Customer Testimonials

20i Customer Reviews

"Whether you’re just starting out or you’re a web hosting veteran, you’re guaranteed to have a fantastic experience thanks to quality custom-built platforms and incredible customer support."

– GEORGIE BARRAT – GADGET SHOW PRESENTER & TECH EXPERT

Scroll down for 20i reviews, or read interviews with our customers here:

20i CUSTOMERS
Georgie Barrat

Scroll down for 20i reviews, or read interviews with our customers here:

20i CUSTOMERS
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Platform
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Value
Literally fantastic.

Their support service is exceptional, take it from me as I am rather a difficult customer, they have never got tired of helping me, regardless of how small or big the matter was for them. I got usually a response within an hour if not within a few hours from the moment I raised a ticket. Basically, the support team is there when you need it and they genuinely try their best to help you.

The control panel is easy to understand and easy to navigate. Usually, when it comes to price I can be hard bargaining but on this occasion, I have to be fair and say their prices are reasonable compared to many big names.

They are up to date with their servers as they are really fast. I am glad that I came across these guys. Let’s hope they will expand and become a bigger company but keep the same service.

Nayir – November, 2021

Excellent
Based on 1,320 reviews
Trustpilot
1 day ago
I've been really pleased with 20i
I've been really pleased with 20i. Right level of technical freedoms and facilities, focussed on getting stuff done rather than being fashio...
Mike Smith
3 days ago
Always excellent 20i service!
Even if today I was a bit nervous with the technicians, who unfortunately didn't understand the problem but solved it by itself, they were v...
Silvino Elia Guarneri
3 days ago
I base my rating on the rapid response…
I base my rating on the rapid response and equally rapid solutions by sales and support staff. Very good service
Louay A
Showing our 5 star reviews
Platform
Support
UI
Really pleased.

I’ve been really pleased with 20i. Right level of technical freedoms and facilities, focussed on getting stuff done rather than being fashionably complex where it doesn’t help anyone like some other hosters. Excellent responsive support folks. Services seem to work reliably and any planned maintenance is well publicized.

Mike S. – January, 2022

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Saved $300+ per month, with great performance!

I’ve been using 20i for over 6 months, we have migrated all of our clients from other shared and cloud hosting companies to 20i. The support is better than I have ever seen (we mostly used SiteGround for shared hosting.) The cost is amazing, and the infrastructure is state of the art!

We just moved a massive cloud platform that was running on a dozen servers that cost hundreds of dollars a month. Now it is running without caching turned on, all the servers working in unison (each on a separate shared hosting package), and the core central database is on a Managed VPS. The cost has gone to nearly nothing!

I will continue to bring my Freelance projects to 20i.

Jesse – December, 2021

Migration
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UI
20i.com always come through for me.

20i.com always come through for me and answer my issues very quickly with accurate analysis. Professional friendly knowledgeable expert advice, I am able to keep my clients happy with this very reliable service.

I highly recommend 20i .com to host multiple websites. Managing/editing emails ftp uploads security to mention a few are really easy to do within the control panel environment. Anyone with 50 plus websites that need to migrate to a new platform will be pleasantly surprised with the efficiency from the 20i.com team.

Thank you to the whole team at 20i.com.

Andrew H. – November, 2021

Platform
Support
It’s taken 25 years to find 20i.

Over the past 25 years, I have worked with quite a few hosting providers and I have to say 20i is the best of them all. Always quick to respond and a well-trained team, for both tech and customer service. I highly recommend 20i to anyone wishing to save lots of time looking for a great service.

James R. – November, 2021

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The best hosting and reseller solution available!

By far the best hosting and reseller service I’ve ever used in the past 20 years!

I have used numerous providers and have not witnessed such a reliable, modern and feature rich solution for my hosting as 20i. The support is by far the most responsive and knowledgeable. An amazing service that makes my life easier, provides an awesome end user experience and ultimately saves me time and money. Keep up the amazing work!

Dan – November, 2021

Migration
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Fantastic package and 1st class support

Following an initial great experience with a domain transfer and testing with free hosting, I committed to a professional package and found it to be very feature rich, fast and reliable.

I had a couple of non-urgent queries, which were dealt with within minutes. I can’t recommend 20i highly enough. I will be upgrading to a Reseller package as soon as I build my client base.

Colin P. – October, 2021

Platform
Support
Exceptional in all facets.

My experience with 20i has been very positive. 20i is exceptional in all facets. Customer Service is engaged and responsive. Infrastructure is rock-solid with 100% uptime.

Redouan S. – October, 2021

Too good to be true?

I am rather excited about some of these updates. Especially the subdomains as separate sites – that opens up all sorts of new project ideas.

When I found 20i, I thought it was too good to be true. I have since learned that it is simply truly good. Thank you for being awesome.

Matthew B. – October, 2021

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A real-eye opener.

20i has been a real eye-opener as to how good a hosting provider can be. I gave up on using hosting providers and ran my own server and VMs for several years, but it’s so much work - so many things to take care of, and a distraction from doing our core work of building great websites. With 20i, I am gradually migrating websites off our own server onto their infrastructure. At first, I used a Reseller account, but decided to get that extra boost that comes with a decent spec managed VPS. So now, it’s like I have my own server, but I don’t need to worry about anything other than setting up my sites. The hardware is no longer my worry.

And when it comes to support, it’s like having an IT department at my fingertips, with polite, thoughtful and caring responses - and so quick too. I’ve only had a few small problems, but mainly questions and getting familiar with how to use all the fantastic tools provided in their control panel. Whatever I have asked for support so far, the response has generally been within a few minutes, and I am back doing what I had planned to do.

So well done 20i, and congratulations on setting up such a slick operation that also performs exceptionally well. I look forward to a long partnership with you.

Steve – September, 2021

Support
UI
Value
I recommend 20i by 100%.

Overall I find it easy to navigate 20i, if you have any problem with understanding an issue, the team at 20i goes that extra mile to explain in laymen’s terms how to resolve the issue at hand.

They are fast to respond which is another bonus. If you’re just starting out a new business idea they offer a free website hosting on every domain for life, if you become successful you can upgrade with more options as and when you need to. Conclusion; overall I think 20i is the best hosting company by far. I recommend 20i by 100%.

Brian – September, 2021

Migration
Speed
Support
Amazingly smooth!

I migrated about 30 WP websites (Linux) from GoDaddy to 20i. I have been with GD since 2002. I didn’t expect that the transition would be totally smooth,... but it was amazingly smooth! The few small issues I encountered trying to get things live and back to normal were resolved very quickly with the 20i support team.

I’m very happy with 20i so far. My sites seem refreshed with their fast SSD hosting. I don’t ever want to move again, so I’m hoping for the best from 20i for the next 20 years to come.

Jon S. – September, 2021

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The best hosting that I have ever used.

Fast, reliable and excellent level of support.

When there are difficulties, payment, code, DNS etc., they are always there for you… and for a very reasonable cost.

Clive B. – August, 2021

Migration
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Support
Value
First four months and it’s been great service

We have only been with 20i for about 4 months and we have found the team very helpful when we have had problems moving sites to them or have had email problems with our clients. The team is ready to listen and are more than willing to help. The servers run well and we have not noticed any outages with our sites. If you run a web design company then their reseller account is worth the money. Keep up the good work 20i.

John B. – August, 2021

Support
UI
Value
Amazing value for money.

Amazing value for money, especially as a reseller or web developer. A very efficient, human, and understanding support service and generally everything you need in one well-designed UI.

Dani R, – July, 2021

Support
Value
Consistently excellent in every way.

Consistently excellent, from large requests in the middle of the night to small ones at any time. Superb value too.

We’re an SME-specializing marketing business and 90% of our clients’ sites are looked after by 20i.

Tom M. – July, 2021

Speed
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Value
Great Hosting - Great Value

What do you like best?

I have had a reseller hosting account with 20i for over a year now and have been very happy with it. Not only do they offer fast hosting and a multitude of options, but their pricing is also very reasonable! I have been most impressed with the support that they provide for their customers and the speed at which they respond to any questions that I might have.

What do you dislike?

I honestly cannot think of anything that I feel dissatisfied with in regards to my 20i account. They have hit the mark every time I have needed anything.

Recommendations to others considering the product:

Everyone has their particular list of needs for their business, but I believe that 20i’s reseller hosting will check off most if not all of everyone’s list of “must-haves.” I have been with them for over a year and have been very satisfied with what they have to offer as well as how they respond to any questions or issues that I might have.

What problems are you solving with the product? What benefits have you realized?

I can meet all of my customers’ website needs via my reseller account with 20i.

A.M. – July, 2021

Speed
Support
UI
Astonishingly good.

Very good. Everything is very well laid out and easy to get to. I got stuck linking my domain owned by Google Domains to their servers, and their support replied in 6 MINUTES… FAST FAST FAST…Amazing. Highly recommend.

Marcus H. – July, 2021

The Best Hosting Company Ever!!!

I have been using 20i for a few years now and after using other hosting providers I can happily say that they are the best in all aspects. I am a web developer and having a hosting company like 20i has made my job so more efficient and I will endeavor to promote and use 20i for the future.

Thanks Guys! Keep the great work up!

Matt M. – June, 2021

Migration
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Best UK Reseller Hosting.

Recently moved all my reseller hosting over to 20i after a poor experience with another UK company. The overall experience has completely blown my last provider out of the water.

Reasonable prices, amazing customer support, quick and easy migrations, and site speed (particularly TTFB) has improved enormously. Plus, HostShop makes it super easy to get my customers signed up to my plans, and manage payments. Couldn’t be happier with my decision to move to 20i.

Charlotte J. – June, 2021

Value
Excellent for domains and more.

Excellent for domains and more… After having some truly awful experiences with other domain registries I have finally found a decent company with reasonable fees. I have transferred all domains to them! Think twice before using companies running cheap offers etc. You will pay in the long run.

Ben – May, 2021

Migration
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Awesome Support.

Awesome support, awesome hosting, amazing features, just when I think they can’t exceed my requirements BOOM there’s a migration tool and it’s basically magic.

Clough – April, 2021

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I’m delighted to be a customer.

In business I need the least hassle as possible, since moving all my domains and hosting to 20i the hassle has gone away.

Super fast, friendly and first time fix support coupled with a great user interface that just works.

To the team at 20i thank you for you attentive service and excellent hosting products, I’m delighted to be a customer.

Leigh C – April, 2021

Migration
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Astonishingly good.

I almost don’t want to tell people about this company, because being a reseller of their services gives me a major edge over my competitors.

I’ve enjoyed outstanding systems, prices and support for the last 3 years. I do hope it stays that way.

The migration tools are genius!

Adam – April, 2021

Migration
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Support
Highly recommended.

After a word of mouth recommendation, I moved to 20i a while ago, and I have to say I have been really happy. Right from the start with the migration it has been so easy to use and feature rich. What has particularly impressed me is:

1) They are continually adding features that improve the service
2) Their support is outstanding in terms of helpfulness and response times

Keep it up 20i!

Andy – March, 2021

Migration
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Service and support have been impeccable.

I have been with 20i now for almost 3 years. My initial multi-site migrate from my previous reseller host was pretty smooth, with minimal disruption.

Since then, the service and support have been impeccable! Websites are stable and fast loading and the control panel is extremely user friendly.

The support staff are always friendly, knowledgeable, courteous and helpful and have, on quite a few occasions, gone above and beyond to get a problem resolved. My reseller account is great value for money and allows for the smooth running of my small business

Thanks 20i and keep up the good work!

iQh Internet – March, 2021

Migration
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Exemplary.

I moved mine and my clients’ websites to 20i and have not regretted it! Their support is excellent and genuinely helpful. The features they provide via the hosting control panel is everything I need and more. And the stability, speed and reliability of the 20i platform is nothing short of exemplary. I’m happy to recommend 20i for their hosting services.

David M – February, 2021

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Amazing Service for 3 Years Straight.

I came to 20i to replace my servers from Fasthosts, not only have they made my sites quicker but they have made them all easier to manage in one place.

Since joining 20i, I have managed to expand my business too with the helpful, handy HostShop that I can customize to my heart’s content.

I absolutely love this service and I would suggest it to anyone starting a career in website management or even a business looking to make their services better.

Thanks for all of your help! The speedy replies I get from any issue I do end up coming across, helps me continue my job to the fullest.

Amazing work 20i team!

Ryan W – February, 2021

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Outstanding service, support.

In 10+ years of being a web designer I have tried multiple web hosting companies that have never quite delivered on what they promised.

Thankfully I found 20i who have been absolutely superb since day one in terms of support, communication, pricing and service. I’ve got nothing but positive things to say about 20i and have thoroughly enjoyed using their service for over 3+ years now.

Simon O. – January, 2021

Support
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Value
Excellent pricing.

Excellent pricing, super easy to use interface & support is AMAZING. I was nervous at first as they didn’t have a phone number for support but their e-ticket system is ALWAYS answered within 30 minutes.

Simon R. – January, 2021

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Totally impressed.

Having recently moved to 20i after issues with a previous host suffering an attack on its servers I must say I am totally impressed with the service from 20i.

I have raised three tickets during the transition period and all three have been handled quickly and expertly with resolutions at the first time of asking. My WordPress sites are now faster to load and use compared to my previous host. Have suffered no server resource errors, which the previous host blamed for the site issues. I would definitely recommend 20i to anyone looking to host sites the speed and expert staff knowledge is excellent.

Stephen T. – January, 2021

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20i cannot be bettered for hosting or support.

We have been using 20i for a while now, having migrated from a larger, well-known hosting provider that was constantly letting us down. We find 20i to be excellent. Everything is seamless and works as it should. Their control panels are intuitive, and best of all their support is second to none and very quick!

Vanessa B. – January, 2021

If you’d like to give feedback on 20i, you can use the My20i feedback page or review us on our Trustpilot page.