Agencies are rethinking the way they host.
Traditional reseller platforms are built around outdated control panels, capped server resources and rigid pricing; they aren’t fit for how agencies work today.
They introduce friction, limit growth and leave you fixing problems you didn’t cause.
That’s why more agencies are switching to 20i.
Our high-availability reseller hosting is built to scale with your business. With true autoscaling, a fully redundant platform and a custom-built control panel, you get performance, flexibility and control, without the overheads or complexity.
In this article, we’ll explore why agencies make the move to 20i, what changes when they do, and how easy it is to get started.
Legacy reseller platforms hold agencies back
Agencies don’t set out to become web hosts. But once you’re managing client websites, dependable hosting becomes a cornerstone of your service proposition.
That’s where traditional reseller platforms often start to show their age.
Whether you’re reselling via cPanel, using a self-managed server, or relying on a patchwork of providers, the same problems crop up:
- You’re boxed in by fixed server resources and LVE limits
- Support is inconsistent, slow or overly scripted
- Client sites struggle with performance under load
- Admin work is time-consuming, and billing lacks flexibility
- Third-party licence costs increase, often without warning
All of this creates friction, both for you and your clients. Instead of focusing on creative work or client delivery, you’re spending time on server load issues, user access requests or troubleshooting mail delivery.
That’s when agencies start looking for a better way.
Why agencies switch to 20i
Reseller hosting that scales with you
Agencies choose 20i because the platform removes the limitations that typically come with traditional reseller hosting.
You’re not restricted by server size, 3rd party licence costs or user limits. Instead, 20i provides a scalable cloud platform designed to handle growth without compromise.
20i’s high-availability, autoscaling cloud infrastructure adapts in real time. There are no LVE limits, no single points of failure, and no artificial caps.
You can host hundreds of websites and still guarantee fast, stable performance for every client.
All-in-one platform
You don’t need multiple suppliers and dashboards to run your hosting services. The entire 20i tech stack is included by default. That means:
- Amazing-value domain names with full DNS control
- Business-class email
- Global CDN and edge caching for every site – no bandwidth caps
- Unlimited free Wildcard SSL Certificates
- Free malware scanning, WAF and DDoS protection
- Multi-cloud platforms incl. AWS and GCP
StackCP: a better control panel
StackCP is our custom-built, powerful web hosting control panel for all your clients. It is packed with powerful and easy to use tools for managing hosting, domains, email, security and more.
Give your clients as much, or as little, control of their services as you want. Customise access for each client, and give them control to manage everything from one place including websites, email, databases, backups and more.
Real support, available 24×7
Whether you need help with a migration, API integration or a platform feature, you get direct access to expert, award-winning support who understand the platform and your use case.
We scored a huge 99% for support in the 2025 PC Pro awards (which we also won!).
Predictable pricing, better margins
There are no 3rd party licensing fees or usage-based pricing models that bill you for being successful.
You know exactly what you’ll pay each month, so it’s easier to price your own services competitively while protecting your margins.
Genuine WordPress Hosting
Offer more than just a one-click install on single-server Linux hosting. You’ll get WordPress staging, cloning, backups, cache, WordPress Manager and more all built in (no bloaty plug-ins required) for you and your clients’ sites.
Green hosting
All our web hosting runs on 100% renewable power, which means all your clients’ sites do too. That’s great news for you and the environment. Read more about our green hosting.
What happens when you switch?
When agencies move to 20i, sites load faster, support tickets drop and internal workflows become more efficient.
The platform is designed to reduce operational overhead, freeing you to focus on delivering value to your clients, not firefighting performance issues.
These are some of the most common outcomes reported by agencies who switch:
1️⃣ Improved performance, site-wide
20i’s autoscaling ensures consistently fast load times, even during peak traffic.
Combined with global CDN and edge caching, your clients get faster websites, without plugin dependencies or third-party services.
2️⃣ Fewer support requests
Agencies report a noticeable drop in client complaints and performance-related issues.
With StackCP’s user-friendly interface and built-in tools, clients are more self-sufficient, reducing the time you spend on routine admin.
3️⃣ Smarter, simpler management
All client accounts, services and domains are managed in one place, through My20i.
You can update PHP versions, apply templates, manage DNS and provision sites in bulk, without jumping between systems or logging into individual cPanel control panels.
4️⃣ Better margins, easier growth
With no LVE limits or per-feature fees, adding new clients doesn’t increase your costs. You can scale your reseller business without needing to re-architect infrastructure or renegotiate licensing.
20i reseller hosting is designed to grow with you, from niche agency to full-service agency. Whether you manage 10 sites or 1,000, the experience remains consistent and performant.
How to switch to 20i Reseller Hosting
Migration, without the disruption
Moving your clients to a new platform can feel risky. But with 20i, it’s straightforward, automated and designed to protect your uptime.
➡️ Our Migration Centre handles the entire process, across websites, databases, email and more, with no downtime and no data loss.
Whether you’re migrating a handful of clients or your full reseller portfolio, it’s built to make the transition seamless.
You can migrate as many sites as you like using our free tool. Simply enter your existing host credentials and the system does the rest. Files, databases, email accounts and DNS settings are all brought across.
Email comes too! Unlike most reseller platforms, 20i’s mail servers are independent of web hosting. This means email is migrated securely and continues to run reliably, especially useful for agencies supporting clients who rely on email for business comms.
Whether you’re moving from cPanel, a VPS or a legacy reseller host, we’ve handled thousands of agency migrations and know how to make the process as painless as possible.
Start delivering hosting that works for you and your clients
Agencies move to 20i Reseller Hosting because it removes the limitations that get in the way of growth. You’re no longer firefighting performance issues, dealing with fragmented systems or absorbing rising licence fees.
Instead, you’re offering a faster, more stable, more profitable hosting experience under your own brand, with your own pricing and full control over how you run your business.
If you’re ready to stop managing hosting problems and start building a more scalable, sustainable business, we’re ready to help you make the move.
➡️ Book a demo with a 20i expert