Customer Testimonials

20i Customer Reviews

"Whether you’re just starting out or you’re a web hosting veteran, you’re guaranteed to have a fantastic experience thanks to quality custom-built platforms and incredible customer support."

– GEORGIE BARRAT – GADGET SHOW PRESENTER & TECH EXPERT

Georgie Barrat
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The UK’s Most Trusted Web HostThe UK’s Most Trusted Web Host
Platform
Speed
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Value
The best web host I have ever used!

What do you like best?

I’m a massive fan of 20i reseller hosting - I find the pricing fantastic for the level of service, really easy to use and fast, intuitive UI for web management. Everything is in one place, easy to access and manage all of my clients websites from my 20i control panel. Excellent support, fast servers and just all around a great experience.

What do you dislike?

I can’t think of anything I dislike about 20i, like mentioned above, they are the best web host I have ever used (I’ve used a lot). The one downside would be that 20i don’t use cPanel and having used this for years I was reluctant to sign up - but I’m so glad I did. I prefer the StackCP system to cPanel, which is getting pretty ugly!

What problems are you solving with the product? What benefits have you realized?

I can offer my clients fast and very reliable web hosting and have the ability to rebrand services should my clients need access to them. It is honestly a relief having all websites managed in one great looking platform, complete with automatic backups, great security and a system that is very easy to use, especially if coming from a cPanel background.

Daniel W. – September, 2019

Platform
Support
As a freelance website designer and developer 20i is the best by a long way.

With 20 years in the business and having used most if not all of large hosting companies as a freelance website designer and developer 20i is the best by a long way. I have over 100 websites hosted directly with me and have never regretted the day I decided to move to 20i over two years ago.

The platform is excellent and always improving, but the customer service and support is what sets this company apart. I also do like that 20i listen to their customers and are always making improvements.

Chris – October, 2019

Platform
Speed
Support
Value
Fastest and best.

Fantastic and speedy support, also the fastest and best for price in terms of resellers.

Not one other host I have come across offers anything similar. This really is the only unlimited reseller plan, which actually works and is fast, available. Hugely recommend these guys.

Daniel Hobbs – October, 2019

Speed
Support
Value
Have really helped my web design business grow.

I have been with 20i for just over a year now and have been super impressed with the speeds and prices they offer for their services. Support has always been super helpful and have really helped my web design business grow!

Would recommend to other professionals out there.

Callum F. – October, 2019

Platform
Speed
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My only regret is that I didn’t sign up earlier.

We’re one of the little guys with a small customer base which makes it all the more critical that things ‘just work’. We’ve only been with 20i.com for a few months but it’s where we now host our customer WordPress sites and some .Net sites.

We have been delighted with the platform and doubt anybody can come close to the performance / value proposition that 20i.com offers. My only regret is that I didn’t sign up earlier.

Neil M. – October, 2019

Migration
Platform
Support
UI
Amazing features for WP sites!

Best hosting package I have used. Intuitive and responsive. Some great tools as well for migrating and the support has been second to none with replies back within 20 minutes.

If you have a WP site I would definitely recommend moving over to 20i.

Tahir – October, 2019

Platform
UI
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20i - They know how to do hosting!

Forget what you know about being a reseller, forget what your used to with your current hosts, forget the limitations, the downtime, the non autonomous backend…

Only one thing to remember, transfer over to 20i. They are more professional, more cost effective, have a brilliant backend, offer you more for your money, speaking of money, you’ll pay a lot (LOT) less too.

So glad i made the change from heartinternet, these guys have it sussed. Brilliant, Superb, Fabulous.

Well done 20i.

Steve R. – September, 2019

Migration
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Speed
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Can’t speak of 20i highly enough! :)

Faced with moving 100+ of our clients away from our old hosts originally seemed like a daunting task, but the help we received with migrations was fantastic, and the support since has been consistently high.

Whether from our / customers’ point of view: the platform is very user-friendly, and has everything where you would expect it to be. We have been delighted with the product/service itself, in our case the speed and stability of websites and email accounts. (The reason we left our ironically-named former hosts)

As the other reviewers seem to agree: Our only regret was not moving to 20i earlier.

Arran P. – September, 2019

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20i is a fantastic platform.

I have been using 20i for well over a year now and have nothing but praise for them. The usability of the site is excellent with many options available.

The support service is second to none. Its fast, informative and they help you understand what needs to be done and cure any niggles in a timely fashion.

Steve H. – September, 2019

Platform
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Flawless service.

Flawless service, seamless support, phenomenal communication, and super-fast servers.

No waffle or nonsense. A perfect business.

James P. – September, 2019

Value
Meets my high expectations.

I’ve been looking for a company like 20i for years. I have been in the I.T. Business for 16 years, and honestly I went to the trouble and expense of hosting everything myself as Hosting providers did not meet my high expectations…. until now.

My IT company now hosts with 20i and I now host all my clients here too. Mary Poppins maybe practically perfect, but so far 20i is perfect! At last a company (barr my own) that meets my high expectations. <3

Mat M. – September, 2019

Platform
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Probably the best Website Host out there.

I’ve been using 20i on and off for a while now for domains, and finally chose to move my company over to them for website hosting. Firstly their customer service is second to none, rapid responses across the clock and exceptionally helpful.

Their custom created web panel is intuitive and easy to use, whilst containing features missing off key competitors such as SSH tools and backups.

To conclude, I think this is the last move for website hosting I will never need to make, and can’t wait to get more customers on board for my company so I can move to the reseller hosting.

Keep up the good work 20i!

Matthew M. – August, 2019

Migration
Platform
Support
Not had one interruption…brilliant service.

Moved from another provider due to frequent interruptions to service. Been with 20i for over a year now and not had one interruption..brilliant service.

The email migration for existing customers from the old provider was very easy and effective, had a few small issues occasionally with migration but was dealt with quickly and efficiently…very happy.

Vincent A. – August, 2019

Platform
Support
UI
Like an extension of our team.

Platform and control panel is excellent. Well designed and easy to use. Support is absolutely second to none. Responses often come within minutes and their team go out of their way to help resolve issues.

We’ll be using 20i for years to come if they keep this up!

Marc G. – August, 2019

Platform
Value
Heaven on Earth for developers.

Honestly, as I said to the tech via the chat, 20i.com is God’s given heaven on earth for developers. No messing around straight up one cost where I can manage all my customers under one umbrella.

Amazing! Keep up!

Marco R. – July, 2019

Support
UI
Value
Probably the Best Hosting I’ve Experienced in 20 years.

I’m moving multiple WordPress websites to 20i. The support is excellent, the control panel is super easy to use and it’s great value for money.

This is the best hosting I’ve found in 20 years of website design.

Andy W. – July, 2019

Support
UI
Happy reseller.

I moved all my client reseller hosting to 20i last year and I’m really happy I did. The interface is intuitive, there’s more white-label work I could do, but I’m happy for clients to know it’s 20i that’s supporting them. Whenever I have an issue the customer support is great, really efficient, friendly and human!

Sara – July, 2019

Platform
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So glad I made the move.

So glad I made the move to 20i. Easy to manage multiple hosting accounts and love the fact that I can configure accounts to suit different clients. Control panel fast to load.

Support is incredible - both in the quality and speed of the response - and is provided with patience and thoroughness.

Helen F. – July, 2019

Migration
Platform
Support
Absolutely no regrets.

I switched over to 20i around 6mths ago, migrating a few of my client’s sites over to test the VPS service. I have absolutely no regrets, the products and support from all departments be it accounts or technical has brilliant. and I will be migrating the rest of my clients over with the coming weeks and today I have ordered another VPS.

I have been involved in hosting on various levels for the last 20 years and so far I can say without a doubt they have been the best. I hope their growth does not change any of the above.

Great work!

Lee C. – June, 2019

Platform
Support
UI
Extremely user-friendly.

Why I chose 20i

As a relative beginner to website creation & migration I find 20i’s menu layout extremely user-friendly and the number of services they offer to create website hosting packages is impressive. Not only is the technical side of things well taken-care of, their white label agency/marketing tools (including templates) make billing and keeping in touch with clients easy and creates a professional look - PLUS their level of customer support is *outstanding*

Jillian J. – June, 2019

Platform
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Value
Top Guys with a fantastic product.

I have used a few different re-seller packages now and these guys are by far the best.

The platform is sturdy and all pricing is completely transparent and predictable.The prices given to resellers mean i can actually now be competitive and still make a profit!

They do the one thing every other host fails to do which is LISTEN! you see people giving feedback and they implement it, currently giving resellers more for their money.

Now onto the support and to be fair it’s rarely needed, but whenever i have used it responses are rapid and actually get things fixed straight away. And now it looks like they have a live chat support which makes up for them not having phone support.

I just hope these guys stick to their core values and don’t change if they get too big. They have such a great thing going on that i will definitely be a long time customer !

Jonathan K. – June, 2019

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If 20i did lager, Carling would be struggling…

I saw rave reviews of 20i ages ago. Frankly I was a bit afraid of giving a great review and then everything going south.

So here it is after two years with this company: I have been so impressed with the thought that has gone into every feature and every function. I cannot think of one single aspect of this service that is not above par. Being a web guy, I have been in the backends of ALL the major hosting company control panels and none of them are as fully featured or as well designed as this is.

Then the support. The support is 1st-rate super-fast and the staff are very courteous and professional. They always had the solutions that I needed very quickly.

Neil B. – June, 2019

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The best web hosting company I’ve come across.

20i are the best web hosting company I’ve come across and I’ve used quite a few in the last 20 years. Their hosting is really reliable, their control panel is clear and a joy to use and support is second to none.

I just hope they don’t get swallowed up by a competitor and go downhill as other hosting companies have because currently, they are excellent. In fact, they have been since I opened an account over two years ago.

Keep it up 20i!

Colin J. – June, 2019

Speed
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20i never fail to amaze me.

20i never fail to amaze me, their customer support is second to none. I’ve been with all of the big hosting companies in the past and the support 20i offer can not be matched. Responses usually within 5-10 minutes with knowledgeable staff.

The services are the same, never had a problem over the 2 years I’ve been with 20i, Reseller Hosting is faster than any other Reseller Hosting I’ve used before and their VPS’ are great too!

Would recommend 20i to anyone.

Jonathan B. – May, 2019

Migration
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Value
Great hosting company

I recently moved 90+ websites from my old host, whose service level had dropped and were no longer a reliable host, to 20i. It could have been a nightmare moving that many websites but with 20i’s migration service for both websites and emails it was quite easy!

The tech support, when needed, was fast and very helpful. The reseller interface is easy to use and the control panel for each customer also has a nice layout and is easy to use.

The price for domains is lower than elsewhere and free SSL is a definite bonus (rather than £49 at previous host). All in all a breath of fresh air! Would highly recommend.

TC – May, 2019

Migration
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UI
I migrated 20+ domains in an hour or so. Excellent.

20i reseller filled a big gap for me when I experienced poor service from another reseller provider which I had been with for many years. Free SSL is available, great control panel, and (important) support that is responsive and effective.

Migration of sites from the other provider was remarkably easy using the 20i migration tools - even pulled over all email accounts for a seamless IMAP experience. I would like to see a few more install scripts for other packages available, but its a minor detail. I am very happy I moved to 20i.

Jim L. – May, 2019

Migration
Platform
Speed
Significantly better.

I’ve used a competitor for years thinking they were great BUT then I came across 20i and found they were significantly better. I develop WordPress sites for clients and I love the facts that 20i have

1) a staging facility for me to develop in without risking the live site

2) an environment streamlined for WordPress

3) built in firewall and backups

4) a facility to transfer a WP site AND emails over to 20i

I’m in the process now of moving all my client sites over to 20i.

John H. – May, 2019

Platform
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Second to none.

The best hosting company I’ve used in 20 years of web work. Support and service second to none.

Todd B. – May, 2019

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Value
Just the best!

When your monthly reseller cost is fixed with unlimited accounts and you have some quite mighty WordPress sites that are loading in under a second thus giving you very high 90s on Google page speeds . . . . your life just feels that much better.

As for support . . . . .wow . . . . the level of support these guys provide is insane. They really know their stuff, they are not reading prompts, you get the vibe they live it and know it inside out.

They also think outside the box and are always happy to get involved or try a new approach to any missions you throw at them. Plus they are very patient with you if (like me) you like to throw silly questions at them.

Can’t fault them!

Brian C. – May, 2019

Support
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Value
THE best hosting company, hands down.

I do gratis web administration for a few small non-profits and acquaintances, and have moved half my client sites over to 20i.com over the past 16 months. Those sites had previously been hosted by 3 other companies over the years.

20i is far and away the best hosting company I’ve come across with respect to support, pricing, and ease of administration. Support is prompt, thorough, and gets ‘er done.

ReTired – April, 2019

UI
Spectacularly user-friendly 20i admin panel.

I needed to quickly update the password for one of my email accounts. Thanks to the spectacularly user-friendly 20i admin panel, it took seconds. This is something that’s been a pain with every other provider I’ve used. With 20i, it’s easy.

I have total control over my hosting / email and have never needed to use their knowledge-base. Everything (every single thing) is where I expect it to be. Clear user design, which saves time & eliminates frustration. No, I’m not being paid to say this. I just love it!

I just had one of those moments, where I thought “this is going to be a total pain in the rump”, yet with your control panel, it was effortless. I then realised this happens all the time with you guys. All the time. Makes me a happy camper.

Jim C. – April, 2019

Platform
Support
The new WordPress Tools are amazing.

I’ve had nothing but positive experiences with all of the contact I’ve had with 20i, their support is excellent and worthy of a special mention all on it’s own.

The platform is really fantastic, especially compared to their competitors, most of which I have tried at some point.

The new WordPress Tools are amazing and save a huge amount of time and effort, and I have complete control of my resources.

Jurgen D. – April, 2019

Speed
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Best host I’ve ever been with.

I’ve moved all my WordPress clients to 20i and it’s been the best move I’ve made.

Server is fast, support is outstanding and their new WordPress tools, including staging environments, have saved me a ton of time.

Highly recommended.

Paul – April, 2019

Speed
Support
Brilliant support and fast service!

Have been on a reseller package with 20i for two years now and I cannot fault them. Brilliant fast service and their customer support is second to none. I moved after having constant problems with my last provider after they merged with a bigger provider.

They are always helpful with any issues we have (which is very rare!). 100% recommend them.

Just please guys, do not sell out to the bigger companies - your personal service is why I am with you. 😊

Lesley Jane M. – April, 2019

Platform
Support
Reliable, excellent service every time

I’ve used 20i for around two years now and I’ve never come across a more helpful and professional service. I’ve used many hosts over the years but now I wouldn’t consider changing to another provider.

The service is very quick and on point every time, and I’ve never experienced a domain outage.

Sean V. – March, 2019

Migration
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Value
Best decision ever.

I had been with my previous reseller host since 2011 and it was time to change. I saw 20i being recommended and thought I’d try it as it’s only £1 for the first month.

Best decision ever. The interface is so simple to use, it’s easy to migrate your sites and best of all, the support is outstanding. I highly recommend 20i.

Heidi W. – March, 2019

Platform
Support
Quality and reliability.

I ran an Internet Consultancy business for over 12 years prior to retiring. During this time I developed numerous WordPress sites for clients, and used a variety of hosting services, including shared reseller through to a dedicated server.

I can honestly say that none of these came close to the quality and reliability of service I now enjoy. As for the support it is simply second to none, everything from a simple query to a more complex (for me) problem, has been dealt with quickly, efficiently, and above all very courteously.

Peter R. – March, 2019

Migration
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Support
I cannot recommend 20i enough.

Coming from Heart Internet, 20i are a breath of fresh air.

I cannot recommend 20i enough. If you are here considering looking for a new host, then I 100% recommend 20i. The support is amazing, very fast response times, friendly staff, very knowledgeable and will go above and beyond to help you out.

Migration was very simple and pain-free.

The tools provided to resellers are really helpful and expanding all the time. I just hope this level of support remains for the future so we can grow with 20i, I feel confident it will. They also listen to their customers which is a credit to them.

Andrew H. – March, 2019

Platform
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Superb service, can’t fault it.

Superb service. I’ve been a developer for 20 years and can’t fault them. Lightning fast true cloud infrastructure - one of my client’s pagespeed scores went up 18 points just by moving to 20i. Their proprietary StackCP control panel is a joy to use and lets me do everything I need to manage multiple client sites whilst also giving those clients access so they stay in control.

The attention to detail is just great, making my life so much easier. I’ve recommended them to colleagues and all are as impressed as I am. Support responses are fast, helpful and informed. Thanks 20i, keep up the excellent work!

John C. – February, 2019

Speed
Support
Value
I can highly recommend 20i.

I have been with 20i for some months now and I have not had any down time at all.

The tech support team are amazing they have even helped me fix a WordPress issue on my own website which had nothing to do with the hosting. The servers are extremely fast and the price is amazing also. I can highly recommend 20i.

Steve B. – February, 2019

Migration
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Value
Takes most of the work out of moving.

I haven’t been with 20i for long but I can assure you that their services and level of support is second to none. I would urge anyone interested to try their first month for £1 and I guarantee you’ll be impressed. Also their migration service from your old hosting company is brilliant and very simple. Takes most of the work out of moving.

Shane M. – February, 2019

Platform
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Reliability has been exceptional, support is outstanding and pricing is fantastic.

Keep doing what you’re doing, love the service. WORDPRESS TOOLS addition to the CP is awesome, VERY handy indeed to be able to disable/deactivate a plugin. Before I had to do it manually via FTP if I was locked out due to a security plugin failure.

Reliability has been exceptional, support is outstanding and pricing is fantastic. And every now and then we get new unexpected but very handy features or services. The whole system, control panel and ease of use is unparalleled in the hosting business that I’ve used in nearly 20 years.

Richard S. – February, 2019

Platform
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Value
I count on Team20i for the success of my company.

Highly Recommended

20i has a very professional team with outstanding support. They have always been behind my back. I count on Team20i for the success of my company. I’d recommend them to any one looking to build an web development company. Never go with the big names out in market, 20i beats them all, and 20i really works hard to give the resellers the best features possible.

Infinity Innovations – February, 2019

Platform
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Try them, you won’t look back.

I was honestly amazed at how good 20i have been, I’ve been working in IT for 20+ years so it’s not easy to surprise me but they did, from the ease of administration with their panel to the speed & helpfulness of their support team I’ve been truly blown away.

We we’re only going to migrate our wordpress site but were so impressed we’ve consolidated our e-mail from MS Office 365, our domains from go daddy & our hosting from a 3rd party provider with the result that we’ve saved a small fortune (& as a small business thats important) & the website is running much much faster.

I cannot recommend them highly enough.

Sophie – February, 2019

Migration
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Speed
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Value
My sites are loading faster.

So far so good. The migration from my old web hosts has gone without a hitch. Support when needed has been excellent and very quick to respond. My sites are loading faster and email is more reliable. They offer free SSL (which my previous web hosts did not). All in all my clients are very happy.

Rob C. – January, 2019

Migration
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Support
UI
Working with 20i is like a breath of fresh air.

Working with 20i - in terms of functionality, usability and level of technical support is like a dream compared to my previous reseller host Heart Internet. Any disgruntled Heart resellers reading this should not hesitate to set up with 20i - their migration tools make it very easy. This is a genuine review - I feel that people should know about how good this company is!

Keith P. – January, 2019

Migration
Support
UI
20i are THE BEST HOSTING COMPANY!

After being with Heart Internet for over 7 years (with their downtime becoming a huge problem on a monthly/weekly basis) - 20i was the answer to my woes.

After spending a month migrating all of my websites over to them, I can say that their migration tool is incredible, their support is second to none, and their CPanel is intuitive/easy to use.

If you’re looking for reliable hosting with an incredible level of customer support, DO NOT HESITATE! Only wish I’d done it sooner!

Jayd – January, 2019

Platform
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UI
The Ultimate Hosting Company for EVERYONE!

Simple to set up, easy to manage, excellent technical support who are knowledgable and go the extra mile. As a seasoned IT Professional, I have absolutely no hesitation in recommending 20i to everyone, whatever your level of experience or size of business. You will be well looked after and you will never need to migrate your services to another company ever again. I only wish I had found them sooner.

In a class of their own.

Kevin – December, 2018

Platform
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UI
If you are looking for great service look no further!

I came to 20i after a lengthy relationship with another hosting company. I have to say after nearly a year I have not one bad word to say. The platform is super, customer service is the BEST and we have the most amazing tools. 5 stars doesn’t seem enough!

Lorraine – December, 2018

Migration
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Value
A very interesting starting proposition for almost anyone.

The brainchild of the founders of WebFusion (now TSO Host), 123-reg and Heart Internet, 20i is a relatively new contender in the web hosting industry space. Yet with only two years under their belt, the company has come to offer a remarkably resilient range of products.

20i is based in the United Kingdom and with most, if not all their resources there. Although it has plans to expand elsewhere, those will be ambitions for a later date. Meanwhile, it is still able to offers customers unlimited resources on premium shared hosting plans. This covers storage, bandwidth, databases, email and almost everything else too.

(Full review of our standard WordPress hosting continued on Web Hosting Secret Revealed)

Timothy S. – November, 2018

Migration
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Speed
Support
UI
First class.

Really impressed with all aspects of 20i so far. Moved over reseller account from a previous provider and the migration process for about 20 sites was very straightforward.

So far have experienced zero downtime and have noticed a considerable improvement in load speeds on all sites. The customer support staff are fast and knowledgeable and the interface is very user friendly. No negatives at all.

Jonathan S. – November, 2018

Platform
Speed
Support
Value
Brilliant 20i Hosting technology and support.

We started looking for another supplier a few years ago when our then provider was unable to meet the technical demands of WordPress, with customers complaining of slow speeds on sites, and very limited support with WordPress issues and installations.

We found 20i, and before the £1 trial was even finished, we had made the decision to make them our preferred hosting partner.

This is now not just limited to the WordPress Platform, but we use them for DNS hosting, Email, Linux Hosting and their VPS Servers for small and large customers including a number of our global brand and high bandwidth customers.

The services are proving to be a cost effective alternative to our old provider.

As well as the technical capabilities of the platform, one of the best things with 20i is their support service.
They genuinely answer emails within minutes - not hours, and this extends outwith “normal” 9-5 times, allowing us to carry out more tricky activities knowing that if we come across an issue, we don’t have to rollback or wait until the morning.
This was never a possibility with our old provider.
They are honest, friendly and a great support team to work with, nothing is too much trouble and generally the first reply is the one to provide the solution or give us the answer we need.

Amazing product, amazing support team, only too happy to recommend.

Darren N. – November, 2018

Migration
Support
UI
Value
Brilliant. I have no hesitation in recommending 20i.

Brilliant. I have no hesitation in recommending 20i

I am busy migrating sites from Heart. The level of service at 20i is fantastic. The support team deal with my questions generally within 5 minutes.

The control panel is very well laid out and intuitive to use.

The best part is the migration tool. It is making moving sites so easy.

They are also generous with their mailbox sizes and offer free SSL which is a massive bonus for my clients.

Robert – November, 2018

Migration
Speed
Support
Fantastic.

The facility they have set up to migrate from my previous webhosts has made moving sites so easy. Support replies to queries usually within minutes. My websites are loading faster and the one click install for free SSL certificates is a dream come true. Well done, I can’t fault the service.

Rob C. – November, 2018

Platform
Speed
Support
UI
20i Fab in Every Way.

20i Fab in every way!

Fab!!!

(I didn’t review too early as I know how the system works).

Transitioned to 20i over the last year or so (initially testing) and have been totally impressed with the level of service, both customer support and server performance (Website Speed with SSDs).

I have also been impressed with the level of amenities supplied and all-round modern interface, it’s just so easy to do anything!

20i have re-invented cPanel to a new level.

As an original unsatisfied Heart Internet customer I have been pleasantly surprised with the service provided by 20i.

With the advantage of constantly monitoring both services (amongst others) side-by-side for a year or so I can honestly say that 20i wins hands down, 20i is the best internet hosting provider to date!

Heart Internet lost what it had going for it years ago and it seems the newcomers in-town (20i) for website hosting have safely secured their spot in the future with staff that actually know what they are talking about as opposed to people reading from a script whereby I had to explain to Heart Internet what the problem was and tell them the solution.

Thank you 20i

I will be here for the long haul, you have been amazing

#LongLive20i

Melissa P. – November, 2018

Migration
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The best reseller hosting for a busy web design firm.

I run a busy web design company, so having a reliable reseller hosting provider is essential. We have used Heart Internet for the last 4 years, but over the years their level of service has gotten worse and worse - so we decided to give 20i a try.

Everything is just so efficient and simple with 20i in comparison… Amazing load speeds and zero downtime, easy migration facility to move our 60+ websites and emails over to them, and always being on hand to answer any support questions I may have. I cannot recommend 20i highly enough!

Barney – November, 2018

Platform
Support
UI
More than great.

I started using 20i in January 2017, I did a trial with the reseller hosting for the fantastic £1 offer and found it was more than great. My main reason for transferring from Heart Internet was their servers had downtime which was more regular than their should be, and also they do not offer free SSL’s, and on top of that, you can not integrate your own free SSL!

Hats off to the team at 20i, the whole system is great, easy to use and the staff are easy to talk too and one thing I do like is that they are not robots when talking on either live chat or the support system. 5 stars for 20i 😊 - Thanks, Tom @ TRB Web

Tom B. – November, 2018

Platform
Support
UI
Most productive platform I’ve worked on yet.

20i has been the most productive platform I have worked on yet. Everything is where it is supposed to be, easy to find and easy to use. The support staff are a credit to their profession, being helpful and pleasant to work with no matter what the issue.

I waste no time at all when working on My20i, where on other platforms and panels I find myself spending excess time either looking for what I need, or struggling to get a helpful response from their support. You would have to be mad to use any other hosting platform. Thanks 20i, keep doing what you’re doing!

Jon R. – November, 2018

Migration
Support
UI
Great experience - young company with bags of experience.

I’ve had such a great experience migrating a VPS and 8 domains to these guys. Their platform performs well and their support is excellent - the teams know what they’re talking about, understand their platform very well and are not afraid to provide detailed explanations.

Their support desk is open 8am - midnight most days, but I’ve had replies at 1:30am and 7:30am!

They communicate very well during maintenance periods - I haven’t yet experienced any outages!

They may well be a new company but they’re not short of experience - the directors founded Webfusion, 123-reg and Heart, so they what they’re doing - and it shows in their technology, their admin portal (known as My20i) and their teams.

Andy H. – October, 2018

Migration
Support
UI
No problems. Only solutions!

I’ve started testing the waters with 20i after many years as a reseller with another established UK hosting provider and so far my experience has been pretty outstanding. The level of service has been far superior and with many extra bells and whistles included.

The control panel reseller interface remains familiar to me so there were no nasty surprises there and I’ve found it to be a lot less complicated and more intuitive than I’ve been used to.

Migrating an entire WordPress website & database was done in just a few clicks unlike the world of pain I anticipated. Like John Lennon once said: “There’s no problem… only solutions”.

James H. – October, 2018

Speed
The most innovative hosting provider.

Over the last 15 years with working with a number of different hosting companies, I must say 20i are the most innovative hosting provider I have ever worked with. Continued improvements to the products and services offered.

I have also had reports from my customers and projects we have worked on, especially our WordPress sites are running at ultra speed! 20i have been a great extension to our business.

Dean L. – October, 2018

Support
UI
They really have thought of everything.

I have only been with 20i (as a reseller) for a matter of weeks but I feel compelled to write a testimonial. It’s impossible to find fault with this company. Every time I think of a feature I might need, I’ve only got to look for it in my control panel and it’s there waiting to be clicked on.

They really have thought of everything. Customer support is also on another level, tickets are responded to at light speed. As far as I am concerned, they score a perfect 10 in every category.

Darren S. – October, 2018

Migration
Platform
Speed
Support
Outstanding.

We have finally completed the switch from Heart Internet, with the number of websites we look after this has taken a long time but the time & effort has been worth it!

20i is fantastic, everything HI used to be and more!

We have been with HI for over 7 years but the last few years its gone downhill massively and i was so pleased to find 20i - the service is much faster and significantly more reliable then HI

20i’s migration tool has been really handy in moving the sites over, we have had a few issues but 20i’s support has been outstanding and we cant recommend them enough.

Moving the last site over to 20i this week has been such a relief!

Alex – September, 2018

Platform
Support
UI
Great Hosting Company.

Provides everything a seller needs with a simple-to-use interface and excellent back-up.

Some clients want us to control things like email set-up, whereas others want full access to a control panel of their own. Either is easy to offer and set up for them.

No worries about a customer running out of hosting space either.

Great product, great service, great hosting company.

Bon A. – September, 2018

Speed
Support
UI
Fantastic Support, amazing company!

I have recently moved across to 20i from Planet Hippo and Heart Internet and I have to say across all support lines, phone, email or support ticket they are so helpful and 100 percent quicker than anyone else. The backend management system takes some getting used to but it’s really easy and intuitive to use. I would most definitely recommend to friends and family.

Christopher T. – September, 2018

If you’d like to give feedback on 20i, you can use the My20i feedback page or review us on our Trustpilot page.

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