20i at 10

A Decade of Innovation

It has been an amazing ten years. From developing our own proprietary platforms to creating customer support that genuinely cares, we’re incredibly proud of what our exceptional team has built at 20i.

Thank you for choosing 20i and here’s to the next ten years.

Building innovative platforms

We own and operate our own infrastructure, which means every performance improvement, security update and new feature is something we control end to end.

Driven by customer feedback

Our platforms continue to evolve thanks to the people using them. Feature requests, support conversations and direct feedback from resellers, agencies and developers have shaped every major release over the past ten years.

Investing in amazing support

We’ve built a support team that’s recognized across the hosting industry for the quality of its responses. Every interaction is handled by someone with genuine technical knowledge, working hard to help you.

One million websites

Over 1 million websites trust us every day to ensure they are always fast and always online.

1.5 million mailboxes

Our independent email platform is running and defending over 1.5 million mailboxes.

179 countries

We are truly global, with customers in over 179 countries.

Global CDN

1.8+ billion web requests are served every day from around the world.

Award-Winning Support

PC Pro ‘Best web host’ 3 years in a row and over 1,500 5 star reviews in Trustpilot.

Proactive Security

Our advanced security blocks 200+ million threats every day.

Recognized by the industry, trusted by our customers

Ten years of investment in our platform and support hasn’t gone unnoticed.

PC Pro Technology Excellence 2023, 2024 & 2025

What makes us different

We’ve built every layer of our stack in-house, from the infrastructure to the control panel and the tools you use every day. This commitment has produced a platform for resellers, agencies and developers that always delivers.

My20i control panel

Use our intuitive and powerful hosting dashboard to manage all your hosting, email, databases, security and domain services in one place.

Autoscaling cloud hosting

Hosting over 1 million sites, our proprietary autoscaling cloud platform allocates resources automatically with demand, with no LVE limits and no cap on PHP workers.

World-class data centers

Host your sites and apps with the same infrastructure used by hyperscale cloud providers, AI companies and large financial service organizations.

Business-class email hosting

Fully-integrated email platform built for deliverability, security & growth. Our mail platform is independent of your web servers and fully redundant, keeping your emails flowing no matter what.

Free and unlimited CDN with edge caching

A global content delivery network is included on every hosting plan, with no usage limits. Edge pre-caching serves your content from the node closest to the visitor, delivering measurably faster load times across every geography you serve.

WordPress tools built for professionals

WordPress management inside My20i integrates staging environments, one-click cloning, bulk update controls and deep site management into a single dashboard. Everything a developer or agency needs to manage WordPress at scale, without leaving the platform.

Faster sites with high‑frequency CPUs

Our high-frequency hosting uses faster CPUs to improve raw server performance. The compound effect on time-to-first-byte and page load speed is significant, particularly across large site portfolios.

A commitment to green hosting

Our hosting and infrastructure run on 100% renewable energy. Our data centers are powered by clean energy, giving every site hosted with 20i a genuinely lower environmental footprint.

Enterprise-grade security as standard

DDoS protection, a Web Application Firewall, brute-force login defense, two-factor authentication, malware scanning, FTP lock and free SSL certificates all come as standard on every plan.

Free hosting automation & billing

HostShop gives resellers a fully integrated storefront for selling hosting, domains and related products under their own brand. Provisioning, billing logic and the product catalog connect directly to the 20i platform, so everything runs from a single system.

Twentie, your personal assistant

Twentie is an integrated AI personal assistant built exclusively for 20i users, with no token caps or usage limits. Accessible directly within the My20i control panel, it helps with troubleshooting, statistical reporting, data analysis and generating creative or technical marketing copy.

Here’s to the next 10 years!

Ten years in, the platform is more powerful than ever. Faster infrastructure, deeper tooling and a support team that consistently sets the standard for the industry. The next decade starts now.