FreeScout Hosting
Autoscaling
FreeScout Hosting
- Blazing-fast, reliable hosting for busy helpdesks
- High-availability & high-frequency platform
- Keep mailboxes, tickets, replies and notifications running smoothly
- Secure hosting with daily backups, WAF & DDoS protection
- Free, unlimited migrations with zero downtime
- 24/7/365 Expert Support
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Always-on, always-fast FreeScout hosting
Blazing-fast & ultra-reliable autoscaling cloud hosting optimised for FreeScout
Hosting built for FreeScout
FreeScout helpdesks need hosting that keeps customer conversations moving, from shared mailboxes and ticket replies to assignments, notes and support history.
With our autoscaling FreeScout hosting, your installation gets the foundation it needs to stay responsive as mailboxes, conversations, customers, workflows, saved replies, attachments and team activity grow.
That means a smoother support experience for customers and a faster, easier way for your team to manage every request.
Peak performance FreeScout hosting, no compromises
The best FreeScout hosting stack for reliability & scalability
Our proprietary autoscaling technology dynamically allocates resources across the entire platform, not just one server. No LVE limits, no bottlenecks, just consistent performance even under peak demand.
With isolated server roles, automatic failover and fully redundant power infrastructure, our platform is designed with no single point of failure, ensuring your services stay online without interruption.
Engineered for demanding workloads, our redundant database architecture delivers rapid query execution and low-latency performance. Advanced indexing and optimised storage ensures reliability and responsiveness at scale.
Manage as many files and directories as your projects demand without hitting arbitrary inode limits or compromising performance.
Serve any number of concurrent users with zero degradation in speed or performance; ideal for high-traffic and intensive workloads.
There’s no need to configure PHP workers manually. Our platform scales them automatically to match demand, ensuring consistent performance without limits.
Blazing-fast autoscaling performance that delivers, every time
High-speed FreeScout hosting no matter where your traffic is coming from
Our high-frequency compute nodes handle demanding workloads effortlessly, delivering lower latency and significantly faster processing than conventional environments.
Your content is automatically pre-cached across our global edge network, ensuring rapid load times with no bandwidth throttle or usage caps. Enjoy sub-10ms latency in North America, Europe and APAC with sub-30ms worldwide.
Our finely tuned PHP-FPM and OPCache configuration delivers ultra-fast execution with minimal latency. Dynamic content is processed instantly with no queueing slowdowns, just consistent high throughput.
Optimise your images and code at the server level, no plug-ins required. Includes image resizing/compression, code minification, lazy loading and much more.
The full stack FreeScout hosting platform
One dashboard to manage all aspects of your FreeScout hosting effortlessly.
Use our intuitive and powerful dashboard to manage all your hosting, email, databases, security and domain services in one place. Advanced multi-site management features and filters put you firmly in control, no matter how many sites you have.
Manage DNS settings, WHOIS details, nameservers, privacy, privacy, contacts, DNSSEC protection, transfers and more. Plus, apply preconfigured DNS entries for Google Workspace and Microsoft 365.
Enterprise-level security comes as standard, with no compromises. Includes powerful DDoS & WAF protection, malware scanning, brute-force login protection, 2FA, FTP lock and free SSL certificates.
Automatic daily snapshots of your entire file structure and databases give you a 30-day safety net so you can restore your entire installation or an individual file in a single click.
Twentie is your powerful AI assistant to troubleshoot issues, analyse data, track website performance, diagnose errors, write/debug code and even craft engaging content from one place.
Manage databases with phpMyAdmin, set up remote MySQL access, manually backup/restore sites, manage FTP accounts, change PHP versions, create scheduled tasks, integrated Git versioin control and much more.
Unlimited one-click FreeScout migrations
Zero downtime and no risk of data loss
Migrate unlimited websites and applications in a matter of minutes.
- Move FreeScout installations, databases and emails automatically
- Preserve all files, folders, scripts & data exactly as-is
- Choose exactly what you want to migrate and when
Read more about our Migration Centre.
Business-class email hosting
Fully-integrated email platform included with your FreeScout hosting
High availability email service
Our email platform runs independently of your web hosting, with redundancy-protected servers to keep your emails flowing.
Generous mailbox storage
Start with 10 GB per mailbox and expand any time with simple quota upgrades.
Multi-level spam & virus protection
Advanced, layered filtering blocks spam, phishing and malware before it reaches your inbox.
Unlimited email forwarders
Create as many forwarders as you need – perfect for routing mail to the right people or systems.
Authentic & trusted
Protect your domain’s reputation with DKIM, SPF and ARC email authentication.
Plus addressing for smarter sorting
Use subaddressing to filter, label and organise incoming mail automatically.
Strong IP reputation
Our platform maintains a trusted IP reputation for better inbox placement and reliable delivery.
Detailed mail logs
Full visibility into every sent and received message, helping you track, troubleshoot and optimise your email.
FreeScout hosting support from the best in the business
Our FreeScout Hosting specialists have your back. Our experts are on hand to get any issue resolved quickly, whatever the problem.
Award-winning support
Our support team know hosting inside and out and were named “Best Support” and “Users Are Most Likely To Recommend” in the G2 Awards.
Support you can rely on
Fast, accurate responses and quick resolutions 365 days a year
Top-rated hosting
We’re rated #1 on Trustpilot by our customers.
Why our customers love us
From blazing-fast & ultra-reliable experiences to our award-winning 24/7 support, find out why our customers rate us 5 stars.
World-class Data Centres
Host FreeScout with the same world-class infrastructure used by hyperscale cloud providers, AI companies and large financial service organisations.
Green web hosting powered by 100% renewable energy
We’re committed to making sure our hosting is as green as can be.
Green Energy
All our hosting is powered by 100% renewable energy, which means all your sites and apps are too. That’s great news for you and the environment.
Green Data Centres
All our data centres are built to lower their environmental impact. Each data centre has an extremely low , so no energy is wasted.
Low Carbon Footprint
Our office runs on renewable energy with its own solar farm. We’re fully paperless, run a cycle to work scheme and recycle all our waste.
Frequently asked questions about FreeScout hosting
Installing FreeScout is as straightforward as clicking on the install app within the My20i Control Panel. You can be up and running in minutes!
Yes! Upgrading and downgrading is simple, straightforward and swift. Head to the My20i Control Panel at any time to make changes to your hosting package to best suit your requirements. There is no fee for this.
Our dedicated Migration Centre can easily migrate your current website(s) from other web hosts. Migrate in minutes, not hours or days, and preserve all user accounts, emails, folders, files, scripts, databases and other data exactly as they are. There are no limits and the migration service is completely free to use. We’re also on hand to help at any time.
Our main data centres are based in the UK, USA and Singapore. During setup, you can choose where you would like your FreeScout installations to be hosted from to ensure the lowest latency for your users.
Our CDN spans the globe and is automatically provided to our customers free of charge. Copies of your public site content are stored securely in each location to provide your international traffic with the best possible experience. Click here to learn more about our free CDN.
Our platform uses proprietary autoscaling technology alongside multiple levels of redundancy.
Our intelligent load balancers distribute traffic across the cloud platform meaning that your website will stay live during seasonal rushes and traffic spikes.
We accept most electronic methods of payment including Delta, Maestro, Mastercard, American Express, Visa and Visa Electron.
We also accept both Apple Pay and Google Pay at checkout.
PayPal can be used to load credit to your 20i account.
Our custom-built dashboard My20i is everything a hosting control panel should be: intuitive, packed full of powerful features and free to use. cPanel users will find the design familiar while enjoying a string of improvements, with no limits or license fees - making the switch to 20i easy and stress-free.
In just a few clicks, our automated Migration Centre brings your websites over with no downtime, no data loss and no disruption to your business.
If you do have any questions, we have an archive of support documentation and video guides to help you every step of the way.
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