and balance it across multiple servers when needed. Many other providers don’t offer this. The consequence for you is this: with 20i, your site stays online, and remains fast, whatever load the servers are under.

Load balancing
Google based DNS

Google-based DNS

The Domain Name System (DNS) translates domain names – and email addresses – into IP addresses. So when you visit a URL, your browser knows the address of the server to download the page from. It’s an essential part of the internet – so it needs to be fast.

Google knows all about fast internet response times – as you’d expect! Their global fibre network leads the industry. It provides a quick and stable response regardless of traffic. So we built our DNS platform on the same infrastructure as Google.

All domains hosted with us benefit from Google DNS. 20i Resellers can take advantage of our white-label Virtual Name Servers and offer this rock solid, cutting edge DNS solution under their own brand.

Not only powerful, but versatile too

You’re given the choice of what operating system or content management system you want to use: Linux, Windows or WordPress. If you want to use all three in one account, you’ll need our Reseller Hosting plan.

Linux Platform

Our Linux platform is great for most types of websites. It’s the most versatile choice. Built for speed and security by our in-house experts, we’ve fine-tuned Apache for even better performance. It also offers over 80 one-click installs of popular open source apps, including Drupal, Joomla! & Magento.

Linux web hosting

WordPress Platform

Managed WordPress hosting, performance-tuned to make sites load up to 48 times faster. Features include: WordPress staging, automatic updates, plugin/theme monitoring, brute force login protection, timeline backups, code optimisation and our own exclusive StackCache speed plugin.

WordPress hosting

Windows Platform

Our robust Windows web hosting is backed by a speed-boosting IIS cluster. This cluster provides redundancy: there’s no single point of failure. Our Windows platform is optimised to be fast and secure. It's the perfect choice for sites that use ASP, ASP.NET, MS Access, or MS SQL.

Reseller hosting

The host with the most

As we develop our own hosting products, we can give you better value. All web hosting includes:

100% SSD storage

Many hosting companies don’t invest in SSD storage, or if they do, they use the cheapest available hardware. It’s so they can keep ‘sticker-prices’ as low as possible. That’s not the case with us: we use Samsung Enterprise SSDs in our storage arrays.

Dual 12-core processors

Each Dell web server has two Intel Xeon Scalable 12-core processors with hyper-threading. This gives 48 logical cores per machine. These have access to plenty of fast memory: 64 GB 3200 MHz DDR4 RAM. Any of our web servers can serve any website we host at any time.

Data security and offsite backups

We bake-in security to every layer of our web hosting. Our storage is resilient to the level that – in a worst-case scenario – whole storage servers and disks can fail with no downtime. We take daily backups off-site for extra protection. But that’s not all – read more about our secure hosting.

Physical security

All websites and VPS are hosted in secure, state-of-the-art data centres based in the UK or USA. They’re manned 24/7 and include high-level physical security measures. These cover everything from backup power generators to advanced fire protection.

IPv6 and HTTP/2

Our hosting platform is built for the future. We support IPv6, which is the new standard for IP addresses. Our servers use HTTP/2 – a major revision of the HTTP network protocol – as standard. HTTP/2 means that browsers can request and receive more data than before. It results in faster loading websites and happier users.

Knowledgeable UK support

All our technical support staff are based at our Nottinghamshire, UK HQ. They have ample industry experience, having worked with our directors for many years. If you have a really thorny issue, they have direct access to our developers in the same building. They’re available 24/7 through instant live chat and our email ticketing system.

Forever evolving

It’s our responsibility to keep you on the most technically-advanced web hosting platform. We’re committed to improving our services and adding new features. It’s something we work on every day.

Frequently asked questions about our platform

What’s the difference between autoscaling and load balancing?

They both have the same effect: your website loads faster. However, they work in different ways. Autoscaling ensures that when your website gets busy, it has access to as much resource as it needs, so it doesn’t slow down. A single site can take advantage of a whole server or many servers.

Load balancing stops other busy websites on our shared platform having an effect on yours. It balances the traffic load between multiple servers. It also works as a safety measure: if in the unlikely event of a server failure, it can ensure that your site stays online.

Your website will be hosted in one of our data centres in the Midlands, UK. Public content from the site will be stored in servers around the world by our free CDN.

Your email is hosted on separate servers to the website, so that any problems or unexpected load from email doesn’t affect the performance of your site.

Yes, we include 1 Tbps+ anti-DDoS measures to protect your website from attacks. This is free of charge with all hosting. For more security features, see our Secure Hosting page.

Yes, all accounts are covered by two-factor authentication (2FA). If you’re a 20i Reseller, your customers will be covered by 2FA too.

We have independent evidence from Loadimpact.com that our WordPress platform is up to 48 times faster than other UK web hosts. For our other sub-platforms, we’d encourage you to sign up and give us a test - we’ll give you your money back if you’re not satisfied.

Any platform questions?

Chat to a friendly web hosting expert.