Their support service is exceptional, take it from me as I am rather a difficult customer, they have never got tired of helping me, regardless of how small or big the matter was for them. I got usually a response within an hour if not within a few hours from the moment I raised a ticket. Basically, the support team is there when you need it and they genuinely try their best to help you.
The control panel is easy to understand and easy to navigate. Usually, when it comes to price I can be hard bargaining but on this occasion, I have to be fair and say their prices are reasonable compared to many big names.
They are up to date with their servers as they are really fast. I am glad that I came across these guys. Let’s hope they will expand and become a bigger company but keep the same service.