Founded in 2011 by Anthony Granger, Eurovoix began as a passion project dedicated to covering the Eurovision Song Contest. What started as a one-person hobby quickly evolved into a global platform, powered by a team of volunteers delivering news, interviews and live coverage from across Europe.
As its audience expanded, so did the demands on its hosting infrastructure. This led to frequent downtime and slow performance, impacting the website’s ability to deliver timely updates, especially during peak Eurovision moments.
To continue scaling and provide a reliable experience for its global audience, Eurovoix needed a hosting provider they could trust and rely on. After discovering 20i, the team decided to migrate.
The problem
Before 20i, Eurovoix’s previous hosting infrastructure struggled to handle the demands of a high-traffic website.
Frequent downtime, slow loading speeds during key events and delayed support responses became major challenges for Eurovoix.
The situation reached its peak during the 2018 Eurovision Song Contest final, when a major outage occurred. After this, Anthony knew it was time to move to a new platform.
Key challenges
- Frequent downtime – The website became inaccessible during high-traffic periods.
- Slow performance – Load times struggled to keep up with demand.
- Delayed support – Slow responses made resolving issues difficult, sometimes taking days.
- Audience impact – Outages disrupted user experience and engagement rates.
- Team frustration – Ongoing issues made it harder to stay on top of updates, slowing growth.
- Reputation damage – Frequent outages led to apology messages on social media.
➡️ Eurovoix needed a hosting platform that could handle traffic spikes while also providing real-time support.
Why Eurovoix chose 20i
Following the Eurovision Song Contest 2018, the team spent several weeks searching for a new hosting provider that could deliver the reliability and flexibility they needed.
Initially, 20i stood out due to its strong reputation for customer support and its environmental commitment to 100% green hosting. However, after exploring the platform further, it became clear that 20i offered far more.
Autoscaling platform built for traffic
Eurovoix experiences huge traffic spikes during Eurovision’s live events, with tens of thousands of users accessing the website simultaneously. 20i’s autoscaling infrastructure handles these surges with ease.
Reliable uptime
With a stable platform in place, Eurovoix’s website no longer experiences the outages that previously disrupted coverage of key Eurovision events.
Outstanding performance
20i’s fast speeds and CDN-enhanced infrastructure ensure Eurovoix can deliver content quickly to a global audience, even during high-demand moments.
Excellent support
The 20i support team provides fast, clear responses that keep Eurovoix informed about planned maintenance and updates, ensuring any issues are resolved quickly.
Eurovoix values green hosting
Eurovoix is conscious of the environmental impact associated with Eurovision, particularly the travel it involves. As a result, it was important to find a hosting provider that not only had the infrastructure they needed but also the environmental credentials they were looking for.
Anthony values 20i’s green hosting as a way for Eurovoix to offset its share of Eurovision’s environmental footprint
A seamless migration
Anthony used the 20i Migration Centre tools to make the move. He found the process easy to follow, with clear guidance at each stage.
The transition was completed smoothly, with no downtime, allowing Eurovoix to continue delivering coverage without interruption.
The results
With a reliable hosting platform in place, Eurovoix now has peace of mind when it comes to peak Eurovision traffic.
The improved stability and performance mean the team can publish content quickly and consistently, without worrying about outages or slow load times.
This has allowed Eurovoix to focus fully on delivering the latest news to its global audience and maintaining its position as a trusted source for Eurovision Song Contest coverage.
The outcome: Eurovoix’s recommendation
With 20i’s autoscaling technology, Eurovoix no longer has to worry about traffic spikes causing its website to go down.
➡️ “I would definitely recommend 20i to other organisations. Prior to 20i, every time we hit a high traffic period, I would worry that the website would go down. Now it’s one thing that I don’t even have to give a passing thought to; I can trust 20i to keep the website online.”