Unique cloud technology

A web hosting platform like no other

Our reputation for having the best web hosting wasn’t earned just by investing in state-of-the-art hardware. We earn it through what we do with that hardware. We have an innovative technology platform that continues to develop and improve, thanks to our talented hosting team.

Advanced technology that keeps your site online

Ditch the downtime

What is Autoscaling?

All our web hosting services use 20i’s proprietary autoscaling technology, created by our team of experts. No other company has access to this.

Autoscaling literally means that our resources scale automatically. Bandwidth, memory and processing power is scaled up or down instantly – depending on demand. This is what makes them ‘true elastic cloud’. If there’s a surge in traffic, your website will continue to offer the same fast experience for every user.

This is because a site isn’t hosted on one or two servers. Instead, it can access the whole platform’s resources: multiple servers. And we always keep dedicated resources in reserve to cope with traffic.

Also, it means that if there’s a spike in demand and your shared hosting ‘neighbours’ become busy, it doesn’t affect your site speed. Busy sites are isolated from others on their own servers. This doesn’t happen at most other hosting providers, and even if a hosting company says they do something similar, no one does it better!


What is load balancing?

Load balancing is about sharing traffic across servers. Other web hosts may say they use load balancing – and indeed they do – but not the kind we’ve developed. Their load balancing mitigates failover: if a server goes down, your site will be moved to another, so it stays online.

It’s a kind of disaster recovery. That’s expected: we offer that kind of server redundancy as well, even though we use some of the best hardware in the industry – thanks to our long-term partners at Dell – and a robust 10 Gb network.

But 20i load balancing is of a different calibre.

Our global load balancing makes use of monitors that will respond to traffic load and balance it across multiple servers when needed. Many other providers don’t offer this. The consequence for you is this: with 20i, your site stays online, and remains fast, whatever load the servers are under.

Load Balancing
Speed Optimisations


Creative Use of PHP

To remain the provider of the fastest shared hosting, it’s important that we use the latest technologies. So we have investigated all the speed-boosting technologies commonly available to other web hosting companies.

The problem with these ‘off the shelf’ products is that they don’t scale very well. They’re designed for small companies that use older technologies. Those that only offer the resources of a single server to busy websites. To work with our autoscaling, we found that the better option was to write our own web hosting software.

Our developers have customised PHP-FPM and OPcache to ensure that your website gets the resources it needs, even if it’s really busy. Our proprietary code boosts performance for every website running PHP 5.6 or above. For more recent versions of PHP, the speed improvements are even more pronounced. As we’re not constrained by CloudLinux, we don’t have to impose limits on cores, memory, bandwidth and processes.

Your site stays fast, however busy it gets.


Global CDN

The 20i Content Delivery Network will cache your website at different locations around the world, so that it loads faster wherever your users are. There are no bandwidth limits so we recommend using it all the time.

Also included is a comprehensive Website Acceleration Suite. This will help speed up the loading of your site by compressing images and code. You’re given complete control over 40+ performance-boosting features, so you can fine-tune your site as much as you’d like.

Of course, you may not have the time or inclination to fiddle with all these settings. We understand - so we’ve created a safe ‘one-click optimisation’, which you can toggle on or off. You’ll see immediate improvements in your pagespeed scores.

Free CDN
How the CDN works


Choose a Powerful Cloud Hosting Platform

All three of our premium UK web hosting platforms include our autoscaling and load balancing technologies. Your choice is between what operating system or content management system you want to use: Linux, Windows or WordPress. If you want to use all three, you’ll need our Reseller Hosting plan.
  • Linux Platform

    Linux Platform

    Choose any web hosting or Reseller Hosting plan

    Our Linux platform is great for most types of websites. It's the most versatile choice. Built for speed and security by our in-house experts, we’ve fine-tuned Apache for even better performance. It also offers over 70 one-click installs of popular open source apps, including Drupal, Joomla! & Magento.

  • WordPress Platform

    WordPress Platform

    Choose any WordPress or Reseller Hosting Plan

    Managed WordPress hosting, built by WordPress enthusiasts. Performance tuning makes sites load up to 48 times faster. Features include: WordPress staging, automatic updates, plugin/theme monitoring, brute force login protection, timeline backups, code optimisation and our own exclusive StackCache speed plugin.

  • Windows Platform

    Windows Platform

    Choose our unlimited Reseller Hosting Plan

    Our robust Windows web hosting platform is backed by a speed-boosting IIS cluster. This cluster provides redundancy: there’s no single point of failure. Our Windows platform is optimised to be fast and secure. It's the perfect choice for sites that use ASP, ASP.NET, MS Access, or MS SQL.


Other Platform Features

We don’t cut corners to get the advertised price down. Our Linux, Windows, and WordPress platforms include these extra features as standard.

  • Included
    100% SSD storage

    Many hosting companies don’t invest in SSD storage, or if they do, they use the cheapest available hardware. It’s so they can keep ‘sticker-prices’ as low as possible. That’s not the case with us: we use Samsung Enterprise SSDs in our storage arrays.

  • Included
    Dual 12-core processors

    Each Dell web server has two 2.2 GHz Intel Xeon (Cascade Lake) 12-core processors with hyper-threading. This gives 48 logical cores per machine. These have access to plenty of fast memory resource: 64 GB 3200 MHz DDR4 RAM. Any of our web servers can serve any website we host at any time.

  • Included
    Data security and offsite backups

    We bake-in security to every layer of our web hosting. Our storage is resilient to the level that – in a worst-case scenario – whole storage servers and disks can fail with no downtime. We take daily backups off-site for extra protection.

    But that’s not all – read more about our secure hosting.

  • Included
    Physical security

    All websites and VPS are hosted in secure, state-of-the-art data centres based in the Midlands, UK. They’re manned 24/7 and include high-level physical security measures. These cover everything from backup power generators to advanced fire protection.

  • Included
    IPv6 and HTTP/2

    Our platform is built for the future of the web. We support IPv6, which is the new standard for IP addresses. Our servers use HTTP/2 – a major revision the HTTP network protocol – as standard. HTTP/2 means that browsers can request and receive more data than before. It results in faster loading websites and happier users.

  • Included
    Knowledgeable UK support

    All our technical support staff are based at our Nottinghamshire, UK HQ. They have ample industry experience, having worked with our directors for many years. If you have a really thorny issue, they have direct access to our developers in the same building. They can be contacted through instant live chat and our email ticketing system.


Google-based DNS platform

The Domain Name System (DNS) translates domain names – and email addresses – into IP addresses. So when you visit a URL, your browser knows the address of the server to download the page from. It’s an essential part of the internet – so it needs to be fast.

Google knows all about fast internet response times – as you’d expect! Their global fibre network leads the industry. It provides a quick and stable response regardless of traffic. So we built our DNS platform on the same infrastructure as Google.

All domains hosted with us benefit from Google DNS. 20i Resellers can take advantage of our white-label Virtual Name Servers and offer this rock solid, cutting edge DNS solution under their own brand.

Reseller hosting
Google based DNS

Any platform questions?
Chat to a friendly web hosting expert: