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Managed WordPress Hosting
Next Generation WordPress Cloud Hosting
- Blazing-fast cloud platform for amazing Core Web Vital Scores
- Free staging, cloning, backups, CDN & WordPress Manager
- Enterprise-level security as standard
- Award-winning WordPress support 24x7
The first WordPress Hosting you’ll love. The last you’ll ever need
From power bloggers to high-traffic ecommerce and agencies, easily deploy across our WordPress optimized cloud platform. Built for maximum speed & performance.
All our WordPress Hosting comes with…
Data Center ↦ Cloud Platform
- Green Data Centres
- 24 × 7 × 365 Onsite Technicians
- 100Gbit/s Network with Multiple Internet Connections
- Redundant Power Supplies, UPS & Generators
- Off-site Backup Storage
- Super Cloud Infrastructure
Data Center Business-Class Email
- Fully-Featured Webmail
- SMTP, POP3 & IMAP protocols supported
- Multi-level Spam & Virus Scanning
- Email Forwarders
- Autoresponders
- Catch-All Address Support
- Mailbox Autodiscover Support
- DKIM Email Authentication
- Email Subaddressing
- Mail Logs
Full Domain Control
- Advanced DNS Manager
- Unlimited Subdomains
- Unlimited Alias Domains
- DDoS-Protected DNS
- Google-based DNS Servers
Reporting & Team Features
- Team Permissions Manager
- Resource Usage Reports
- Active Sessions Monitoring
- Powerful Tagging, Starring & Filters
Agencies & Designers
- Agency Hub
- Ship Site To Client
- UNLIMITED Team Members
More Security Features
- Website Password Manager
- Block Visitors by IP or Country
- File Permissions Checker
- Hotlink Protection
Fully-loaded Managed WordPress Hosting
Boost all your sites’ performance with exclusive features and flexible resources.
WordPress staging
Create a replica of your site with a single click and carry out testing/adding new content or code. Once you're happy with the results, deploy those changes over to the live site seamlessly.
WordPress Manager
Manage all your WordPress themes, plugins and users from one central dashboard with WordPress Manager. Activate, update and disable in bulk.
StackCache optimization
Our proprietary caching technology speeds up page loading automatically and significantly, for all your users. It works straight out of the box, or you can manage your settings from the StackCache plugin.
Auto core updates
Your WordPress website will be upgraded to the latest version of WordPress and any security patches are applied automatically.
WP-CLI and dev tools
WP-CLI, SSH access, SFTP/FTP, PHP version control, phpMyAdmin, PHP configuration and scheduled scripts.
WordPress checksum report
We check if your core files match what exists in the official WordPress core repository. If there’s something fishy about the code, we’ll let you know.
Multi-cloud platform
The easiest way to build and deploy all your websites and apps across multi-platform cloud hosting. Email, SSL, backups, domains and CDN all baked-in.
Free and unlimited 20iCDN
This isn’t a slimmed-down version of Cloudflare. It’s a fully featured, global and unlimited CDN to deliver faster-loading websites, wherever your users are.
Website Acceleration Suite
Optimize your images and code to improve site speed without any additional WordPress plugins. Includes image resizing, compression, code minification, lazy loading and much more.
Edge caching
We automatically cache static content at our edge, ensuring rapid delivery of Images, JavaScript and CSS files to all your visitors around the world.
Optimized PHP
Customized PHP-FPM and OPcache to ensure that your website always gets the resources it needs. We support PHP 5.6 through to latest versions of PHP 8.0 so you can test compatibility and upgrade safely.
Unlimited websites
We don’t place any artificial limits on how many sites you can launch. Deploy as many sites and apps as your server specifications will allow. Plus, if you need more room to grow, upgrade any time easily.
1 Tbps+ DDoS protection
We protect your site from distributed denial of service attacks. Bad traffic is routed away from your site, while genuine users carry on as normal.
SSL certificates
Boost customer confidence by activating a free SSL certificate on every website, ensuring all data sent to and from our servers is encrypted.
PCI compliant
Our servers are safe and secure. They're compliant with the Payment Card Industry Data Security Standard (PCI DSS).
Web application firewall
The 20i Web Application Firewall (WAF) protects your data and software by blocking suspicious activity.
Automatic malware scans
We scan your sites daily for malware and provide a report on any issues. Once you've fixed those issues, you can re-scan the site using our malware scan tool.
Login security
Two-factor authentication, FTP security lock, brute force login protection with StackProtect and IP address/country blocking all help prevent unauthorised access to your control panels and files.
Expert WordPress support
WordPress fanatics who know it all inside and out.
Always online
We’re here to help 24 hours a day, 7 days a week.
Knowledge base
Comprehensive guides to help you at every step of the way.
Premium support
We don’t charge extra for ‘premium support’ – every one gets it.
Top-rated support
We are rated #1 on Trustpilot by our customers.
Transparent price promise
One clear price per month, no ‘add-ons’ for basic features or nasty surprises.
Not sure which is the best Managed Cloud Hosting for you? Talk to our experts.
Agency Hub
Time-saving tools for web
professionals
Find out more about Agency Hub
Clients
Manage all your clients with one source of truth for team members, projects and payments.
Projects
Integrated project management tools makes it easier to deliver your projects on time.
Invoices
Full invoice and payments visibility with seamless Stripe integration.
To-do lists
Create fully-customizable checklists for every project.
Number one for WordPress support
Our WordPress Hosting specialists have your back. Our experts are on hand to get any issue resolved quickly, whatever the problem.
Expert WordPress support
WordPress fanatics who know Managed Cloud Hosting inside and out.
Support you can rely on 24x7
Here when you need us, with quick responses and resolutions.
Top-Rated WordPress Hosting
We are rated #1 on Trustpilot by our customers.
Our Customers
Read success stories from our customers
Why our customers love us
From our award-winning 24/7 support team to enhanced WordPress features, find out why WordPress users rate us so highly.
20i is perfect!
I’ve been looking for a company like 20i for years. Mary Poppins may be practically perfect, but so far 20i is perfect! At last, a company (bar my own) that meets my high expectations.
Mat Macelely-young
Gold Standard for Customer Service
Never, ever had an issue with the 20i customer service team; they're prompt, efficient, and very professional. I'd even say thinking about it, they're the gold standard for customer service.
Emlyn Mousley
Service is top notch
I have been with 20i for a few years now. The service is top notch, their dashboard is absolutely amazing and what is most important is that their support is second to none.
Ante Drnasin
Best hosting company ever
I’ve been building websites for 26 years. This company is hands down the best host I’ve ever used. The support is phenomenal, the control panel is a delight to use, and the features are so comprehensive.
Adam
An unparalleled service, experience and support!
Their support is amazing and it's like having an extension to our own team. Hands down the most caring and best hosting support team.
Ashley B
Best hosting company of all time!
Roughly once a year I feel I need to write a review for 20i as they are just so brilliant! I've got nearly 600 websites hosted with them. You need to have a lot of trust in a hosting company to do that.
Darren Strudwick
Incredible service!
I have been a customer of 20i for many years, and you couldn't pay me to leave them. Having used many of the other well-known hosting companies in the past, I can tell you hand-on-heart, they are embarrassing compared to the extremely high standards that 20i adheres to.
Verified User in Computer & Network Security
I honestly couldn't recommend 20i enough
The support team at 20i is the best support team I've dealt with. They've ALWAYS gone the extra mile.
Callum D
Excellent Reseller Hosting Experience
The platform is incredibly user-friendly, making it easy to manage multiple hosting accounts. With 20i's intuitive control panel, I can easily create, modify, and monitor my clients' websites, domains, and email accounts.
Verified User in Computer & Network Security
20i is perfect!
I’ve been looking for a company like 20i for years. Mary Poppins may be practically perfect, but so far 20i is perfect! At last, a company (bar my own) that meets my high expectations.
Mat Macelely-young
Gold Standard for Customer Service
Never, ever had an issue with the 20i customer service team; they're prompt, efficient, and very professional. I'd even say thinking about it, they're the gold standard for customer service.
Emlyn Mousley
Service is top notch
I have been with 20i for a few years now. The service is top notch, their dashboard is absolutely amazing and what is most important is that their support is second to none.
Ante Drnasin
Best hosting company ever
I’ve been building websites for 26 years. This company is hands down the best host I’ve ever used. The support is phenomenal, the control panel is a delight to use, and the features are so comprehensive.
Adam
An unparalleled service, experience and support!
Their support is amazing and it's like having an extension to our own team. Hands down the most caring and best hosting support team.
Ashley B
Best hosting company of all time!
Roughly once a year I feel I need to write a review for 20i as they are just so brilliant! I've got nearly 600 websites hosted with them. You need to have a lot of trust in a hosting company to do that.
Darren Strudwick
Incredible service!
I have been a customer of 20i for many years, and you couldn't pay me to leave them. Having used many of the other well-known hosting companies in the past, I can tell you hand-on-heart, they are embarrassing compared to the extremely high standards that 20i adheres to.
Verified User in Computer & Network Security
I honestly couldn't recommend 20i enough
The support team at 20i is the best support team I've dealt with. They've ALWAYS gone the extra mile.
Callum D
Excellent Reseller Hosting Experience
The platform is incredibly user-friendly, making it easy to manage multiple hosting accounts. With 20i's intuitive control panel, I can easily create, modify, and monitor my clients' websites, domains, and email accounts.
Verified User in Computer & Network Security
20i is perfect!
I’ve been looking for a company like 20i for years. Mary Poppins may be practically perfect, but so far 20i is perfect! At last, a company (bar my own) that meets my high expectations.
Mat Macelely-young
Gold Standard for Customer Service
Never, ever had an issue with the 20i customer service team; they're prompt, efficient, and very professional. I'd even say thinking about it, they're the gold standard for customer service.
Emlyn Mousley
Service is top notch
I have been with 20i for a few years now. The service is top notch, their dashboard is absolutely amazing and what is most important is that their support is second to none.
Ante Drnasin
Best hosting company ever
I’ve been building websites for 26 years. This company is hands down the best host I’ve ever used. The support is phenomenal, the control panel is a delight to use, and the features are so comprehensive.
Adam
An unparalleled service, experience and support!
Their support is amazing and it's like having an extension to our own team. Hands down the most caring and best hosting support team.
Ashley B
Best hosting company of all time!
Roughly once a year I feel I need to write a review for 20i as they are just so brilliant! I've got nearly 600 websites hosted with them. You need to have a lot of trust in a hosting company to do that.
Darren Strudwick
Incredible service!
I have been a customer of 20i for many years, and you couldn't pay me to leave them. Having used many of the other well-known hosting companies in the past, I can tell you hand-on-heart, they are embarrassing compared to the extremely high standards that 20i adheres to.
Verified User in Computer & Network Security
I honestly couldn't recommend 20i enough
The support team at 20i is the best support team I've dealt with. They've ALWAYS gone the extra mile.
Callum D
Excellent Reseller Hosting Experience
The platform is incredibly user-friendly, making it easy to manage multiple hosting accounts. With 20i's intuitive control panel, I can easily create, modify, and monitor my clients' websites, domains, and email accounts.
Verified User in Computer & Network Security
20i is perfect!
I’ve been looking for a company like 20i for years. Mary Poppins may be practically perfect, but so far 20i is perfect! At last, a company (bar my own) that meets my high expectations.
Mat Macelely-young
Gold Standard for Customer Service
Never, ever had an issue with the 20i customer service team; they're prompt, efficient, and very professional. I'd even say thinking about it, they're the gold standard for customer service.
Emlyn Mousley
Service is top notch
I have been with 20i for a few years now. The service is top notch, their dashboard is absolutely amazing and what is most important is that their support is second to none.
Ante Drnasin
Best hosting company ever
I’ve been building websites for 26 years. This company is hands down the best host I’ve ever used. The support is phenomenal, the control panel is a delight to use, and the features are so comprehensive.
Adam
An unparalleled service, experience and support!
Their support is amazing and it's like having an extension to our own team. Hands down the most caring and best hosting support team.
Ashley B
Best hosting company of all time!
Roughly once a year I feel I need to write a review for 20i as they are just so brilliant! I've got nearly 600 websites hosted with them. You need to have a lot of trust in a hosting company to do that.
Darren Strudwick
Incredible service!
I have been a customer of 20i for many years, and you couldn't pay me to leave them. Having used many of the other well-known hosting companies in the past, I can tell you hand-on-heart, they are embarrassing compared to the extremely high standards that 20i adheres to.
Verified User in Computer & Network Security
I honestly couldn't recommend 20i enough
The support team at 20i is the best support team I've dealt with. They've ALWAYS gone the extra mile.
Callum D
Excellent Reseller Hosting Experience
The platform is incredibly user-friendly, making it easy to manage multiple hosting accounts. With 20i's intuitive control panel, I can easily create, modify, and monitor my clients' websites, domains, and email accounts.
Verified User in Computer & Network Security
20i is perfect!
I’ve been looking for a company like 20i for years. Mary Poppins may be practically perfect, but so far 20i is perfect! At last, a company (bar my own) that meets my high expectations.
Mat Macelely-young
Gold Standard for Customer Service
Never, ever had an issue with the 20i customer service team; they're prompt, efficient, and very professional. I'd even say thinking about it, they're the gold standard for customer service.
Emlyn Mousley
Service is top notch
I have been with 20i for a few years now. The service is top notch, their dashboard is absolutely amazing and what is most important is that their support is second to none.
Ante Drnasin
Best hosting company ever
I’ve been building websites for 26 years. This company is hands down the best host I’ve ever used. The support is phenomenal, the control panel is a delight to use, and the features are so comprehensive.
Adam
An unparalleled service, experience and support!
Their support is amazing and it's like having an extension to our own team. Hands down the most caring and best hosting support team.
Ashley B
Best hosting company of all time!
Roughly once a year I feel I need to write a review for 20i as they are just so brilliant! I've got nearly 600 websites hosted with them. You need to have a lot of trust in a hosting company to do that.
Darren Strudwick
Incredible service!
I have been a customer of 20i for many years, and you couldn't pay me to leave them. Having used many of the other well-known hosting companies in the past, I can tell you hand-on-heart, they are embarrassing compared to the extremely high standards that 20i adheres to.
Verified User in Computer & Network Security
I honestly couldn't recommend 20i enough
The support team at 20i is the best support team I've dealt with. They've ALWAYS gone the extra mile.
Callum D
Excellent Reseller Hosting Experience
The platform is incredibly user-friendly, making it easy to manage multiple hosting accounts. With 20i's intuitive control panel, I can easily create, modify, and monitor my clients' websites, domains, and email accounts.
Verified User in Computer & Network Security
Global data center locations
Our global data centers and CDN nodes deliver lightning-fast speeds wherever your traffic is coming from.
North America
North Virginia, USAOhio, USANorth California, USAIowa, USASouth Carolina, USAVirginia, USATexas, USAOregon, USACalifornia, USAUtah, USANevada, USADallas TX, USACanada (Central)Montreal, QuebecToronto, OntarioEurope
London, UK
Dublin, IrelandParis, FranceFrankfurt, GermanyMilan, ItalyZurich, Switzerland
Stockholm, SwedenWarsaw, PolandHamina, FinlandMadrid, SpainSaint-Ghislain, BelgiumEemshaven, NetherlandsAsia & Oceania
Mumbai, IndiaDelhi, IndiaHong Kong, Asia-Pacific
Ningxia, ChinaBeijing, ChinaTaiwan, Asia-PacificSeoul, South KoreaTokyo, JapanOsaka, JapanSingapore, Asia-PacificJakarta, IndonesiaSydney, AustraliaMelbourne, AustraliaMiddle East
Bahrain, Middle East
United Arab EmiratesTel Aviv, IsraelSouth America
São Paulo, BrazilSantiago, ChileAfrica
Cape Town, SANorth America
Dallas TX, USAEurope
London, UKNorth America
North Virginia, USAOhio, USANorth California, USAOregon, USACanada (Central)Iowa, USAEurope
London, UKDublin, IrelandParis, FranceFrankfurt, GermanyMilan, ItalyZurich, SwitzerlandStockholm, SwedenAsia & Oceania
Mumbai, IndiaTokyo, JapanSeoul, South KoreaOsaka, JapanSingapore, Asia-PacificSydney, AustraliaHong Kong, Asia-PacificJakarta, IndonesiaMiddle East
Bahrain, Middle EastUnited Arab EmiratesSouth America
São Paulo, BrazilAfrica
Cape Town, SANorth America
Montreal, QuebecToronto, OntarioSouth Carolina, USAVirginia, USAOhio, USATexas, USAOregon, USACalifornia, USAUtah, USANevada, USAEurope
Warsaw, PolandHamina, FinlandMadrid, SpainSaint-Ghislain, BelgiumLondon, UKFrankfurt, GermanyEemshaven, NetherlandsZurich, SwitzerlandMilan, ItalyParis, FranceAsia & Oceania
Changua County, TaiwanHong Kong, Asia-PacificTokyo, JapanOsaka, JapanSeoul, South KoreaMumbai, IndiaDelhi, IndiaSingapore, Asia-PacificJakarta, IndonesiaSydney, AustraliaMelbourne, AustraliaMiddle East
Tel Aviv, IsraelSouth America
São Paulo, BrazilSantiago, ChileUnlimited one-click migrations
Zero downtime and no risk of data loss
Migrate unlimited websites from other web hosts in a matter of minutes.- Move websites, databases and emails to 20i automatically
- Preserve all folders, files, scripts, emails, databases and other data exactly as-is
- Choose exactly what you want to migrate and when
Read more about our Migration Center.
The perfect WordPress platform for…
WordPress for Agencies
Agency Hosting your clients will fall in love with. Build, manage, and launch client sites with ease; My20i makes managing hundreds of sites as easy as managing one.
WooCommerce
WooCommerce Hosting to boost your revenue, SEO and user experience with lightning-fast load times and ultra-secure ecommerce hosting. Plus our hosting is PCI compliant.
Publishers
Don’t lose readers or future fans to downtime, with our always-on hosting. Plus, our viral-proof platform is ready for any traffic spikes.
Small Businesses
High-performance WordPress business hosting you can rely on to deliver every day. That means more time to focus on your business.
Membership Sites
Grow your community without worrying about uptime. Features like Redis provide blazing-fast load times, every time.
Education and LMS
From online courses to personal coaching, share your knowledge with fast and flexible learning management system hosting.
WordPress experts love our platform
By developing services in-house, 20i can innovate in web hosting. They offer unique features that are unavailable elsewhere and have a support team rated #1 on Trustpilot.
20i offer a wide array of fantastic features such as free website migration, CDN, website acceleration suite and much more.
Rated one of the best WordPress hosts in the annual 'Monster Awards.
20i has developed its very own control panel called My20i. I’m always a bit sceptical of proprietary control panels as they can be missing important features, but I found this one to be a breath of fresh air.
Compare our Managed WordPress Hosting
High-spec Managed WordPress Hosting at an amazing price, backed by expert support
| Product | 20i Medium | Kinsta Pro |
| Price per month | $43.99 | $70 |
| Choice of Cloud Platform | ||
| WordPress websites | Unlimited | 2 |
| Disk space | 80 GB | 20 GB |
| Databases | Unlimited | 2 |
| Bandwidth | 4 TB | 50,000 visits |
| Email Mailboxes | Unlimited x 10GB | |
| Register & Manage Domains | ||
| Managed Migrations | Unlimited | 2 |
| Uptime Guarantee | 99.99% | 99.99% |
| WordPress Support 24x7 | ||
| WordPress Staging | ||
| WordPress Cloning | ||
| WordPress Manager | ||
| Web Acceleration Suite | ||
| Free Cache Plugin | ||
| Free CDN Traffic | Unlimited | 200 GB |
| Free Daily Backups | ||
| Redis Cache | $ 100 per site | |
| Free SSL Certificate | ||
| PCI Compliant Hosting | ||
| Automatic Malware Scans | ||
| Integrated Git Verson Control | ||
| 1 Tbps+ DDoS Protection | ||
| Optimized PHP-FPM | ||
| No cap on PHP Workers | ||
| 100% Renewable Energy |
| Product | 20i Medium | WP Engine Growth |
| Price per month | $43.99 | $115 |
| Choice of Cloud Platform | ||
| WordPress websites | Unlimited | 10 |
| Disk space | 80 GB | 20 GB |
| Databases | Unlimited | 10 |
| Bandwidth | 4 TB | 100,000 visits |
| Email Mailboxes | Unlimited x 10GB | |
| Register & Manage Domains | ||
| Managed Migrations | Unlimited | Unlimited |
| Uptime Guarantee | 99.99% | 99.95% |
| WordPress Support 24x7 | ||
| WordPress Staging | ||
| WordPress Cloning | ||
| WordPress Manager | ||
| Web Acceleration Suite | ||
| Free Cache Plugin | ||
| Free CDN Traffic | Unlimited | 100,000 visits |
| Free Daily Backups | ||
| Redis Cache | ||
| Free SSL Certificate | ||
| PCI Compliant Hosting | ||
| Automatic Malware Scans | ||
| Integrated Git Verson Control | ||
| 1 Tbps+ DDoS Protection | ||
| Optimized PHP-FPM | ||
| No cap on PHP Workers | ||
| 100% Renewable Energy |
| Product | 20i Medium | Cloudways 4th Tier |
| Price per month | $43.99 | $54 |
| Choice of Cloud Platform | ||
| WordPress websites | Unlimited | Unlimited |
| Disk space | 80 GB | 80 GB |
| Databases | Unlimited | 1 per site |
| Bandwidth | 4 TB | 4 TB |
| Email Mailboxes | Unlimited x 10GB | |
| Register & Manage Domains | ||
| Managed Migrations | Unlimited | 1 |
| Uptime Guarantee | 99.99% | 99.99% |
| WordPress Support 24x7 | ||
| WordPress Staging | ||
| WordPress Cloning | ||
| WordPress Manager | ||
| Web Acceleration Suite | ||
| Free Cache Plugin | ||
| Free CDN Traffic | Unlimited | |
| Free Daily Backups | ||
| Redis Cache | ||
| Free SSL Certificate | ||
| PCI Compliant Hosting | ||
| Automatic Malware Scans | ||
| Integrated Git Verson Control | ||
| 1 Tbps+ DDoS Protection | ||
| Optimized PHP-FPM | ||
| No cap on PHP Workers | ||
| 100% Renewable Energy |
| Product | 20i Medium | WPMU DEV Gold |
| Price per month | $43.99 | $60 |
| Choice of Cloud Platform | ||
| WordPress websites | Unlimited | 1 |
| Disk space | 80 GB | 8 GB |
| Databases | Unlimited | 1 |
| Bandwidth | 4 TB | 10 TB |
| Email Mailboxes | Unlimited x 10GB | 10 |
| Register & Manage Domains | ||
| Managed Migrations | Unlimited | Unlimited |
| Uptime Guarantee | 99.99% | 99.99% |
| WordPress Support 24x7 | ||
| WordPress Staging | ||
| WordPress Cloning | ||
| WordPress Manager | ||
| Web Acceleration Suite | ||
| Free Cache Plugin | ||
| Free CDN Traffic | Unlimited | |
| Free Daily Backups | ||
| Redis Cache | ||
| Free SSL Certificate | ||
| PCI Compliant Hosting | ||
| Automatic Malware Scans | ||
| Integrated Git Verson Control | ||
| 1 Tbps+ DDoS Protection | ||
| Optimized PHP-FPM | ||
| No cap on PHP Workers | ||
| 100% Renewable Energy |
Frequently asked questions about Managed WordPress Hosting
How do I install WordPress on my hosting account?
WordPress will be installed automatically on every hosting package that you create.
PHP – that WordPress runs on – is optimized specifically for WordPress installations. This includes proprietary PHP-FPM optimization and PHP OPcache, which will both improve website performance. Also included is the free StackCache plugin, which works with the CDN to ensure that popular content is stored at the network edge, leading to super-fast loading times for your users.
Can I host multiple WordPress sites on the same hosting account?
Yes, you can host as many WordPress websites as you like on the same hosting account, within the resource limits that you’ve chosen.
How do I migrate my WordPress site to a new hosting provider?
To migrate to 20i, you can use our free and unlimited Migration Center which will move your websites automatically using FTP. Our Support Team can help should you have any questions.
Can I use a custom domain name with my WordPress site?
Yes, with all 20i hosting you must use custom domain names. You can buy domain names through your My20i control panel. We sell them at the lowest cost – with no big surprises after a year – what you pay to register the domain doesn’t leap in price after a year.
How do I access my WordPress site's files and database on the hosting server?
We have a feature-packed file manager that makes it easy to access your WordPress files. You can upload, download, edit, delete and create files in an attractive user interface. You can manage your database from our My20i control panel using phpMyAdmin.
How do I troubleshoot issues with my WordPress site on the hosting server?
Your first port of call should be to contact our in-house Support Team, who are available every day and night. They’re WordPress hosting enthusiasts, familiar with all the issues that can face a WordPress user. They’ll help you with any problems, even they aren’t related to web hosting. They’re known for their concise, expert replies. They don’t rely on ‘boilerplate answers’ and will investigate a problem until it’s solved.
There are also DIY solutions. We have an extensive Knowledge Base which covers common WordPress issues and blog for extra advice. We also include a free automatic Malware Scanner. If this detects malware, it will give you the opportunity to remove it in a click.
Should you wish to edit files, you can use our File Manager, and if you want to test and troubleshoot problems yourself, you can do this on a staging website, leaving your live site unaffected.
How do I upgrade my hosting plan if my WordPress site starts to get a lot of traffic?
It’s easy to upgrade your Managed Cloud Hosting for WordPress. Just choose a new package in My20i, and your websites will be migrated to a new server.
With 20iCloud, when your site gets busy, you’ll still pay the same price for your hosting. This is because bandwidth is unlimited. You will only pay more if you choose to upgrade your server resources (cores, RAM and SSD storage).
If you choose AWS or Google, you’ll be charged their standard rate for bandwidth, which varies by region.
Can I use my own plugins and themes with my WordPress site on the hosting server?
Yes, you can use any WordPress plugins and themes, although we’d always recommend getting them from reputable providers.
Some plugins won’t be necessary, as our WordPress Hosting includes many features offered traditionally by plugins. An example would be our CDN Web Acceleration Suite, which performs performance optimization on images and code at the server level. Another would be the 20i WordPress Manager, which enables you manage all your WordPress websites – things like updates and users – across all your websites from a single screen. We have a bunch of security features that can’t usually be found anywhere except through plugins.
Reducing the number of plugins that you use tends to improve website performance.
How do I set up a staging environment for my WordPress site on the hosting server?
It’s quick and easy to set up a WordPress staging environment in My20i. Select the WordPress Staging icon, then ‘Create Staging Site’. Your website will then be cloned to staging. Here, you can make any changes and view the results without affecting your live website.
Once you’re happy with the results, you can ask for your staging site to be ‘Cloned into Live’. All your changes will then appear on the live website.
Can I use WordPress hosting for an ecommerce site?
Yes, WordPress can be used for ecommerce. Major brands like Etsy, Home Depot, IKEA and Target use WordPress. The most well-known ecommerce plugin is WooCommerce, but there are other alternatives.
All our hosting is optimized for high-performance online stores, perfect if you a run large or growing ecommerce website.
Green web hosting powered by 100% renewable energy
We’re committed to making sure our hosting is as green as can be.
Green Energy
All our hosting is powered by 100% renewable energy, which means all your sites and apps are too. That's great news for you and the environment.
Green Data Centers
Our data center has an extremely low PUE (Power Usage Effectiveness) of 1.12. Plus, our Autoscaling Cloud Hosting only uses the resources it needs, so no energy is wasted.
Low Carbon Footprint
Our office also runs on renewable energy with its own solar farm. We also have a paperless office, cycle to work scheme, and recycle all our waste.