Nearly 10 years ago, Kevin, David and Davey launched AVIDD Design after spending many years working together at another design studio.
From the beginning, they wanted to build a different kind of agency, one where designers work directly with clients to build stronger relationships and deliver better results.
Today, AVIDD Design works with businesses across a wide range of industries, helping them develop and grow their brands through design, digital and marketing services.
➡️ From day one, they chose 20i to power their hosting.
The challenge: Choosing the right hosting from the start
Kevin was already familiar with 20i Reseller Hosting after implementing the platform at a previous agency in early 2017. When it came to launching AVIDD Design, choosing the same platform was an easy decision.
As the team began offering web development services, hosting quickly became an important part of the agency’s offering.
Overseeing multiple client websites meant they needed a platform that was reliable, scalable and simple to maintain, while still supporting the agency as it builds its client base.
By choosing the right hosting provider early on, AVIDD Design avoided many of the scaling limitations and management challenges agencies often encounter as their portfolio expands.
Key priorities
- Reliable infrastructure - A stable hosting platform that can support multiple client websites.
- Scalable platform – Hosting that can grow alongside the agency as their client portfolio expands.
- Simple management – An easy to run control panel, packed with features.
- Strong performance – Built-in optimisation features to help deliver fast, high-quality websites.
- Green hosting – A provider committed to sustainable and environmentally responsible hosting.
Why AVIDD Design chose 20i
Clean and intuitive interface
My20i, 20i’s custom-built control panel makes it easy to handle multiple client websites from a single dashboard.
“The user interface has always been a big factor in why 20i has been our preferred hosting provider - clean and simple but powerful underneath.”
Competitive pricing for scalability
20i reseller-focused pricing structure allows AVIDD Design to scale its hosting services while maintaining strong margins.
As the agency adds more new clients, the platform makes it easier to grow hosting alongside its design and development services.
Features that make the difference
Two of AVIDD Design’s favourite features are Edge Caching and Web Optimisation, both of which help deliver faster website performance.
These built-in tools reduce the need for multiple third-party WordPress plugins, simplifying website maintenance for the team.
They also appreciate that images are automatically served in WebP format, improving site speed while saving time on manual optimisation.
Support AVIDD Design trusts
Kevin described the support experience at 20i as impressive.
With fast response times and knowledgeable support members, the AVIDD Design team feels confident they can quickly resolve any issues.
“If there was an issue, we would likely have the answer within the hour.”
The 20i Support team’s willingness to help on questions that aren’t directly related to the 20i platform, has also made a strong impression.
The Results
With a reliable hosting platform in place, AVIDD Design can confidently manage all their client websites from a single system.
The stable infrastructure and intuitive tools mean the team spends less time troubleshooting hosting issues and more time focused on creative work for their clients.
The outcome: AVIDD Design recommendation
For AVIDD Design, nearly 10 years of using 20i has turned into a long-term partnership rather than just a hosting choice. The team continues to rely on the platform with complete confidence.
➡️ “We have used 20i for almost 10 years and have no plans to look anywhere else.”