Customer Testimonials

20i Customer Reviews

"Whether you’re just starting out or you’re a web hosting veteran, you’re guaranteed to have a fantastic experience thanks to quality custom-built platforms and incredible customer support."

- GEORGIE BARRAT - GADGET SHOW PRESENTER & TECH EXPERT

Gerogie Barrat
Platform
Support
UI
Value
The best service ever!

Having used a number of the ‘leading’ hosting providers over the years I can honestly say that, without a single doubt, 20i is by far the best!

The dashboard system is clean, simple, elegant and incredibly easy to use. Features available are superb and the value for money is the cherry on top!

I am much more a ‘designer’ than a developer, so venturing into the world of freelancer marketing (although a very strong Google & Social Professional) web development was a slight weak link. The support I have received has been unparalleled. It has enabled me to have the confidence to offer a very strong and overall portfolio of services.

The only thing I will be changing in the very near future… is an increase in services and spend with them! For me, this has become one of the strongest tools I have as a Freelancer.

Thank you to all the team and although you are busy I hope to meet some of you one day (I’m only in Chesterfield).

All the very best and thank you so much.

Chris M. - July, 2018

Platform
Support
Reliable and easy to manage.

20i’s platform is excellent. Reliable and easy to manage. What sets them apart is their five star customer support. We’re confident that they’ll respond promptly and assist us in resolving issues quickly and efficiently. Happy to recommend them based on 20+ years of dealing with hosting partners. 20i are the best.

Stuart - August, 2018

Support
The best hosting company I have had.

20i are the best hosting company I have had. The support is second to none and they always have a workable solution. I highly recommend them to anyone who wants a Reseller solution.

Theresa P. - July, 2018

Platform
Support
I am moving everything to 20i.

Ok this is easy! - 20i have very rapidly become my main hosting company. I have cloud accounts at several of the worlds biggest hosting companies and I manage over 100 websites. I am moving everything to 20i. The support is the best anywhere and they really know what they are doing. They are now part of my business!

They have set the pace in the industry again.

Dominic - July, 2018

Platform
Support
The service is more than 5 stars!

It’s been over a year that I’ve switched to 20i from another host. And I’ve not looked back since.

The service is more than 5 stars! I can not be any better satisfied. They have the best hosting backed by the best support in the industry.

I am in the reseller hosting for past 15+ years and highly recommend 20i for individuals and resellers alike.

All thumbs up to the 20i team.

Jude R. - July, 2018

Support
UI
Value
Best hosting company by far for the past 20 years.

Having been working with web hosting companies since 1999 and had lots of bad experiences. 20i is by far the best host we have ever used. Very responsive support, easy to use control panel, good prices. We are very happy but we are also nervous they may get bought out or get too big and then their service level will drop like all the other companies we have used. Fingers crossed we have a long and fruitful relationship with them.

Colin - July, 2018

Platform
Speed
Support
No nonsense and reliable hosting, with backup to match.

Just fantastic.

I have been developing websites for 11 years now and have used numerous servers, from shared platforms, and vps’s to dedicated servers. The support I have had from 20i is second to none in terms of both speed to reply, and willingness to solve all issues, often going above and beyond what I would expect. All my customers sites are running at top speed with zero downtime to date. I highly recommend 20i for anyone looking for no nonsense and reliable hosting, with backup to match.

Steve B. - July, 2018

Platform
Speed
Support
UI
Couldn’t praise more, really!

Consistently fantastic customer support, I don’t think I’ve had an issue that hasn’t been resolved quickly either via the normal ticket service or their exemplary live chat team. The back end is really easy to use and setting up hosting for websites couldn’t be easier and stress free.

We’ve had no technical or speed issues since moving to 20i and their StackCP Users is great for our clients who want to be more “hands on”. Couldn’t praise more really!

Aaron - June, 2018

Speed
Support
Outstanding.

Outstanding performance and the best customer support I’ve ever received on reseller.

Mark - June, 2018

Platform
Speed
Support
Value
100% perfect!

I’ve been in the web industry for over 10 years and have used a fair few hosting providers, with mixed results.

The moment I set up my own business I decided to move everything away from Heart Internet to 20i (Heart had been great for about 5 years then after a series of badly handled catastrophes and general declining service levels - enough was enough) - as a small business I don’t have time to worry about the hosting - I just need it to work so I can get on with dealing with my customers., and with 20i it does!

I’ve been using 20i for over a year now and not once have they let me down, support tickets are answered quickly and effectively, even to the point where they suggested changing packages to save money! My website down time has been minimal and the website speed is amazing compared to other hosts.

Reliability, easy of use and service are exactly what I want - I recommend them to everyone! Well done 20i - please never change smile

Alan F. - May, 2018

Support
The best customer service.

Absolutely the best customer service of any company I’ve ever used for hosting or anything else.

Dave M. - May, 2018

Platform
Speed
Support
UI
Value
20i have made a dream come true for me.

I have used many hosting companies over the years. They have all differed from support level, speed of servers, some very heavy load scripts mainly don’t load for WP with all hosting companies I have used. Scripts just load with 20i.

With 20i, the support has been awesome! Every ticket has been answered quickly with dedicated and knowledgeable support staff. The servers are fast. Scripts that didn’t run with other hosts now run without issue. The setup for a reseller is nothing like I’ve seen before. It has allowed me to setup my own hosting company!

I stumbled across 20i before I first registered as a reseller. Just wish I’d become a partner / client many years ago. The pricing structure made it a no-brainer to go for a reseller account right away as a web developer. I’ve paid more per month with other hosting companies than the annual fee 20i ask for!

20i make it possible to run my own hosting company. 20i make it possible for web design companies to profit from hosting services. 20i make it possible for small design companies to become far more profitable by massively reducing server running costs. 20i have made a dream come true for me.

Amazing company - amazing support - amazing reseller opportunities!

Mark M. - May, 2018

Migration
Support
Value
Migration tools provided by 20i have made it easy for me to break free.

I have just moved from Fasthosts, having been with them as a reseller for nearly 10 years. The service they offered just became very expensive with no value for money, and as a long term customer there were no benefits to my package.

I did look around for an alternative but wasn’t able to find a provider that would have made the transition seamless, plus one of my client’s website is a e-Commerce website with nearly 2000 products (how do I migrate the site without any risks).

The migration tools provided by 20i have made it easy for me to break free from Fasthosts. All sites got migrated successfully, including databases, emails and the off DNS changes here and there.

I am a happy customer, plus the possibilities as a reseller is endless. My initial experience with your support was also excellent. When I rang Fasthosts to close my account, they reduced my Reseller fees from £60 to £20, but I said no thanks I believe I have found a new provider.

Serge M. - May, 2018

Platform
Speed
Support
UI
These guys know their job.

This is now the third reseller host I have been with over the past 12 years and they are, as of today, by far the best. Super quick response time. Great servers and a nice straight forward interface.

You just get the impression they are keen to get it right. My last host although they had a big ‘heart’ got old and bloated. I don’t write a lot of reviews like this but 20i have helped me out on number of occasions.

Steven W. - May, 2018

Migration
Platform
Speed
UI
Migration process is an absolute breeze.

I’ve been developing websites for 15 years now, and would recommend 20i.com to ANY web design/development agency wanting to spend more time developing and less on server issues.

The migration process is an absolute BREEZE, customer support is outstanding and the UI intuitive and clutter-free. My sites now have lightning fast page load speeds too - bonus!

Sarah K. - April, 2018

Migration
Speed
Support
UI
Excellent Service Excellent Support.

Started on a trial and now been with 20i for three months. Excellent so far, fast servers, excellent fast support and nice features on the control panel Reseller Account.

Even had a free migration service from my previous host which made things simple.

Highly recommended.

Gary A. - April, 2018

Migration
Platform
Support
Value
Fantastic A++ product and service.

My experience with 20i has been fantastic and has also saved me money!

After numerous outages and email delivery issues with my previous reseller provider I decided to go out and find a new one to provide the stability and uptime that my clients expect and deserve. After doing some research I came across 20i and whilst they’re a relatively new contender, the features they were offering over and above what I was already getting, along with the fact that their hosting was a saving of £80 on my previous supplier, I decided to take the plunge back in September and have been thoroughly impressed with the service from day one.

I migrated most of my client websites with no downtime using the migration tool which made it simple and easy and just a couple of clicks to migrate, and then update the DNS. All website, database and email content moves over seamlessly with no work required from me.

For 90% of my sites I was able to migrate them silently without my clients even knowing because I also managed their DNS, but for those remaining a simple communication and co-ordination of the migration and change and there was no downtime for anyone.

Not only cheaper with more features, their technical support so far has been fantastic. I’ve had very few reasons to contact their support, but when I have, they’ve been quick to respond and fixed it first time (or told me what I was doing wrong) being knowledgeable and always friendly and easy to communicate with.

Fantastic A++ product and service.

Phil M. - April, 2018

Platform
Speed
Support
Value
Simply the best…

I have been using these guys for around a year now.

Words can’t describe how good this company is. The packages are well priced. Uptime for me has been 100%. The speed the sites operate at is very fast.

What really does stand out and I can say where this company is concerned it is better then any other company I have been a customer of in ANY field is their customer service on the support side.

It is simply phenomenal. I would mention names but to be honest I would probably miss one or two out which would be detremental to them.

The whole team seems to work together and endevours to help you fix any problem with your website, mostly out of the scope of support staff.

I can confidently say this.

I will never use any other hosting company. No one I used to use before comes close in any way.

If you are looking for a hosting company and can’t seem to make your mind up. The answer is simple. Use my20i.

You won’t regret it.

Mark H. - April, 2018

Migration
Platform
Speed
Support
UI
Value
Wish I’d done it sooner.

I was a little worried about this but wish I’d done it sooner!

I was a little worried about this - I was/am with a previous reseller account elsewhere, and had a lot of customers to migrate. I’m only 10% through this migration process but so far so good.

Level of support is excellent - especially important when moving from one system to another and learning how to do things differently. I’m constantly amazed how quickly my support tickets are answered. The other facet is that the replies are knowledgeable and don’t try to fob you off (which is the experience I have had with other companies).

Level of uptime on the shared hosting system seems excellent. The control panel is easy to navigate and responds quickly.

The rates for domain renewals are very competitive for .co.uk and .com names. Processing transfers, checkout etc all work smoothly and quickly. Email migrations generally run quickly, and I’ve had very few headaches with any migrations - just be aware that the migration tool is not a magic wand and does depend on the reliability of the API at the receiving end!

I’ve only experienced one outage, due to a DDoS attack but they were very proactive and measures have been undertaken to mitigate any further similar attack. Many of my sites use WordPress and Jet Pack, and the monitor has detected barely any downtime (I can count it on one hand in the space of 3 months - and any downtime lasted literally a few minutes at most, probably reboots).

The main reasons I am so impressed however, are the levels of service and overall reliability and speed. I only wish I’d switched much earlier. They seem to go above and beyond the call of duty which, these days is both refreshing and quite unbelievable!

Mark C. - March, 2018

Platform
Speed
Support
UI
Make life a million times easier.

Loving the 20i platform. As a reseller there are a raft of tools and functions that make life a million times easier.

Tech support has always been fast and the performance of the hosting platform is great.

Lol M. - March, 2018

Platform
Speed
Support
20i surpass all that I have seen before.

Having used all of the major players for reseller hosting, and developed my own system in the past due to other companies’ shortcomings, I can say without doubt that 20i surpass all that I have seen before.

The server response times are excellent and support is exceptional.

Ronnie D. - March, 2018

Support
Tech support is top class.

Tech support is beyond helpful and I can only thank the team at 20i for saving my skin on several occasions.

As an independent web designer who hosts customer sites, my knowledge isn’t all-encompassing and the help the team offer is a real bonus for me. I can’t praise, or thank them enough!

Judith M. - March, 2018

Migration
Platform
Speed
Support
UI
Value
What’s not to love?

What’s not to love? Currently making the most of their reseller package. The hosting is lightning fast, the control panel clean and uncluttered, easy to use migration centre, domains at wholesale, choice of 3 platforms, the WordPress platform is crazy fast, support ticket average response is under 10 minutes.

....Yes it’s not the cheapest but you certainly get your money’s worth.

Cannot praise these guys enough and so happy I decided to pay a bit extra each month and get a decent service. Thank you 20i.

Michael A. - March, 2018

Speed
Support
UI
Not disappointed

What I like best about 20i is the level of customer service. Queries are answered quickly and efficiently, unlike some other hosts where problems can sometimes take days to resolve.

I also like the control panel. Simple to use.

Oh - did I mention the speed (which was the main reason I changed hosts in the first place)? Not disappointed.

David G. - March, 2018

Support
Come to the best

20i could not have been more understanding and helpful. I really cannot thank the support team enough, going way beyond their duties to help me, and these new customers come over. What GREAT CUSTOMER SERVICE. Honestly THE BEST!!!!!! My opinion…Leave wherever you are and come over to these guys…YOU HAVE TRIED THE REST NOW COME TO THE BEST.

Davide B. - February, 2018

Migration
Platform
By far the best hosting company I have used

20i have been by far the best hosting company I have used. Whats more it just keeps continuing to get better as they update it and add new features or redesign them. The migration tools are brilliant and made moving all my sites to 20i an easy, quick and pain free process.

Karl J. - February, 2018

Platform
Support
UI
Value
I’ve used many other providers all which are nowhere as close to 20i

Being a noob at the whole web development side of things I’ve found 20i to be by far the best to use online. I’ve used many other providers all which are nowhere as close to 20i. 20i offer so much more for your money and their features for websites are brilliant.

Still learning all the time and odd mistake being made however support always there to assist. Been very impressed with it so far and look forward to a bright future of online life for me and my business.

20i offer the customer everything they need to set up a web site and could not be happier. Always worry when I move my domain over and have to admit can’t moan at anything and when I have had some issues support are there to help me straight away. Really really happy, and if you’re on the fence about joining i highly recommend you do. You will not be happy till you have. 20i is a different world to the others out there and I have tried them all and all are the same boring interface - 20i however: amazing !!!

Stuart F. - February, 2018

Migration
Platform
Speed
Support
Value
If you aren’t using 20i already you’re letting your clients down.

Moved over 100 websites from Heart Internet to 20i recently. Their support throughout was impeccable. No problems these people can’t handle, and they handle them fast. Ultra fast servers, ultra fast support, great prices and great options. If you aren’t using 20i already you’re letting your clients down.

Simon B. - January, 2018

Platform
Speed
Value
I never want to use another host again

I have used a lot of different hosting companies over 14 years and I can honestly say that 20i have proved themselves to be the best shared host around. In fact, apart from Rackspace dedicated (and expensive) services, they are the best I have ever used.

They are great value and the performance and uptime of websites are excellent. Please keep up the good work as I never want to use another host again.

Lee - January, 2018

Platform
Support
20i has literally saved my business

Sometime early last year I switched over from my old provider to 20i after being recommended by a friend. I was having a whole world of headaches with my websites - frequent down time, slow sites, emails not working etc. Worst of all the support was horrendous - often taking three days to respond to urgent tickets! I lost a lot of sleep, and even got to the point where I was telling customers - “sorry, we no longer do hosting.” Who knows how much business was lost?!

Anyway since moving over 20i has literally saved my business. I never have any problems, everything just runs so smoothly, and whenever I need help your team are so fast and always so patient and helpful.

I wanted to drop you an email to tell you this, as I feel in this day and age everyone is so quick to complain but no one ever stops to just say thanks. So, thank you very much for everything and keep up the good work. Here’s to many more years of partnership!

Joe G. - January, 2018

Migration
Platform
Support
Value
Excellent

Moving so many clients is a big deal and quite nerve-wracking but it has all gone very smoothly with 20i’s import features. Fast servers, up to date, and work much better with automated software than my previous hosts, Heart.

Few little teething issues with some transfers but they have been quickly and effectively dealt with by support.

Good pricing, great features with the free SSL which is becoming absolutely essential for many and was one of the deciders for me, along with the large mailboxes provided.

I am very impressed and will be moving my other clients over soon - good, solid, up to date setup.

Paul - January, 2018

Migration
Support
Best levels of support I have ever experienced

20i are the perfect answer to my requirements!!

I have hosted my own Plesk servers for many years and made the big decision to move all my domain hosting to 20i so that I don’t have to worry about the back-end and hardware. They were fantastic with the migration and basically did it all for me! I have been in IT for 30 years and 20i has provided me one of the best levels of support I have ever experienced. Tickets are answered very quickly with answers and fixes to my questions first time.

Very happy with 20i keep up the fab work!

Paul W. - December, 2017

Migration
Platform
Speed
Support
Significant performance boosts

We’ve been with 20i now for several months. Our previous provider was sold and we foresaw performance problems which sadly has become a reality.

The 20i team have been brilliant at helping us to migrate our existing customer base. Website migrations have been faultless, mailbox synchronisation has saved us hours of time. Almost all of our sites have seen significant performance boosts just from being on the SSD WordPress Platform. So far so good!

Steve G. - October, 2017

Platform
Support
Value
20i is outstanding value

We’re an agency with over 20 years experience working with charities on four continents. Without question, 20i is outstanding value, a solid platform and the 20i support is the best we’ve ever encountered. We can’t recommend them enough as hosting partners.

Stuart J. - October, 2017

Migration
Platform
Support
Value
My websites have a new home

My websites have a new home. 20i.

I had very bad experiences with 2 other companies before moving to 20i. I am a web designer and needed a good reliable and fast reselling solution. 20i have been absolutely fantastic so far, their support is second to none and their migration system is incredible. It’s saved me so much time!

Their price is slightly higher than some other resellers but it’s worth it. Trust Me. Only £1 for the first month too!

Ryan A. - October, 2017

Platform
Support
Value
Exceptional architecture

Exceptional architecture, very good service and I think the vision will make an exceptional service. Although I am in the testing period still I already recommend the service and it doesn’t happen often. Keep up the good work! Exceptional value for money. My recommendation was on wpmudev.org for top WordPress hosting companies for 2017.

Lester G. - June, 2017

Migration
Speed
Support
Value
Amazing Support

I had a reseller account with Heart Internet for 11 years but their service has been getting worse over the last few years and it turns out their “unlimited hosting” does have limits. So after doing my homework I made the switch to 20i and noticed the improvement immediately.

The support at 20i is amazing, their migration tools made the switch easy and the team were on hand to assist. My websites are running so much faster and smoother now. I have no doubts I made the right decision and they are cheaper also - result !

Max - June, 2017

Migration
Speed
Support
Value
Excellent service

After finally getting fed up with another host and seeing an advert on Facebook for these guys I took a punt and signed up. I haven’t looked back and have now moved over 50 client sites to them, from small and simple HTML to Wordpress, Joomla and large Magento stores.

Their service is fantastic, fast response to tickets, helpful live chat agents available when needed.

My sites are running faster, I’m not waiting in a queue for 30 mins just to speak to someone, and for the price, they really can’t be beaten!

Iain - July, 2017

Migration
Speed
Support
Value
Excellent customer service

Excellent customer service

Of all the hosting companies out there that I have dealt with over the years this is definitely ‘No1’ for customer service.

When I first contacted the company just generally enquiring about their hosting and domain services I was greeted by a chap called Wayne.

He came across very polite and exceptionally knowledgeable. I was having issues with my existing hosting company so was being very cautious but by the end of the call i was already filling in the online sign up form. It was a pleasure chatting to this guy and he is definitely a credit to 20i also the industry.

OK - all signed up it wasn’t long before I was contacting tech support looking for assistance migrating my sites across to them from my old server company. It was a chap called Andrew who answered my ticket who again did a fantastic job in effortlessly assisting me until I had all my sites set up and running within 24 hours of signing up. God, that chap must have had the patience of a saint that day.

All I can do - although its early days - is praise this company and its staff, including the prices which are some of the best in the industry.

I highly recommend these guys whether you’re a novice or experienced reseller.

Mr D. - July, 2017

Platform
Speed
Support
Value
A brilliant company

I’ve been designing, building and hosting web sites since 1997 and have used every type of hosting service from reseller plans to co-located servers.

I first heard of 20i in March this year, it sounded good, so I opened a reseller account, tested some sites, and haven’t looked back since.

Email services are excellent, web sites load faster than they did when hosted elsewhere, and the service is very, very reliable. But best of all is the technical support, quite simply the best I have ever experienced.

I need to keep at least one dedicated server elsewhere for my busiest .NET based sites, but everything else is being migrated to 20i and is all the better for that.

My greatest hope for this company is they continue to grow and prosper, and avoid being bought out!

If you’re looking for a reliable and fast web hosting service with fantastic support then 20i are for you. And if you’re pondering the jump to 20i from elsewhere be assured it’s worth the work.

Simon - July, 2017

Migration
Support
I’ve been hosting websites since 1998

I’ve been hosting websites since 1998 and tried a few hosts. I currently manage over 150 domains with about 125 live sites…

I was expecting it to take a few weeks if not months to move all of the domains again, and I wasn’t looking forward to it.

But the support guys did most of the work. It was a pleasure to move the domains across.

Absolutely fantastic service and the support guys are brilliant… nothing seems too much trouble; they are always helpful and go out of their way to help.

Steve M. - July, 2017

Platform
Speed
UI
Wow!

Wow!

Wow. What can I say? 20i has replaced my old dedicated server provider for my web hosting business and I have no regrets at all. The service is really quick, very easy to use and the features available to hosting resellers is fantastic.

I can’t believe how amazing it is and even my clients have commented on how much faster their websites are. I will recommend 20i to everybody who is looking for reseller hosting, zero flaws so far! Keep it up!

Harry G. - August, 2017

Migration
Platform
Support
Value
This is Reseller Hosting Re-defined!

This is Reseller Hosting Re-Defined!

This is Reseller Hosting re-defined! Having run dedicated servers for the last 11 years, due in the main to poor experiences of the reseller market, I was a little wary of the claims being made by 20i. Any fears were completely unfounded. 20i really do understand what web design companies that look to offer their clients first class hosting really need. A huge amount of thought has got into designing and building their platform - it absolutely rocks from QoS through to brilliant support.

I needed to migrate a large number of clients from Plesk and the support team assisted every step of the way. The whole process went 99% perfectly. Where there were just two small glitches they were very easily resolved.

I simply cannot fault the service offered during this process over the last four weeks; the willingness to tweak settings to further improve the service; their speed of responses to tickets; their good humour; the bangs per buck; the list is almost endless.

20i deserves to wipe the floor with other hosting companies. There is simply no comparison. I hope they are geared up for the huge influx of new customers they deserve and that this level of service continues for many years to come.

Great job, folks, and thankyou smile

Chris F. - August, 2017

Migration
A welcome change after ‘Heart’ stopping experiences…

A welcome change after ‘Heart’ stopping experiences…

After being with another hosting provider for over 10 years, migrating almost 100 websites seemed a daunting task.

20i.com made the transition and migration easy. We would highly recommend 20i.com to anyone looking for a top-notch web hosting reseller for their business!

Wayne H. - August, 2017

Migration
Platform
Speed
UI
Value
So thankful!

The service that I have received from 20i has been exceptional. Quite often, with web hosting, the initial impression you get from the sales pages of a web hosting company seem to cover up the poor customer service, slow servers, and bad experience that you subsequently receive - not with 20i.

As a person who used cPanel religiously, I was very scared and dubious of coming away to something new, and after a poor time with my previous host, I managed to come across 20i - and I was mightily impressed with the price, the spec, and the ease of management. However the lack of cPanel was a real concern to me, as I thought it might sacrifice some of the flexibility you get.

I decided to trial 20i for a month with their introductory offer, and quickly fell in love with the system. The “look” of the back end was easy to understand and was feature-rich, plus, migrating my existing sites across was a complete doddle. As soon as I switched my name-servers over to the 20i service, I was excited to see what kind of speed the new set up could offer.

I was blown away.

I’m not entirely sure how they do it, but a site that took over 8 seconds to load previously now took under 1! The dedicated WordPress environment they have, twinned with StackCache, seems to give the site an immediacy that I never thought was possible.

As well as this, the customer support responses have been fast and concise, the usability of their StackPanel system is second to none, and the management of domains and hosting environments is also so so easy too.

As a reseller, I was also surprised to find, tucked away, a load of white-label bits of documentation that I can use on my own site in order to market their hosting package, plus there were over 100 logos that I could use for my sites too - which I have never seen offered by a web host before.

I am so thankful for finding this company because it means I can run unlimited websites, backed up every night, and I don’t have the worry of what will happen after a cPanel upgrade (most of the times it caused site outages and a whole host of coding problems).

I know that testimonials should be subjective, but at this moment, the whole experience has just been tremendous. My only criticism is - why haven’t more people switched to this company yet?!

Looking forward to a continuous and prosperous relationship.

Sam D. - September, 2017

Migration
Platform
Speed
Support
Value
How hosting should be done!!

After having a very rough time with a certain unnamed company I was again forced to find a suitable and reliable web-hosting company based in the UK.

Having read the reviews on Trustpilot I decided to give 20i a try out, I contacted their support team with numerous questions, all of which were replied to in a very timely manner and with a friendly attitude.

I said what I wanted a VPS but the staff asked me to try out their unique WordPress hosting prior to deciding on if I wanted a VPS which is obviously more expensive. This threw me as many businesses try and get you to go for the most expensive even if it isn’t required.

I took their advice and tried out their WordPress set up, I was a bit hesitant to start of with as I have always used cPanel. The panel this company uses is slightly different but just as powerful and if not easier to use than cPanel.

Once my smaller sites were transferred using 20i awesome transfer process - it really is as simple as switching a switch - I head over to Pingdom….my 3 second loading website was now blistering fast coming in at just over one second!!! I don’t know how they work their magic but it certainly made me smile!!

Sadly once I moved my 30 GB WordPress website over the hosting didn’t play so nice with some of the plugins, but the staff insisted again to jump in and help, at no extra charge they tried to do the transfer again of this large website, but sadly things still didn’t work out.

I have now moved everything to their VPS with my trusty friend cPanel in tow.

I was half expecting the response times of my website to change but they are still blisteringly fast, the VPS was set up within one hour, which put all other web-hosts to shame.

The staff members at 20i have gone out of their way to help me and made me feel welcome as a customer. Nothing has been to much for them to do, some staff even answering tickets at 7:30am in the morning, when they technically don’t start till 8am.

A friendly bunch who I would highly recommend over all the bigger and not so ‘SMART HOSTING’ out there.

William G. - September, 2017

If you'd like to give feedback on 20i, you can use the My20i feedback page or review us on our Trustpilot page.

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