We’ve added a new feature in HostShop that gives you more control over cancellation communications with your customers.
You can now configure upcoming cancellation reminder emails for StackCP users, helping notify customers when a service is set to be cancelled on renewal. This gives users more visibility before a cancellation takes place.
The new settings allow you to choose when reminder emails are sent, making it easier to tailor notifications to your workflow and customer experience.
➡️ Configure cancellation reminders here: HostShop Renewal Configuration
